The Cashless Bank of 2020
The irony of this made him reflect on the fact that digitisation is changing everything – including the way we deal with money.
Ray then looks at what the Wall Street Journal recently identified as the 10 characteristics that they believe will define the bank of 2020.
Grab a quick cup of coffee while Ray shares his insights in this short, 8 minute video.
You can also download our latest research on FinTech and the Digital Disruption of Financial services where the TomorrowToday team have identified the most crucial ways that FinTech will disrupt even the most established financial service organisations. Download here