FEATURE-of-Human-and-DNA-298x300.jpg

Digital Immersion and Social DNA: Eliminating the Immigrant / Native divide?

A recent report from TGI Clickstream presents data that is believed to dispel the perception that people under-30 [Digital Natives] have a higher online presence than Digital Immigrants. Theauthors of the report believe that it is a user’s Social DNA

Today’s youth: cleaner living, wholesome hobbies, socially conservative… Research

For over a decade now, we have been using our understanding of generational cycles to predict that today’s youth and young adults were likely to respond to social change by becoming more socially conservative. This would include reductions in hard
Picture-4

Age Quake: A Global phenomenon with two fault lines

In early August 2014 Stats SA released the annual population estimates for South Africa. The report made for interesting reading, especially when our demographic information is positioned against that of the major developed economies of the European Union and the

Meet Gen Y: Five videos, ten minutes and a lot of insight

Raymond de Villiers is TomorrowToday’s Gen Y guru. He works hard to understand today’s young people, and then make sense of them for you and me and our businesses. He’s packaged some of his insights into short “thought bullet” videos
Picture-37

Digital Natives and the new normal of socialising

I was recently in a conversation with a person who recounted an experience with her two teenage Digital Native Children. [Digital Native: A digital native is a person who was born during or after the general introduction of digital technologies and

Recent media mentions

Graeme Codrington has appeared in the media a few times in recent weeks. Here is a sampling of his contributions: Speaking on Gen Y at the British Hospitality Association annual convention, Graeme focused attention on the impact that a younger
talent-retention-team-building-300x202

Keeping Generations @ Work

Understanding and connecting with people older and younger than yourself We don’t all see the world in the same ways. In today’s world, we’re confronted all the time by diverse ways of thinking and acting. To be successful in engaging
maslow

Understanding the Gen Y Quarter-life Crisis and what all of it means for you

Quarter life is a stage that runs through a person’s twenties, and possibly into the very early thirties. Some academic writers have aligned it with Erik Erikson’s Intimacy vs Isolation stage in human development theory. Intimacy vs. isolation – This
Screen-Shot-2014-05-14-at-1-00-32-PM

How Generation X Ruined the World

This article originally appeared on vice.com (original on link below). Written by Theis Duelund How Generation X Ruined the World   Reality Bites Screenshot via YouTube user thecultbox Hey, did you hear about the western Antarctic ice sheet? The melting there has

[Video] Behaviours and values are generational

Later today I am involved in an event where a number of young people are competing for a public speaking prize. I’ve been asked to do my talk on different generations, “Mind the Gap” as a ‘warm up act’ for
Everton-and-Liverpool-96

Loyalty: Red and Blue on Merseyside and what we can learn about loyalty

As I write this I am sitting in quaint little coffee shop on Liverpool’s main street, one minutes walk from The Cavern where it all started for The Beatles. As I watch people walk by on what is a rare

[Listen] Keith talking on Generation Gap on Talk Radio 702

Keith was interviewed by John Robbie on 702 Talk Radio this morning. You can listen to the sound clip here (5.43min).  
download-1

A Brave New World: But what about my kids?

The world that is emerging all around us is both exciting and scary in equal measure.  Business, political and societal leaders are working hard to understand the implications of disruptive forces and shifting market conditions.  But once we’ve put the

The Potential – and Problems – of Being Generation X

Generation Xers are becoming middle aged. And some of them are not doing it in style. They’re also causing some chaos in their workplaces with their emphasis on family, flexibility and their own goals above those of their companies. In

Five secrets for engaging and retaining Gen Y talent

Studies show that the current crop of Gen Y talent,  will have had up to 12 different jobs and the majority of Gen Y professional graduates  (doctors, engineers, architects lawyers etc.) will no longer be working in their chosen career

Gamification and your life

One of the trends TomorrowToday has been tracking for several years is that of Gamification. Simply put, this reflects that reality that just as social networking, search engines, and online media have changed the way we live, so too has
window

Your next step: Thinking like a Futurist in 2014

It is that time of year again when everyone is having their say about the likely trends that will dominate or surface during the course of 2014. Recent editions of Time, Fortune and the Economist have all run lead articles

Understanding different generations and why this is important.

We are living in a world of paradox, and leaders need to start developing frameworks to deal with this paradox; frameworks of understanding. Generational Theory helps us understand the value systems of each generation. Values drive behaviour and understanding the

What teachers really want to tell parents

As southern hemisphere schools start up a new academic year, and teachers and pupils head back to school, the single biggest complaint I hear repeatedly when speaking to teachers has to do with parents. Over the past decade or so,

Idealising the past: Being unsocial

A few weeks ago the following picture was doing the rounds on Twitter and Facebook, under the heading: “modern technology makes us more unsocial”: There’s an excellent point to be made in this photo, and in the similar I found

Five New Year’s Resolutions Every Leader Should Make (HBR Blog)

As we head into a new year, an article on the Harvard Business Review blog network caught my eye. It went beyond those pithy list type emails and Facebook status updates you get at this time of year, with some

The Ideas that Shaped Management in 2013

As we get the new year rolling, my eye caught an HBR article that reviewed some of the fresh management thinking from 2013 that really made an impact around the world (and in the Harvard Business Revie, of course). There
child-crossed-legs-video-game-300x300

Preparing for Generation Z (or whatever you’d like to call them)

  They have variously been named the “Homeland” generation, the “Re-generation” and the “Centennial” generation – but at the moment, we know them best (and rather lazily) as Generation Z.   In the US, this generation is often held to have
button-5

Raising Digital Citizens

Mike has spent most of his career trying to help businesses succeed in a digital world. He believes that the digital world is intimately woven into the fabric of society, and that people are digital citizens as well as physical
pensioners-200x300

Will you still need me, will you still feed me, when I’m sixty-four?

The famous lyric from the Beatles song of 1967 has moved from an individual plea to a loved one, to a more general appeal to society.  A lot has happened between 1967 and now: man has landed on the moon,
enneagram-types1-1024x1024

The Enneagram: A Tool To Understand Diversity

If you have never come across this business tool before, you might be asking what exactly the Enneagram is. Most simplistically the Enneagram is a 9-point system, which can be used to analyse the spectrum of personality types that could

BrainBoosters making a difference to the next generation

Here at TomorrowToday, we’re very proud of one of our ex-colleagues, Lynda Smith. Lynda is a serial entrepreneur who left TomorrowToday a number of years to start The Refirement Network, an organisation focused on providing services and support to Baby

Why graduates remain unemployed (and what to do about it)

Yesterday, I presented our team’s most requested presentation, “The TIDES of Change” to a group of top business leaders in Sandton. During the Q&A, someone asked a simple but profound question: “What makes you most nervous?” When thinking of the
Head-and-heart

The Most Profound Tool For Growing Your Human Capital

Most businesses, organizations and institutions today recognize that necessity and benefit of harnessing their human capital. Due to the fact that the world has changed so much and because we are in a constant state of change, managers have to
Puzzle-pieces1

The twin challenge that could sink your boat

In TomorrowToday we have had the privilege to have been involved with several profession service firms internationally – both in the accounting and legal spheres. Such institutions are always quick to inform you that they are different – different from
workplace-relationships-300x200

What The Trophy Kids Need Most From Their Place Of Work

Last month I wrote an article entitled ‘The Trophy Kids Have Arrived For Work’, which talked about some of the characteristics of Generation Y in the workplace. In that article I also gave some tips on how employers could manage
iStock_000019353873XSmall-300x198

When will they Revolt?

In 1968 it seemed that the whole world was in dispute or turmoil. Many of the disputes were student led; there were student protests in Poland against the oppressive Communist Government, there were protests and riots in France that ending

Limited social media at work is a deal breaker for younger generations

The biggest issue that HR is facing today is IT policies. In most companies, IT does not see itself as a service to the HR function, and don’t recognise how much their policies affect the morale of the staff –
Helping-Mentor-200x300

Three Reasons Why You Should Mentor Someone In Your Organisation

Mentorship is not a new concept. The word Mentor comes from the Ancient Greek writer Homer’s epic story called The Odyssey. The story is of a hero, called Odysseus, who takes ten years to return home from the Trojan War.
TSI_website-pics_sa-youths-300x199

The Power Of Our Youth

Having just commemorated Youth Day last Sunday (16th June) I thought it would be pertinent to have a look at how we can celebrate South Africa’s youth. After all, this year marked the 37th anniversary of when young South African’s
children-playing

The Trophy Kids Have Arrived At Work – Don’t Assume You Know Anything About Them

To really empathize with Generation Y, you have to understand the impact their upbringing has had on shaping their value system or their understanding of normal. Their generation (or the era in which they were born) is of course only one
Devil-business-man-229x300

Is it evil to avoid tax?

Google famously has the slogan “don’t be evil”. They are however embroiled in a worldwide issue – is tax avoidance evil? Not only have Google been dragged into the fray,  but Apple, Amazon, Facebook, Microsoft, Starbucks and even famous individuals
dreamstime_xs_29928670-225x300

The Fergie Factor: A Disruptive Force

After 26 years in charge of Manchester United Alex Ferguson has finally decided to take life a little easier by moving to a new role as a Director and Ambassador for the club. At 71 years of age he wants
Generation-Jobless-cover1

Generation Jobless: A warning to us all

The April 27th Economist ran a cover story about the ‘generation jobless’ – the global rise of youth unemployment. It is a serious concern for a number of reasons and one that could have long-lasting implications for both the global
Screen-Shot-2013-02-21-at-13.29.11-300x224

Building innovative companies using the powerful disruptive force of the Connected Generation (Part 1)

Competitive dynamics are shifting and the rules for success and failure are being rewritten across almost every industry and every business function. Exciting new innovative business models are emerging every day and you don’t have to be a fresh upstart
dreamstime_xs_30295841-150x150

The Passing of an Icon

Whether you liked, loathed or are somewhere in the middle it cannot be denied that Baroness Margaret Thatcher will be known as a major figure in British history. The Britain that she took control over in 1979 was very different

Podcast: The Customer Experience Show – Secrets of Successful Multi-Generational Work Cultures

Dean and myself were interviewed by Michelle Romanica on the Customer Experience Show on Blogtalk Radio. It was a great show, with some fascinating insights into multi-generational workplaces. The blurb of the show says: In their work, Graeme Codrington and

Podcast: The Customer Experience Show – Secrets of Successful Multi-Generational Work Cultures

Dean and myself were interviewed by Michelle Romanica on the Customer Experience Show on Blogtalk Radio. It was a great show, with some fascinating insights into multi-generational workplaces. The blurb of the show says: In their work, Graeme Codrington and
smart_talk_logo-300x199

Let’s Change Our Perspective

Andy Braner, who is the CEO of KIVU, recently wrote a really insightful blog post entitled ‘Tweet, Text or Talk’, which I really enjoyed. He is talking about the effect social media is having on Generation Y in particular (but
smart_talk_logo-300x1991

Let's Change Our Perspective

Andy Braner, who is the CEO of KIVU, recently wrote a really insightful blog post entitled ‘Tweet, Text or Talk’, which I really enjoyed. He is talking about the effect social media is having on Generation Y in particular (but
Shopping-bags-and-mobile-218x300

Tomorrow’s Retail – Available Today!

Today we launch our new Tomorrow’s Retail report and we hope you take the chance to download and read it. And please don’t think that if you don’t work in retail, it’s not for you.  One of the things we

Nine 2012 stories that will change the world in 2013

Yesterday, the Common Dreams blog ran an excellent piece by Sarah van Gelder on nine key trends that started last year and will continue to impact the world this year. Most of these are disruptive forces, and chime well with

The Kids Aren’t Playing Around Anymore

For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William Strauss (see this book, for example), and

The Kids Aren't Playing Around Anymore

For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William Strauss (see this book, for example), and

Video: Digital natives of 1989 entering the world of work

One of the biggest causes of disruptive change in the world right now is the combination of a radical increase in computing power and the arrival of the digital natives in the workplace.   This video of Graeme Codrington was

Triumph of the nerds and big data in the US elections

Yes, we now all know that President Obama crushed Mitt Romney, winning by a huge margin of victory in the electoral college as well as winning the popular vote. Some people had predicted this significant (landslide) victory (we did, two
enneagram_int-300x207

Do You Know the Enneagram?

If you do, then read on. If you don’t, read on too, for you will learn something about this ancient and profoundly accurate tool for understanding and engaging with the different ways in which people think, feel and intuitively ‘know’.

‘Mind the Gap’ and all our other books are now available in Kindle

Graeme Codrington’s award winning and best selling book, “Mind the Gap” has just been released in electronic format and is now available in Kindle and other e-pub formats. Graeme’s publisher, Penguin, has finally completed a worldwide deal with Amazon to

‘Mind the Gap’ is now available in Kindle

My award winning and best selling book, “Mind the Gap” has just been released in electronic format and is now available in Kindle and other e-pub formats. My publisher, Penguin, has finally completed a worldwide deal with Amazon to release
children-playing-300x300

Do You Know What Your Child Learns at School and If Not, Should You?

For most parents, when they ask their child how their day at school was, they are met with a grunt; and if they are lucky, a mumbled ‘OK’. Perhaps this is less true for primary school pupils, but it is
gen-y_blogging4jobs-300x219

Be mindful not to pigeonhole Millennials

Whether you are marketing to Millennials, teaching them, managing, mentoring or working for one, be mindful that you do not make assumptions about them. They are a very interesting generation, full of contradiction and unexpected (often pleasant) surprises. On one

Podcast: Introducing the generations and an Updated ‘Mind the Gap’

I have spent the last two weeks in South Africa, promoting my new book, ‘Navigating Your Career’ and the updated edition of my best selling book, “Mind the Gap” (see details and purchasing options here). As part of this tour,
generation_y_not-300x300

Do you get Why? How millenial are you?

Here is a short check list: How much television do you watch? How often do you play video games? Do you wear a watch? Do you have a landline in your house (or just a cell phone)? Do you speak
2020-generation-y-300x200

A Generation in Transit, Generation Why?

A lot of attention is paid to a new kind of workplace. At TomorrowToday we often talk about a changing workplace and a changing workforce from various different angles, be it in leadership, new management styles, mentorship programmes or even
Focus-On-Your-Strengths-ThePerfectDesign-300x300

When you strike Generation Y, you strike a rock

On the 9th August 1956 South African women marched to the Union Buildings in Pretoria in order to protest against the Pass Laws (legislation that required Black African people to carry an identity book which gave them permission to live
charity-hands

What next for not-for-profits?

Not-for-Profits rely on trust. In an age when the reputation of the banking sector has been crushed and suspicion of corporates is high, customers are demanding ever-increasing transparency from organizations. Charities and social enterprises need to be above reproach in

How To Think Like Generation Why

Why would you want to learn to think like a Millennial? Perhaps because you don’t understand your children? Perhaps because you are a teacher and you have no idea to connect with them, discipline them, or inspire them to want
ilovemycomputer-300x300

How To Think Like Generation Why

Why would you want to learn to think like a Millennial? Perhaps because you don’t understand your children? Perhaps because you are a teacher and you have no idea to connect with them, discipline them, or inspire them to want
worklifebalance-300x300

What do Generation Y want from their workspace?

Generation Y are unlikely ever to retire. They probably won’t be able to afford to, but also they probably won’t want to. As a generation they will enjoy work because they will work at things they enjoy. It is unlikely

The end of the line…

It’s hardly earth shattering news, but a recent piece of research in New Zealand has indicated that as Generation Y are growing up and becoming home owners for the first time, they’re simply not installing home phones. No landlines at

Disruptive Change – How to deal with it for future success [podcast]

Last Friday I was interviewed by Chris Cooper on his Voice America Business radio show. The show is now available in podcast format, for free. It’s an hour long, and a great conversation about how we deal with disruptive change
gen-y

Introducing TomorrowToday’s New Presentation: Generation Y, Why, Whatever

We all know a 20-year old who crosses what we are think are inappropriate boundaries and who expects to be treated in the same way as the boss despite having only been in the company six months. Someone who comes
blog-slide-gen-y

Who are Generation Y really?

Clients often ask me who Generation Y are. I am not always sure how to interpret this question. Do they mean how old are they now, or what makes them tick? I shall attempt to answer both questions. Generation Y
justin-bieber-300x210

What we can learn about marketing, sales and branding to Gen Y from Justin Bieber

On 4 June 2012 Justin Bieber became the youngest person ever to appear on the cover of Forbes magazine. He has also been ranked as Forbes’s third most influential celebrity (based on his income and fame), after Jennifer Lopez and
Economist-OECD-retirement

Visualising the retirement age crisis around the world

Most countries in the world are in the process of gradually pushing up their retirement age. France’s new President is doing the opposite right now, but that won’t last and the French will soon have to increase retirement age once again. There is
multi-cultural-multi-generational-team-300x2281

Living Up To Expectations: Understanding Generational Expectations in the Workplace

Not only are expectations subject to personal nuances, they can be further understood by looking at broad generational values that underpin behaviour. Generational Theory as originally promoted by Howe and Strauss, two Yale and Harvard trained political economists, suggests that
sleeping

The Revenge of the Boomers – why Boomers need to become techno-literate!

I heard a great story in a workshop in which I was involved with a group of educators. We were talking about ‘Rethinking Education’ and in particular the way in which technology is impacting on education. As you can imagine
goldfish_square-297x300

What a Difference Difference Makes

By Prof Nick Barker and Dr Graeme Codrington, TomorrowToday Difference matters. Globalization has resulted in increasing uncertainty, interdependence and complexity, coupled with accelerating and non-linear change. It has also resulted – unexpectedly – in a growing emphasis on difference. While
high-touch-300x216

Secrets to Success in a New World of Work: High Tech, High Touch, High Trust

The world we live and work in has become increasingly complex in the past two decades. Rapid advances in technology, together with globalization and fast growth all combined to rewrite the rules of success, failure and organizational design. The result

Choosing your child’s name

My colleague, Mike Saunders, had a baby yesterday (technically, it was his wife, but you wouldn’t know it from his reporting of the event ). Congratulation, Mike. Here’s a quick thought for him as he makes a very important early
communicationtools1

The Communication Revolution

In the 21st century I think we are all acutely aware of the significance of communication. It is all around us, in so many forms: face to face (both verbal and non-verbal or our body language), written, in various forms

Barefoot Leadership: The neglected activity of leaders

Play is important. For any child, play is serious stuff and central to their daily activities. We have lots of expressions that would underscore the importance of play (all work and no play makes Johnny a dull boy is one

How to attract Gen Y into engineering – a case study from MOL

I am sitting in a presentation by Gabor Varjasi, Head of Competency Development and Strategic HR at MOL Group. This is at Stamford Global‘s Talent for Tomorrow conference in Vienna. MOL have a similar problem to many companies around the

Switching off the sun: Preparing for the next generation in the workplace

Hannah (the daughter of a colleague) was strapped in her car seat as her parents headed off for a weekend away. Hannah is a bright, engaging two-year-old and no doubt had thought plenty of thoughts from this particular vantage point,

How well do you really know your Gen Y employees?

As Gen Y employees continue to enter the workplace with their own approach and new expectations of what the world of work should be like, research continues to provide valuable insights for employers. Two recent reports were particularly interesting. In
WhitneyHouston11Feb2012-300x200

“Didn’t we almost have it all” …….. but no longer.

This week another music icon has come to a tragic end. A fellow facebooker gave me a hard time for not being totally devastated with the loss of Whitney, and for stating that for me it was infuriating, as it
geny

Generation Why And All Their Potential

Every generation thinks that the one that comes after them are somehow going to ruin the planet, the business or the ‘system’ by causing chaos, disrupting the way things ‘have always been done’ and generally making everybody ‘who knows what’s
many_hats-236x300

X’s, Y’s and a T-shape of Skills

I’ve read two great articles by The Fast Company in the last week.  The first, “Generation Flux” talks about so many things that fascinate and excite us at TomorrowToday – the pace of change in business (and everywhere else as
Analysis-Paralysis-300x238

Teaching Generation Why?

At the start of a new academic year in South Africa, I thought it would be a good idea to give teachers some things to think about for teaching Generation Why successfully. However, many of the observations can be applied

Graeme Codrington at IBM’s Social Business Debate

In December, I participated in a panel discussion hosted by Ogilvy and IBM in London’s Canary Wharf. The purpose of the panel discussion series is to promote the concept that IBM has termed, “Social Business”. This is not to be

This changing world demands we redefine leadership

Pete Laburn recently sourced this excellent article by journalist, Judith Ancer. The original source has now been removed, for some reason, so I have included it in full below. Although primarily directed a parents raising children, this piece epitomises what
Car-keys

Can I drive, Dad? …Leaders and Control.

Control is a word that is arguably the source of the greatest conflicts, whether you are a leader or a parent. In the early years of parenting the issue of control is often reminiscent of a ‘phony war’ – one

Selling to Generation X: you must connect to their families – in their way!

One of the keys (not the only key, but a very important key) to advertising and selling to Generation X is to connect to their families. Gen X are the generation who were born and grew up in the 1970s

Updated edition of ‘Mind the Gap’ available now

Exciting news: My best-selling book, “Mind the Gap” originally published by Penguin in 2004 has been fully revised and updated and is now available. Buy it from Amazon.co.uk, Amazon.com or Kalahari.net. Nearly 25,000 copies of the book have already been
mindthegap_2-300x215

Updated edition of ‘Mind the Gap’ available now

Exciting news: My best-selling book, “Mind the Gap” originally published by Penguin in 2004 has been fully revised and updated and is now available. Buy it from Amazon.co.uk, Amazon.com or Kalahari.net. Nearly 25,000 copies of the book have already been

The Future workplace: How technology, globalisation and the environment is affecting the way we work

Predicting the future is not an exact science. However, in these days of rapidly changing technology, it has become more imperative than ever for companies to look ahead and try and predict how technological advances, globalisation, environmental concerns and people’s

Living Up To Expectations: Understanding Generational Expectations in the Workplace

Not only are expectations subject to personal nuances, they can be further understood by looking at broad generational values that underpin behaviour. Generational Theory as originally promoted by Howe and Strauss, two Yale and Harvard trained political economists, suggests that
multi-cultural-multi-generational-team-300x228

Living Up To Expectations: Understanding Generational Expectations in the Workplace

Not only are expectations subject to personal nuances, they can be further understood by looking at broad generational values that underpin behaviour. Generational Theory as originally promoted by Howe and Strauss, two Yale and Harvard trained political economists, suggests that
Einstein-2

Reverse Mentoring: What Leaders Can Learn From The ‘Young Snots’

It did not take very long for me to realize that, in this instance, I had more learn than to teach. It was to prove an accurate assessment. As coffee was served, Mike sat opposite me having requested the meeting,
Einstein-21

Reverse Mentoring: What Leaders Can Learn From The 'Young Snots'

It did not take very long for me to realize that, in this instance, I had more learn than to teach. It was to prove an accurate assessment. As coffee was served, Mike sat opposite me having requested the meeting,

Talent is About to Change – Surprising thoughts on a new world of work for talent

This post was first published in the WITS Journal, June 2011. The “Great Recession” of the past few years has been more than merely an economic downturn. As this decade unfolds it will become increasingly clear that it also acted
goldfish-jumping-bowls-2-300x175

Talent is About to Change – Surprising thoughts on a new world of work for talent

This post was first published in the WITS Journal, June 2011. The “Great Recession” of the past few years has been more than merely an economic downturn. As this decade unfolds it will become increasingly clear that it also acted
Leadership1

What difference does one man (or woman) make?

Nelson Mandela, John F. Kennedy, Martin Luther King Jr., Malcolm X, Sir Winston Churchill, Margaret Thatcher, Franklin D. Roosevelt, Mahatma Gandhi, Hitler, Stalin, Queen Elizabeth I, Alexander the Great, Plato, Sophocles, Aristotle, Shaka Zulu, Napoleon III, Robert Mugabe, Saddam Hussein,

Fathers then and now

The world has changed. Fatherhood has changed with it – dramatically. As a father of three, who also researches and speaks on social change, I want to highlight just a few of the changes since my grandfather became a Dad

Facebook highlights the new generation gap

Lucy Kellaway, a columnist in the Financial Times, wrote a brilliant piece some time ago about how older generations engage with social media, and why the battle to understand the value of Facebook. I think she has hit the nail

Facebook highlights the new generation gap

Lucy Kellaway, a columnist in the Financial Times, wrote a brilliant piece some time ago about how older generations engage with social media, and why the battle to understand the value of Facebook. I think she has hit the nail

Better events – for Generation Y

I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and conferences are
meetings-300x212

Better events – for Generation Y

I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and conferences are
Change-signpost-300x210

How the World Has Changed…

I am sitting in Hackney, London, writing this Blog, two days before it shall be published. Why, because on Friday when you read this I shall be on an airplane flying somewhere between Dublin, Amsterdam or Johannesburg (yup that’s my

Generations in Brazil

Over the past six years, since I published “Mind the Gap”, the best selling book about different generations (buy it at Amazon.co.uk, Amazon.com or Kalahari), my team and I have been able to speak on the topic all around the
brazil-flag-face-300x202

Generations in Brazil

Over the past six years, since I published “Mind the Gap”, the best selling book about different generations (buy it at Amazon.co.uk, Amazon.com or Kalahari), my team and I have been able to speak on the topic all around the

A note to Generation X: Learn How to Manage Up

The concept of “managing up” is well established in management and leadership theory. As someone who reports to a boss, you need to use many different techniques to get your boss’s attention, and influence your boss to act, think and

Gary Hamel on Generation Y

Gary Hamel, the best selling author and global guru on innovation, has turned his attentions to the impact that the next generation of young people is having on the workplace. Hamel’s latest book is on the Future of Management, and
performance-review

Generation Y and the Performance Review

Meet Kyle Lagunas – He is the HR Analyst at Software Advice, and blogs about trends and technology in the exciting world of human resources. I’m introducing you to him because he wrote this post and sent it to me to
52_infographic-590x361-300x183

Why People Over 45 Need Mentoring

In a world that has seriously changed and is continuing to change at an exponential rate, lots of ‘unthinkables’ become normal everyday. One of the biggest shifts in social behaviour over the last 30 to 50 years has been this

Tips to Improve Interaction Among the Generations

It seems that just about everyone is talking about generations and how to manage the mix of generations in the office these days. I was sent this interesting summary of generational values from the National Oceanographic and Atmospheric Association Office

How Generation Y copes with death

No parent should outlive their child. And, yet, tragically this happens so often. Just last week, some old family friends’ young, 20-something son, was knocked over and killed by a car in a hit and run accident. The death of
amywinehouse300-225x3001

Gladwell, Cobain, Winehouse, birth, death and 27

If you’ve read Malcolm Gladwell’s book Outliers, then you’re probably familiar with one of the ideas he suggests around being born in a certain era, a certain generation, or even a certain month. When you’re born counts, says Gladwell. Some
amywinehouse300-225x300

Gladwell, Cobain, Winehouse, birth, death and 27

If you’ve read Malcolm Gladwell’s book Outliers, then you’re probably familiar with one of the ideas he suggests around being born in a certain era, a certain generation, or even a certain month. When you’re born counts, says Gladwell. Some
mashable_infographic_interconnected-tech-companies

Retaining Talent – a lesson for the Tech Industry [infographic]

Retaining talent has always been an interesting challenge in business. This infographic about the Technology Industry showed this very cleary, albeit not what the graphic was initialy created for. Take a careful look and see that most of the top
assessment1-300x155

Talent Assessment – is this really the best we can do?

Every now and then, as we do, I ask Google to fetch me some interesting stuff to look at and ponder. Last week, the topic on my mind was, Talent Assessment? Was anyone doing anything interesting with it? The short
pic-for-blog-300x300

Technology’s influence on our performance in the new world of work – part 1

The illiterate if the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn Alvin Toffler I think Toffler’s words are insightful and profound; and I agree with him. According to
pic-for-blog-300x3001

Technology's influence on our performance in the new world of work – part 1

The illiterate if the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn Alvin Toffler I think Toffler’s words are insightful and profound; and I agree with him. According to
My-Book-Cover1

Everything I Know About Leadership I Learnt From The Kids: Part 1

Our colleague and co-founder of TomorrowToday, Keith Coats, is one of the world’s leading experts on leadership development. He is also a remarkable story teller and writer. A few years ago, we encouraged him to put into written form some

Top tips for mentoring the next generation of talent

In tough times, people matter. Ensuring your staff are passionate and focused is a critical leadership task right now. One of the most effective techniques for motivating your younger staff in particular is to provide ongoing development for them, especially

Latest media – future trends, the Enneagram and a profile

Over the past few weeks, Dr Graeme Codrington has been featured in a number of media interviews and profiles. Here is a selection: “I’ve Got Your Number” – The Enneagram for Sales People, cover story in ThinkSales magazine, March-April 2011

Latest media – future trends, the Enneagram and a profile

Over the past few weeks, Dr Graeme Codrington has been featured in a number of media interviews and profiles. Here is a selection: “I’ve Got Your Number” – The Enneagram for Sales People, cover story in ThinkSales magazine, March-April 2011
Fat-Kids-Newsweek

Are we eating ourselves to death?

More and more individuals today are heavier than their moms or dads or even their grandparents at what time they were the same age. It might be realized that obesity is a worldwide problem and it is indeed a very
fat-lady-singing-warning3-231x300

When all is said and done, who is Warren Buffett?

One lady or gentleman is about to walk the suspension bridge in the world of investing. In Omaha, Nebraska, the headquarters of one particular investment firm is buzzing. The alpha male, having valiantly grown his pride, is on the way
transparency-sml

Which countries the young and the educated want to go

Here’s a great InfoGraphic from Good, around some research done by Gallup that tracks the movement of young people with and without education.It raises some important questions for countries included in the study, and for those that aren’t. In a

A revolution on its way: near field communication

One of the technology advances that is going to slowly but surely revolutionise the way our world works is near field communication (NFC, see wikipedia for more details). NFC is contactless technology that requires a reader and a device to
Grandpa

The Simple Complexity of Hiring Grandpa

Many, including TomorrowToday, have been saying for years that the aging population in Europe (and elsewhere), poses the the biggest economic challenge of the future. A recent Economist (April 9-15th) made this theme their cover story and for Boomers and

Parents know that the net generation is coming soon to an office near you

Earlier this year, one of my clients shared a personal story with me. It relates to both parents and employers of the future, and is a great story for this holiday weekend. Arthur Goldberg is one of the founders of

Why a little discrimination might be useful

On the BBC news this morning there was a short report about concerns that the UK tax agency (Her Majesty’s Revenue & Customs) has sent threatening letters to elderly people demanding that they pay their overdue taxes. The letters say

A deeper consciousness: What Knut’s death might teach us about the life choices facing us soon

Just a few days ago, one of the world’s most famous animals died. Knut was a polar bear who was born in captivity at the Berlin Zoological Garden. Rejected by his mother at birth, he was raised by zookeepers. He
diversity-in-the-workplace-thumb171792-300x225

Hello to the new boy (and girl) network

How do the new boy (and girl) networks coexist beside the old boy network that has historically existed and flourished for so long? This question is especially relevant in South Africa, which is an emerging economy and transitional society. I

Introducing the ‘Tides of Change’ one day workshop

I was recently asked by a chairman of the Institute for Management Studies to do a 20 minute video introduction to my one day programme that I run for them. This is the ‘Tides of Change’ programme that looks at
dudes-300x2251

Gen Y’s response to the economic crisis

Millennial Marketing has an interesting post looking into research done on Gen Y in the US, and how they’re responding to the economic downturn. There are plenty of fresh observations being made around this younger set of people, growing up
dudes-300x225

Gen Y's response to the economic crisis

Millennial Marketing has an interesting post looking into research done on Gen Y in the US, and how they’re responding to the economic downturn. There are plenty of fresh observations being made around this younger set of people, growing up
hipster_locke3-300x298

Popsters versus Hispters: the Millennial divide

As sub-cultures pose a potentially serious threat to the long-term survival of traditional culture (along with cultural imperialism, immigration, the loss of language and various other global phenomenons) it is important to consider the growing divide that is, well, growing
justin-bieber-300x208

What we can learn about Millennial Kids from Justin Bieber

If you are over 30 and battling to understand the mind set of your pre-teen child, or post-teen employees, then I strongly suggest you check yourself in to your local cinema for a couple of hours and watch ‘Never Say
space_tourism_2-300x200

2025 – Jobs your kids will be doing. Or perhaps not working at all?

If you’ve recently had a baby, you’re probably not thinking about their career? Mind you, as I reflect back on the birth of my two daughters, I think there was some thought and fantasy given to how they’d impact the
Cavelry

What to do when rules don’t make sense: Mount from the right!

In the horse world, mounting your steed from the left side is taken as ‘the way to do it’. This conventional wisdom has lead to horses becoming accustomed to being mounted from the left, reinforcing an important conditioning behaviour concerning
symbol-sign-male-female-300x3001

Time changes our perception of what gender, gender roles and gender identity means.

I came across an article entitled Are Women the New Men? which prompted some interesting questions for me in a time of constant and rapid change.  I believe both men and women are becoming more conscious of their gender identity;

Short Study: Generation Y in South Africa

Over the last month Mike Saunders and a few associates ran a small study on Generation Y in South Africa. We interviewed 144 students with an average age of 18 years old. The gender split was 60% female and 40%

An interview on the Internet of Things

A journalist recently interviewed me on the topic of “the Internet of Things” (IoT). I thought you might be interested in some of the questions and answers. The IoT is definitely going to be one of the biggest trends in

How to prepare for the Connected Generation’s transformation of the consumer and business landscape

One of the questions I’m often asked is “what comes after Generation X & Y” Well thankfully it’s not Generation Z (Although there are references to a “Z” generation) it’s GENERATION C. A generation of people who have grown up

Having fun with everyone in the 21st century

I often hear (mainly older) people lament the lack of community evident in today’s young people. “My teenage daughter never seems to speak to any of her friends” is a common example of the complaint. It’s a misunderstanding of the
MP900387776-300x214

A Question of Trust?

“Trust men and they will be true to you; treat them greatly, and they will show themselves great” Ralph Waldo Emerson (1803 – 1882) I love Penelope Trunk’s blogs at the Brazen Careerist. They contain great thoughts and advice about

Rides the Tides: Five disruptive forces shaping the future of the speaking industry

I am one of the co-founders of TomorrowToday, an international strategy consulting company. We track the trends that are shaping the new world of work, and help our clients understand the strategic implications for their people: leadership, teams, talent, customers,

Ride the Tides: Five disruptive forces shaping the future of the speaking industry

I am one of the co-founders of TomorrowToday, an international strategy consulting company. We track the trends that are shaping the new world of work, and help our clients understand the strategic implications for their people: leadership, teams, talent, customers,
Middle-management-300x300

RIP: The Death of the Middle Manager

One of the implications of the convergence of Gen Y and technology in the workspace could well be the demise of middle management. If that is you, then you have every reason to be concerned with this possibility. As with

Volkswagen adverts connect with Generational Family Values

It’s Superbowl time on Sunday, and that means another raft of pretty awesome adverts is being released. Volkswagen got the jump on things today with their offering – “The Power of the Force meets the Passat”. It’s an awesome ad

Volkswagen adverts connect with Generational Family Values

It’s Superbowl time on Sunday, and that means another raft of pretty awesome adverts is being released. Volkswagen got the jump on things today with their offering – “The Power of the Force meets the Passat”. It’s an awesome ad

Generation Mom X

How many Gen X women do you know well into their 30’s who are still completely focused on their careers, some married and some who don’t even have the time to entertain dating as they leave the office after 9pm,

8 reasons why your business should focus on Baby Boomers

A friend of mine from EMM Group sent me this email about the rising impact of retiring baby boomers on businesses. If you don’t have a strategy to capture the values of this generation you need to get cracking! The
depth_of_field-300x225

Business must get serious about Mentoring

According to the article “Winning the race for talent in emerging markets” – by Douglas A. Ready, Linda A. Hill, and Jay A. Conger (HBR), developing world countries have a large shortage of adequately experienced people from lower to middle

Graeme interviewed on The Customer Experience Show

Last week I was interviewed on Blog Talk Radio’s Customer Experience Show. The half hour show focused on understanding generations in the workplace, with an emphasis on customer experience. It was a wide ranging discussion, particularly looking at the impact

The Games Golf Plays

I must be honest when I say that discussing the pros and cons of golf is not something I ever imagined I would do. In fact I am almost hoping that nobody I know reads this because they will think
god-213x300

For Gen Y, God and work (amongst others) are a choice

The subject of this post doesn’t seem, at first glance, to be a very paradigm shifting statement. In fact, it seems quite normal. Take a step back, go and find people in their 30’s, 40’s, 50’s and 60’s, and you’ll
High-School-reunion-

Friends, Facebook & Filters: The Boomer Challenge.

An old school friend, with whom I had long since lost touch with, recently made contact with me via Facebook. It turns out we live in the same area and so naturally made time to meet over coffee. Hair is
antispam

Avoiding the E-mail Avalanche: Practical strategies for dealing with the deluge of digital communication

How are you doing with managing your email load?  With the profusion of tools and technologies, it’s supposed to be getting easier for us to manage our digital communications – but that does not seem to be the experience of

Building and delivering the benefits of friendships with customers

You can download a pdf of this article here All good stories begin with… Once upon a time, there was a man who ran a small, but very successful bacon bap stall at a village’s farmers market. He spent time
Social-networking

Missing the Point: Control, Leaders & Social Technology

“Over the last two decades, the world has changed substantially. The economic, political, social, corporate, and personal rules that now apply bear scant relation to those applicable two decades ago. Different times require a different script” writes Kenichi Ohmae in

UK and US Baby Boomers are not the same so please stop generalising generations!

The theory of generations has proven to be extremely popular in the mainstream media and with pop psychologists who have picked up on labels like Baby Boomers, Generation X and Gen Y as convenient ‘sound bites.’ Of course, common sense

Mind the Gap: Generations @ Work

This is the original submission as published as the Keynote feature in the Journal for Convergence (ISSN 1606-6162), Vol 5 No 4. An even more detailed version of this introduction to generational theory is available on our corporate website in

Gen Y rewards companies that take Corporate Social Responsibility seriously

Companies need to be making Corporate Social Responsibility (CSR) a priority and fast. A research study by the strategic planning and consumer insights division of AMP Agency shows that 61% of Gen Y feel personally responsible for making a difference
Boxing Executives

Nine key workforce trends for the next decade

How the next few years will shape the future of the workplace in unprecedented and astounding ways. I was recently asked to contribute to a discussion about the most important forces that will shape the next decade of work. I

Marketing and product development for Boomers

Appliance makers GE and Whirlpool have been quick to recognised to economic power of the silver tsunami (or baby boomers over the age of 50!) and are making great strides in product development. The Wall Street Journal in it’s article

The Silver Tsunami – Baby boomers are responsible for more than 40 percent of retail spending, companies need to pay attention to this.

Boomers control over 75% of the personal net wealth in the UK and yet most marketers and companies choose to target families and young adults. Another problem is that companies treat people over the age of 50 as one globular

Herding Cats: Building customer partnerships, not customer loyalty.

This is an article I was asked to write for a conference organiser in support for our keynote presentation by the same name Herding Cats. My business partner Graeme Codrington will be presenting this presentation at Loyalty World in London

Top tips for Generation Y online customer experiences

This is the final series of four posts on how to strengthen the online customer experience for each generation. I was recently invited to speak at the Online Customer Experience 2010 conference in London where I did our Mind The

Top tips for Silent Generation online customer experiences

Here are my headline top tips for delivering online customer experience for the Silent Generation: Who are Silent Generation? This generation were born during the Great Depression and World War 2. Called the Silent generation because kids born during this

Top tips for Baby Boomer online customer experiences

I was recently invited to speak at the Online Customer Experience 2010 conference in London where I did our Mind The Gap presentation on the different generations. As part of this event I’d like to share some of my thoughts

Top Tips for Generation X online customer experience

I was recently invited to speak at the Online Customer Experience 2010 conference in London where I did my Mind The Gap presentation on the different generations. It was a great event and here are some of my thoughts and

Challenging conventional customer loyalty wisdom

This is a cut and paste of an article I wrote on our sister blog site connectioneconomy It received fantastic comments and certainly stirred up the kind of debate I was hoping for. It forms part of a series that

Blog Talk Radio – The Customer Experience Show Interviews TomorrowToday International partner Dean van Leeuwen

Last week Dean van Leeuwen was interviewed on Blog Talk Radio’s Customer Experience Show The message is coming loud and clear. Customers want more! More respect, more choice, and more help! And they also want less! Less hassle, fewer procedures,
generation_x_and_y_mobile_chart

Gen X and Gen Y lead the charge in the digital world

I just came across an excellent article of research that Forrester has done on the different generations approach and activities in the digital world. Unfortunately Foresters research is not available in the public domain but Sarah Perez, a writer for

The Silver Tsunami – managing older workers

One of the most important upcoming workforce trends is going to be companies’ ability to attract, retain, engage and effectively manage older workers. Multiple demographic trends are all pointing in this direction, and companies from many different industries would do