China: technology, moral and legislative lead in environment

Two years ago, China set itself the target of becoming the world’s leading consumer and producer or solar, wave and wind power. They have already achieved this target. In an authoritarian system, when a decision gets made, it also gets

Getting rid of email – here’s a company that’s done just that

Over the last few months I have begun to include a small section in some of my workshops on the clutter and “stuff” that makes work life a pain. Almost all participants identify meetings and email (and many add managers,

Award winning emerging market startups with a global edge

Seedstars World is a Geneva-based company that holds competitions for startups around the world. Their list of competition winners from the last year includes 19 emerging market companies that are innovating products and services with some exceptional promise. We believe
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The sports car that runs on SALTWATER

The sports car that runs on SALTWATER: Vehicle goes from 0 to 60mph in 2.8 seconds – and has just been approved for EU roads Quant e-Sportlimousine’s top speed is 217mph – equal to a McLaren P1 The car uses

On Leadership: The real innovation needed.

Innovation has been a business ‘buzz’ word for some time now and has, in and of itself, become ‘big business’. Everyone wants to be innovative; everyone wants to be associated with the perceived benefits of innovation; everyone knows that they

A hidden secret of the Ice Bucket Challenge success – and the future of communication

The Ice Bucket challenge for ALS is probably the most successful meme created thus far for social media. Of course, social media experts are now trying to reverse engineer it to discover the secrets to successfully created a viral campaign
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Insights on Beer, Vinegar and Customer Experience

I have come to believe that we are all spinning our wheels in our efforts to change until we learn to understand and embrace our irrationality.  I watched anotherDan Ariely talk this weekend and he shared an analogy that really helps illustrate

I have seen the future – and it only costs $35

A few weeks ago I was doing a workshop with a telecoms company. We were looking at some of their thoughts around global expansion, especially into developing markets and across Africa. Then they showed me something that is going to

Solar Roadways – disruptive digitisation coming to a street near you?

Standing on a train platform south west of London a few years ago, I felt the whoosh of another fast train rushing past. In the distance I could just see the large arms of a slow-turning wind turbine. I’m not
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Peugeot unveils a new car that runs on air.

We are living during a era of great technological innovation. At TomorrowToday we love technology that has the ability to disrupt not only products but entire industries, even countries. Peugeot Citroën  appears to be doing just that . The car manufacturer has
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The Future of theft…okay bye bye now.

According to the website Stolen Bike Statistics over 500,000 bikes were stolen in the UK over the past five years. This figure is also understated. According to John Moss who compiled these stat  “It is largely accepted that only 1

Just for fun: Why you really, really want a drone at home

It’s Friday, and the weekend is here. So, for a bit of fun check out this wonderful use of a drone. Drones are now readily available. My brother, a video producer based in Atlanta USA (see his video channel here)

Sharing Your Secrets: What Elon Musk’s latest move at Tesla means for you

I’ll admit it: I have a huge man-crush on Elon Musk. I like everything this guy does. From his passion for space exploration and madcap vision of a one way trip to Mars, to his recent announcements about building both

A Miracle at the World Cup – and a vision of the future

At tonight’s Football World Cup opening ceremony a minor miracle will occur when the opening game between Brazil and Croatia is started by a young man kicking a football. It doesn’t sound miraculous until you hear that this young teenager

Smaller difference and different reasons for buying

One of TomorrowToday’s best associates is Markus Kramer. Until recently, Markus was Global Head of Branding at Aston Martin and before that worked for other luxury brands, including Harley Davidson. He is a true world expert on luxury brands, and

Three ways to deal with failure, by Seth Godin

Seth Godin is one of my favourite authors and business thinkers. I find his daily blog inspirational and insightful. Here’s one from a while ago that has really stuck with me. I think Seth is spot on with this insight,

Apple just entered your market (Healthcare, I’m talking to you)

For the last few years, our team has enjoyed asking our clients a hypothetical question: “What would the impact be if Apple/Google/Facebook announced today that it was entering your market?”. To be honest, I think it should be a thought
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GROWTH Innovation: A practical framework for development

In TomorrowToday we believe from experience and observation of clients around the world, and through reading and tracking innovation trends, that there has been an evolution in Innovation practice just as there has been in most other areas of business.

Happy birthday World Wide Web

It was on 12 March 1989 that a young British scientist, Tim Berners Lee, working at CERN in Switzerland sent a memo to his boss entitled “Information Management: A Proposal”. In it he proposed to develop a way to share

Print me a face: another mind blowing use for 3d printers

At TomorrowToday, we’re big fans of 3d printing technology. We’ve been speaking about it for more than 5 years now. I actually have a 3d printer at home, and as a team we write about the implications of 3d printing

WHERE to look to see the future

Our team at TomorrowToday often presents on future trends and the disruptive forces shaping the world. Our content comes from our ongoing research and analysis, backed up by a full-time research team spread across the world. It’s easy then for

3D printing rapidly approaching tipping point

We’ve been watching and tracking the implications of 3D printers and a disruptive force and innovation for over five years now. We’ve observed many exciting developments from the work of Behrokh Khoshnevis, a professor of Industrial & Systems Engineering at the

The $27,500 rifle that never misses

TrackingPoint makes s $27,500 smart rifle that doesn’t miss it’s target even at a 1000 yards. The Texas based business is backed by $35 million in funding from founder John McHale, his buddies and Austin Ventures. The rifle’s smart system is

A new skyline for Johannesburg

Late last year, a Chinese property company spent a significant amount of money to buy the remaining AECI property in Modderfontein, a massive industrial area east of Sandton and Johannesburg. It’s in the area between Marlboro (a Gautrain station) and

Driverless cars and a road revolution

FastCompany recently ran an article which is one of the best analyses of the driverless car revolution that is about to take us by storm. It’s well worth reading in detail here. As the author points out, what stands in

Apple isn’t going away just yet

The predictions of Apple’s demise have, it seems, been all too premature. At TomorrowToday, we’re big Apple fans. Personally, I am certified Apple cult member, with a completely Apple-infested house (with everything from iPads and iPods to Apple TV and
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The real place – where the work is done

Do you go to the real place to understand the changing trends affecting how people live, work and play? The Japanese have a term called “genba” which refers to the real place or where the work is done. For some

Game changing innovations: Desalinating ocean water

In our TIDES of Change presentation, we’ve been saying for a few years now that the company that finds a cheap and easy way to desalinate sea water will make more money than they will know what to do with.

The Ideas that Shaped Management in 2013

As we get the new year rolling, my eye caught an HBR article that reviewed some of the fresh management thinking from 2013 that really made an impact around the world (and in the Harvard Business Revie, of course). There

The Best Inventions of 2013

We are living at a truly remarkable time of history, when new technologies are making unprecedented levels of invention and innovation possible. I think history will look back on this era and remark on it being a golden age of

Changing cycling forever

I don’t enjoy cycling, but my UK colleagues do. Dean van Leeuwen, James Dunne and Wendy Mauchline all regularly hit the roads and cycle tracks of the world in a serious way. So, when I saw this neat little video

Today’sTransformers: Hointer & Nadia Shouraboura

“We write code, play with robots, experiment with tensioned tubes and cables and drink lots of Red Bull,” says Nadia Shouraboura CEO of new start up Hointer a retail store that combines technology and with traditional shopping. It’s the ultimate in high-tech,
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TomorrowToday: Welcome to our world

Imagine a company with no written contracts between the business partners; no offices; no underpinning capital; as much – or little leave as you want; measured by outcomes; no HR policies or any policies really – just sensible agreements on
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TomorrowToday: Welcome to our world

Imagine a company with no written contracts between the business partners; no offices; no underpinning capital; as much – or little leave as you want; measured by outcomes; no HR policies or any policies really – just sensible agreements on

Video: Graeme Codrington on Tomorrow’s Technologies Today

Earlier this year, our international director, Graeme Codrington, spoke at an event called AgriVision, which focused attention on how we will feed the growing world’s population over the next few decades. Following Michael Porter on stage, Graeme’s presentation looked at

Video: Graeme Codrington on Tomorrow's Technologies Today

Earlier this year, our international director, Graeme Codrington, spoke at an event called AgriVision, which focused attention on how we will feed the growing world’s population over the next few decades. Following Michael Porter on stage, Graeme’s presentation looked at

“Minority Report” type marketing misses the point of the Connection Economy

Scanning cameras lock onto John Anderton’s face as he walks through a shopping mall. Using facial recognition technology advertisers clock his presence and begin an invasive barrage of “personalised” advertisements designed to entice, cajole and convince him to purchase the must have

Worldview shifting facts on the future of business

SAP recently released one of the best presentations on the future of business we have ever seen. Freely available on slideshare, it lists 99 facts that should have a profound impact on your view of the future, on what organisations

Experiments for a new world of work

If you follow anything at all about our work at TomorrowToday, you’ll know we’re passionate about understanding the changing world of work. We are also always on the lookout for people and organisations who are attempting to make adjustments today
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Curious about failure: 6 things leaders need to keep in mind

One of the smartest things you can do as a leader is to be curious about failure. Sounds like the entirely ‘wrong’ emphasis doesn’t it? But let me explain what I mean. In business today there is a lot of

30 ways technology will change education between now and 2030

While doing some reading to prepare for a workshop with a group of head teachers last week, I came across this very well researched and presented future timeline of potential educational changes we can expect technology to bring in the
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The Enneagram, A Tool For Self- Observation

The French philosopher, Marcel Proust, said that the true journey of discovery does not consist of searching for new landscapes, but in having new eyes I loved that quote and agree with him. We have all heard that saying when

The ART versus the SCIENCE of business.

Earlier this year I was privileged to hear Seth Godin speak in London. The talk was part of his new book promotional tour The Icarus Deception. In the book and during the talk Seth asked the question  “how high are you prepared

7 Terrible Management Fads That Just Won’t Die – from Inc.com

A few months ago, I read the Inc.com blog post on “7 Terrible Management Fads That Just Won’t Die”. I have spent some time thinking about it, and wanting to engage with it. It’s a provocative read, and challenges some

Signpost Video: Executive Education and meddling clients

Today’s HR and L&D professionals are under immense pressure to deliver real return on investment to their businesses from executive education. But some of the ways they’re trying to do this are counterproductive. We know of many companies who have

BrainBoosters making a difference to the next generation

Here at TomorrowToday, we’re very proud of one of our ex-colleagues, Lynda Smith. Lynda is a serial entrepreneur who left TomorrowToday a number of years to start The Refirement Network, an organisation focused on providing services and support to Baby

The Factory in Your Garage: A review of 3d printing options and implications

A few weeks ago, I bought a 3d printer for use in my home. On the day I installed it, I recorded a video for our team’s Signpost’s YouTube channel (it’s available here or at the bottom of this post).

Bitcoin has the power to disrupt the most powerful institutions

“It is clear that policymakers and those who advise them do not have a satisfactory conceptual framework for dealing with [this] disruptive impact” says Alec Ross the former senior adviser on innovation to Secretary of State Hillary Clinton and; Jonathan Luff a
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Will you still have a job in 2025? The alarming rate at which jobs are being disrupted

A recent MIT Technology Review reveals an alarming trend. Since the early 2000’s and increasingly since the financial crisis of 2008, the levels of employment have decreased even though productivity has increased over the same period. Erik Brynjolfsson And Andrew

What is a Disruptive Force?

A disruptive forces is not a force that results in incremental changes, improving products or services one step at a time. Rather disruptive forces result in a breakthrough or a step change that transforms society forever.  Sometimes the disruption is

Signposts video: What’s IT doing?

In the latest of our new series of “TomorrowToday Signpost videos” on YouTube, Graeme Codrington asks what IT are doing at the moment? It’s a bit of a rant, as Graeme feels that most IT departments have stopped being service

25 Things You Need to Know About the Future

I was recently browsing through a bookshop’s recommended books, and saw “25 Things You Need to Know About the Future” by Christopher Barnatt (Constable, 2012 – buy it at Amazon or Kalahari.com). It’s a great primer, and I like the
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Making sense of sense-making

At TomorrowToday South Africa’s recent showcase in Sandton, our team asked the 60 or so business leaders who attended what their biggest organisational needs were right now. Nearly one third rated “understanding changing business contexts” as their most important business

Keep your hands off my genes

And now an entry from the case files of the totally bleeding obvious: Yesterday the Supreme Court of the USA finally agreed – unanimously – that genes cannot be patented. In a stunning example of corporate over reach, a variety

Book review: Makers, The New Industrial Revolution by Chris Anderson

A few years ago, then editor of Wired magazine, Chris Anderson built a small plane out of Lego parts with his kids. After realizing that even children’s toys now come packed with advanced sensors and controls, Chris decided to start
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Really Beautiful Advertising

What I love about ‘new advertising’ is that it is so much more thought-provoking than advertising, sales and latterly marketing, has been in the past. In the the very early days of mass advertising companies focused on the sale of
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Why Sir Alex Ferguson Was Such A Successful Manager

Whether or not you are a Manchester United fan, it would be difficult to argue with the fact that as a business this football club has been massively successful, to say nothing of their success as a sports team. In
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Building innovative companies using the powerful disruptive force of the Connected Generation (Part 1)

Competitive dynamics are shifting and the rules for success and failure are being rewritten across almost every industry and every business function. Exciting new innovative business models are emerging every day and you don’t have to be a fresh upstart

Intel’s Top 5 Tech Trends

I am sitting at a conference in Dubai, listening to one of Intel’s top guys in the Middle East talking about technology disruptors that Intel expects to see in the next few years. He is listing five “technology-led tectonic shifts”:

Having FUN, the greatest force of disruption

How many people do you know, were caught out by April fool jokes this year? Seth Godin played one of the best practical jokes when he blogged that Amazon was launching Kindle Zero a free tablet for all Prime members.

Where to find success now

Seth Godin is one of our favourite thinkers and writers. We share many of his worldviews, especially that we are living in a period of transition from the end of the industrial age to the emergence of a connection economy.

A round up of predictions of future forces shaping our world

There are two types of future predictions: one looks to try and predict specific events and technologies, the other attempts to look beyond specifics at the causes of change and the forces that will shape the future. In a sense,
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A round up of predictions of future forces shaping our world

There are two types of future predictions: one looks to try and predict specific events and technologies, the other attempts to look beyond specifics at the causes of change and the forces that will shape the future. In a sense,

The power behind disruptive business models

It’s not technologies that disrupt, rather it is the business model that the technology enables that creates the disruptive impact. Digital music had been around as a technology before Steve Jobs and Apple leveraged it to create a new business model that completely disrupted
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No more ‘Top Gear’? But how else could the driverless car impact you?

Self-driving cars?  Seems like a million miles off, right?  Like flying cars (which already exist, by the way). When Sebastian Thrun was 18, he lost his best friend in a car accident.  Since then, he has set himself the goal

The Future of Energy and what the Shale Gas revolution means for you

Our team at TomorrowToday Strategic Insights have been watching the developments in the shale gas revolution for a number of years and our earlier predictions of the massive disruptions this energy technology will deliver are becoming increasingly visible. We recently

Weak signals becoming strong: Reshoring, shale gas and jobs in America

For a while now, our team has been tracking the shale gas issue. We flagged it a few years ago as a weak signal for massive disruptive change. It’s no longer weak: in our minds it is the single biggest

Weak signals becoming strong: Reshoring, shale gas and jobs in America

For a while now, our team has been tracking the shale gas issue. We flagged it a few years ago as a weak signal for massive disruptive change. It’s no longer weak: in our minds it is the single biggest

Witness the death of Blackberry

I don’t know if Blackberry 10 (the Z10 phone with the BB10 operating system) is going to be any good. I hope it is, for the sake of all my friends and clients who’s IT departments force them to use

When will they learn that we live in an age of transparency?

This is a bit of a nerdy blog post. Or as we say in the UK, I am being an anorack. But I’ll declare that I am a fan of Elon Musk, of Tesla, and a media skeptic (all will
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Improvising the revolution: Fail to win, like Steve Jobs

The Apple Lisa. The Newton. Macintosh TV. The Apple III. The Powermac G4 Cube. Steve Jobs had a brilliant understanding of how technology trends were developing, yet even he messed up fairly regularly and spectacularly (although he got better with

Improvising the revolution: Fail to win, like Steve Jobs

The Apple Lisa. The Newton. Macintosh TV. The Apple III. The Powermac G4 Cube. Steve Jobs had a brilliant understanding of how technology trends were developing, yet even he messed up fairly regularly and spectacularly (although he got better with

Are you a creator or a perfecter?

Seth Godin gets it spot on (as he normally does) with this insight from his blog last year. The question for you is simple: are you a creator, or are you in the business of perfecting what has been created?
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Are you a creator or a perfecter?

Seth Godin gets it spot on (as he normally does) with this insight from his blog last year. The question for you is simple: are you a creator, or are you in the business of perfecting what has been created?

Tomorrow’s Retail – using data to help customers (not scare them)

Our UK Strategic Insights team has recently released a report on “Tomorrow’s Retail” – and it’s now available for you to download. It’s filled with fantastic insights – like this one… What if a retailer could anticipate what a customer

Tomorrow's Retail – using data to help customers (not scare them)

Our UK Strategic Insights team has recently released a report on “Tomorrow’s Retail” – and it’s now available for you to download. It’s filled with fantastic insights – like this one… What if a retailer could anticipate what a customer
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Tomorrow’s Retail – using data to help customers (not scare them)

What if a retailer could anticipate what a customer needs before they even realise it themselves? US store Target, famously got into hot water when it used analytics to predict when customers were pregnant in order to benefit from their

New ways of working – the revolution is still rumbling along

It was the early 1990s, and a new generation had started entering the world of work at just the time that personal computers were creating opportunities for significant change to the way the workplace functioned. Within just a few years,

Seth Godin: With great power comes great irresponsibility

We are big fans of Seth Godin. Today, Seth posted this short, but hard hitting and spot on analysis on his website. We agree entirely. Organizations tend to view “responsiblity” as doing the safe, proven and traditional tasks, because to

Seth Godin: With great power comes great irresponsibility

Our team recently hosted some of UK clients at one of Seth Godin’s live events in London. We are big fans, and loved the evening. Today, Seth posted this short, but hard hitting and spot on analysis on his website.
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Leadership: What is your ‘flat-earth’ thinking?

I have always been interested in trying to understand our current context when viewed from a future perspective. Of course this is an impossible task until that is time travel makes it way into our reality! However in the same

In Conference: Thoughts on the future (and how to become a futurist)

Late last year, I was interviewed by Michael Jackson (“the other MJ”) for his radio show on Mix FM in Johannesburg. It has a half hour interview on future trends that included some reflections on the future of Africa (it’s

Nine 2012 stories that will change the world in 2013

Yesterday, the Common Dreams blog ran an excellent piece by Sarah van Gelder on nine key trends that started last year and will continue to impact the world this year. Most of these are disruptive forces, and chime well with

If America was really serious about the economy, it would end the ‘war on terror’

I’ll be upfront: I hate war. These simple three words were etched in my mind forever as I stood in front of Gallery Room 3 at the open air memorial to Franklin D. Roosevelt in Washington, DC (see picture). In

If America was really serious about the economy, it would end the 'war on terror'

I’ll be upfront: I hate war. These simple three words were etched in my mind forever as I stood in front of Gallery Room 3 at the open air memorial to Franklin D. Roosevelt in Washington, DC (see picture). In

Keys to creativity and successful organisational leadership in 2013

These are probably the two issues that will most affect your company’s value in the year ahead: creativity and leadership. You need to find where your company can grow, can improve and can enhance its value. And you need to

Keys to creativity and successful organisational leadership in 2013

These are probably the two issues that will most affect your company’s value in the year ahead: creativity and leadership. You need to find where your company can grow, can improve and can enhance its value. And you need to

27 Science Fictions That Became Science Facts In 2012

What a wonderful way to end 2012: looking back at this marvellous year in technology. We really are living at the very beginning of a remarkable technological golden age. In the next few years, we are going to be astounded

27 Science Fictions That Became Science Facts In 2012

What a wonderful way to end 2012: looking back at this marvellous year in technology. We really are living at the very beginning of a remarkable technological golden age. In the next few years, we are going to be astounded

Trends to watch in 2013

It’s that time of year when we take stock of what has happened in the year that has flashed by, and look ahead to the year that’s rushing towards us. What will it be like? Our team has some ideas
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Trends to watch in 2013

It’s that time of year when we take stock of what has happened in the year that has flashed by, and look ahead to the year that’s rushing towards us. What will it be like? Our team has some ideas

TEDx: The Third Wave of the Digital Age

My TEDx talk has finally been uploaded to the TEDx YouTube channel, and is now available to view. I delivered this at TEDx Square Mile in London in October this year. The topic was an introduction to an issue I

Microsoft needs reinvention not improvement – and so do you

This past year saw Microsoft post it’s first ever quarterly loss. This was to do with a $6 billion write down of an investment, and wasn’t really a trading loss. But nevertheless it rang some alarm bells. In the digital

Microsoft needs reinvention not improvement – and so do you

This past year saw Microsoft post it’s first ever quarterly loss. This was to do with a $6 billion write down of an investment, and wasn’t really a trading loss. But nevertheless it rang some alarm bells. In the digital

Seven big questions and seven big problems business leaders need to address

  Extensive research from TomorrowToday’s Strategic Insights Unit is revealing what makes companies successful in the new world of work. Our latest study illustrates seven big problems, seven big questions and seven big answers to enable leaders to build agile

TEDx talk on the Future of Work: your help requested

Next Saturday, 27 October 2012, I will be speaking at a TEDx event in London: TEDxSquareMile, The Future of Work: Power to Make a Difference. Please would you help me with three things. Firstly, if you can attend or know

The Goldilocks Principle: On Learning Leadership

Some years ago I asked a friend who was responsible for some of the most successful TV adverts in South Africa – she was the advertising agency’s account manager for a fast food brand – what made the adverts so
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How My iPhone Can Help You?

I have the iPhone 4S and I recently installed the software upgrade iOS6. So this is some of what my phone can now do: Make phone calls Send SMS’s (which I can choose to write or dictate with a microphone)

BIC pens FOR HER! (How not to market to women)

Bic produces pens. They’re ubiquitous. You’ve probably had many of their cheap plastic offerings lying around, rolling around in drawers or down the side of your sofa. Bic recently launched a new range which they thought would be perfect for

Why Apple introduced maps (before it was ready) and why it’s brilliant for us all

So, the iPhone 5 has been launched along with iOS 6, Apple’s latest operating system for its mobile devices. As always a few users have had hiccups upgrading, and Apple has already released a further update or two to deal

Why Apple introduced maps (before it was ready) and why it’s brilliant for us all

So, the iPhone 5 has been launched along with iOS 6, Apple’s latest operating system for its mobile devices. As always a few users have had hiccups upgrading, and Apple has already released a further update or two to deal

Humility in Leadership

Think Big, Act Small by Jason Jennings is a worthwhile read (Kindle edition here). He looks into what has made best performing companies (in the USA) sustain their ‘start-up spirit’. In the book Jennings offers some arresting insights based on
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Strategic Insights: How Kraft delivered performance and profit improvements by offering teams blank cheques

In 1960, during a Mercury space flight, John Glenn used the powdered breakfast drink Tang. Not surprisingly, as the general public became aware of NASA’s endorsement of Tang, sales skyrocketed. In recent years, however, sales – especially globally – had been sluggish.

Who owns that dumb corporate rule? No! Really? Why? Who made this rule up?

One blog from Seth Godin stands out for me as being a diamond amongst gems. It was written in 2009 and in it he asks the question: who owns that rule? Seth says: “Every  rule needs to be associated with
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Seeing Beneath the Surface: Innovation and Leadership

These days there is a lot said and written about the need to innovate. Companies are encouraged to innovate and the topic is now a natural part of most MBA’s and leadership education programmes – something that is slightly ironic
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Seeing Beneath the Surface: Innovation and Leadership

These days there is a lot said and written about the need to innovate. Companies are encouraged to innovate and the topic is now a natural part of most MBA’s and leadership education programmes. Something that is slightly ironic as

The Future of the Olympics: who’s the best mutant? or human 2.0?

As the Olympics once again start their quadrennial celebrations of human achievement and athletic accomplishment, we look forward to a few weeks of extraordinary stories and celebrations. On the basis of past experience, it’s likely that some competitors will be
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What do Generation Y want from their workspace?

Generation Y are unlikely ever to retire. They probably won’t be able to afford to, but also they probably won’t want to. As a generation they will enjoy work because they will work at things they enjoy. It is unlikely

The end of the line…

It’s hardly earth shattering news, but a recent piece of research in New Zealand has indicated that as Generation Y are growing up and becoming home owners for the first time, they’re simply not installing home phones. No landlines at

Lessons in disrupting your business: Lego goes gaming

At TomorrowToday we talk a lot about disruptive change, and we spend much of our time helping our clients develop corporate cultures that are able to handle disruptions. There is a negative side to disruptive change, and it’s necessary to

Disruptive Change – How to deal with it for future success [podcast]

Last Friday I was interviewed by Chris Cooper on his Voice America Business radio show. The show is now available in podcast format, for free. It’s an hour long, and a great conversation about how we deal with disruptive change

Management Today: Fortune-telling for business

Management Today, one of the top management publications in the UK, has picked up on some of our ideas about how you can get your teams to work differently and see into the future. Our head of Strategic Insights, Catherine

Management Today: Fortune-telling for business

Management Today, one of the top management publications in the UK, has picked up on some of our ideas about how you can get your teams to work differently and see into the future. Our head of Strategic Insights, Catherine

Fire the Marketing Department | Thought-Provoking ideas

Fire the Marketing Department! Fire the Marketing Department! Fire the Marketing Department! Not because marketing is superfluous, nor because the marketers you employ are inept  (most marketers work hard performing tasks with passion and conviction – you want to keep them).
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What next for Rewards? Exploring the future of Loyalty Programmes

Is loyalty a thing of the past? Generations X and Y are naturally less loyal, believing in instant gratification. At most, these generations are concept loyal, not brand loyal, and they have grown up cynical and jaded by the attempts
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How Important Are First Impressions?

We are all taught that first impressions are important; and that is because they are! When I train on this subject I talk about creating first and lasting impressions that differentiate you, because in a world where there is so
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The Communication Revolution

In the 21st century I think we are all acutely aware of the significance of communication. It is all around us, in so many forms: face to face (both verbal and non-verbal or our body language), written, in various forms

How to attract Gen Y into engineering – a case study from MOL

I am sitting in a presentation by Gabor Varjasi, Head of Competency Development and Strategic HR at MOL Group. This is at Stamford Global‘s Talent for Tomorrow conference in Vienna. MOL have a similar problem to many companies around the

When advertising gets personal (and conversational and fun)… it can be brilliant

Updated on 25 April 2012. South Africa has a long history of clever TV advertising, with some outstanding brands and campaigns. Probably the stand out brand, though, is Nando’s, the chicken restaurant, who have a reputation for pushing the boundaries

When advertising gets personal (and conversational and fun)… it can be brilliant

Updated on 25 April 2012. South Africa has a long history of clever TV advertising, with some outstanding brands and campaigns. Probably the stand out brand, though, is Nando’s, the chicken restaurant, who have a reputation for pushing the boundaries
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Innovation and Technology in Banking

TomorrowToday’s Strategic Insights team is working on a new study of how banks are currently using “ebanking”, digital banking and social media. We’ve already found some great examples of how the world of banking and money is innovating – from

Business TV comes to TomorrowToday

Recently Cisco predicted that video will make up 90% of all internet traffic by 2013. Indeed watching video is the #1 web activity, followed by Facebook and then Internet banking. These are some of the reasons why we are excited

The Social Revolution: Embrace it… or face extinction

This blog is the first from a new contributor, Keith Holdt, Head of Global Sales at Swiss Post Solutions. Keith is a world leading expert on the digital revolution, and how digital data will transform the world of work. We’re

Africa’s Chance to Leapfrog the West

A few weeks ago, a Ghanaian entrepreneur wrote an excellent article in the Harvard Business Review blogs about Africa’s potential. You can read the full article here, or an extract below: Africa’s Chance to Leapfrog the West HBR Blog Network,
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Hinduism Provides Business Model for Forward Thinking Leaders

What you don’t see online with HBR’s article The CEO’s Role in Business Model Reinvention is my favourite part of the article in the print version.  The online version provides a forward looking business model framework designed to “manage the

The Revolution Starts Where? A presentation for the meetings industry

A few weeks ago, Graeme Codrington ran a workshop at EMEC2012, the conference for Meetings Professionals International (MPI) in Budapest. He was asked to speak on technologies that are going to shape the meetings industry in the next few years.

The Revolution Starts Where? A presentation for the meetings industry

A few weeks ago, Graeme Codrington ran a workshop at EMEC2012, the conference for Meetings Professionals International (MPI) in Budapest. He was asked to speak on technologies that are going to shape the meetings industry in the next few years.
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What Having A Social Conscience Can Do For Your Brand

In January 2012 Wimpy decided to try a completely new type of advertising. They launched what they called their ‘Braille Burgers’ public relations campaign. What the campaign did was set out to write, in seseme seeds on the top of a

Capitalism in Crisis

The FT has launched a provocative new series called Capitalism in Crisis. At TomorrowToday we’ve been pointing this out for the past ten years and helping leading companies find solutions. We are excited that the general mass media is at long
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A Call for Audacity!

“The world needs invention and daring now more than ever. Now is the time for audacity, not austerity.” This month’s HBR is spotlighting being happy and being audacious.  Why are we not exploiting the power of happiness and why are

Education for the new world of work (vidcast)

Last week I was asked by the great team at Enviable Workplace.com to experiment by doing a video podcast for them instead of something written. So, here’s a 12 minute discussion on the role of education in the new world

Education for the new world of work (vidcast)

Last week I was asked by the great team at Enviable Workplace.com to experiment by doing a video podcast for them instead of something written. So, here’s a 12 minute discussion on the role of education in the new world

Social Reinvention at South Africa’s Web 2.0 Conference

Mike Saunders will be presenting Social Reinvention at the  Web 2.0 conference in March 2012. Date:    6 – 8 March 2012 Venue: Emperors Palace, Kempton Park, Johannesburg Get 10% off the conference by quoting this promotional code “tomorrowweb2.0″ The past, present

100’s of innovative ways to reinvent management. Join the management hackathon now!

How do we reinvent management & capitalism? How do we make people’s jobs more inspiring and meaningful? How can companies deliver more value to society and their customers? These are just some of the questions that my colleagues and myself
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What You Don’t Do, Can Hurt You!

I full heartedly agree that we need more Courage in The C-Suite and I second Rosabeth’s call for leadership courage.  Lack of courage is an invisible mistake and acts of courage are certainly not absent of fear.  Furthermore, lack of
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Innovation: Failing into the Future

If you want your company to be innovative, failure is not an option…it is essential. Innovation is built on the willingness to try new things and the understanding that failure will be an inevitable road-hump along the way. It is

The need for Social Reinvention

One of our colleagues in South Africa, Mike Saunders, is a leading expert in digital media and the emerging world of social business. To explain what he means by this, he wrote an excellent blog entry which we’re thrilled to
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Better events – for Generation Y

I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and conferences are

Keeping the sense of wonder in your work

I’ve had a busy and long week, speaking at five different conferences, in five different cities in five different countries. Each client needed me to customise my content, and so it’s been a blur of planes, airports, taxis, hotels, creating

Keeping the sense of wonder in your work

I’ve had a busy and long week, speaking at five different conferences, in five different cities in five different countries. Each client needed me to customise my content, and so it’s been a blur of planes, airports, taxis, hotels, creating
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How Beer Can Offer Insights into Gender Difference

Saffron Baggallay is head of our South African TomorrowToday Training company. She has great insights into the new world of work, and has written this very interesting piece on women and the beer market. It reminded me of how important
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How Beer Can Offer Insights into Gender Difference

I read a few months ago I came across a YouTube advert from Carlsberg Copenhagen which portrays their latest beer offering to the market – especially the female market, a beer called ‘Copenhagen’. With the number of women who drink

Why industry ‘best practice’ is not ‘best strategy’ for you

I am an educator, speaker and facilitator, and work mainly with large organisations, helping them make sense of the new world of work. Most of the time I do this through workshops and keynote presentations. As I work through briefings

Nostalgia: a key to creating great customer experiences

Maybe it’s because the Baby Boomers have started to turn 65, or maybe it’s because we are living in an historical epoch where we expect things to just keep changing. Whatever is causing it, nostalgia is as big as it

3D printer made out of Lego and a bike printed using a 3D printer – the future is now!

In our presentation TIDES of Change we point out that 3D printers will revolutionise the world. This prediction is sometimes met with a degree of scepticism. I mean it is wild to imagine that in the future should you want
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Measuring the Wrong Things the Wrong Way in Health Care

HBR has done it again, September’s issue does not disappoint!   One article in particular is near and dear to my heart and to the heart of many of my clients, How to Solve the Cost Crisis in Health Care.  Michael
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A Person Who Listens to Horses Can Talk to People

In an age where we have to be able to talk to people; and all sorts of people, my feeling is that we can learn a lot from horses. Most people find them intimidating, because of their physical strength, but
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Creating Thicker Customer Experiences

With the emergence and growing momentum of Customer Experience as a strategic imperative, companies are becoming more and more passionate and polarized. At one extreme, we see companies failing to invest enough resources. At the other end we see some

The New Business SCRIPT: new article in Motivated Magazine

“MOTIVATED Magazine encourages readers to rise to their fullest potential. Pairing passion with purpose, the magazine features insightful articles submitted directly from today’s world leaders, entrepreneurs, and everyday people with extraordinary stories to share…Readers are able to tap into the knowledge
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Have you ever scanned a QR Code? Do you even know what a QR Code it is?

Apparently there’s a 58% chance you’ve never scanned a QR Code (see here for Wikipedia info on a QR Code). That’s if the research done by Lab42 is universal in it’s findings. For those of you who’ve never scanned one,
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Turning the page on book stores

In much of the discussion TomorrowToday has especially in the line of customer experience (Turning the PAGE on Customer experience) we have emphasized the need for companies to be ‘more human’. What we mean by this is that companies need
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When a bank has an app and you don’t, you gotta know you behind the curve

Last week First National Bank (FNB) launched smartphone apps for iOS, Android and Blackberry. This first bank in South Africa to do so. Kobus Elhers had this to say on BWTH: Technologically FNB really has no equal in the South African banking space. They
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When a bank has an app and you don't, you gotta know you behind the curve

Last week First National Bank (FNB) launched smartphone apps for iOS, Android and Blackberry. This first bank in South Africa to do so. Kobus Elhers had this to say on BWTH: Technologically FNB really has no equal in the South African banking space. They

Your future boss may be a robot

I came across a very neat article The Boss Is Robotic, and Rolling Up Behind You By JOHN MARKOFF in the New York Times which paints fascinating picture of how telerobotics and robotics could become a useful leadership tool. As
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My very own personal ‘Barrie Bramley infographic’

Infographics in my opinion are items that fall under the category ‘things we should have been using to present data 400 years ago’. How my world of education would have been different if I’d had more of them to study
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My very own personal 'Barrie Bramley infographic'

Infographics in my opinion are items that fall under the category ‘things we should have been using to present data 400 years ago’. How my world of education would have been different if I’d had more of them to study

Do we always need to delight customers – case study Abercrombie & Fitch

Abercrombie & Fitch (A&F) is an American retailer that focuses on stylish and highly sought after casual wear. It has over 325 stores locations and operates internationally. In 2010 A&F had a turnover of 3.47 billion dollars. They’ve achieved great

Do customers need to be delighted? – case study IKEA

When it comes to great customer experiences IKEA is unlikely to be a company that heads the list in anyone’s mind. And yet today IKEA is the largest furniture retailer in the world. Let’s take a look at some impressive numbers:

A powerful example of how technology is changing the retail industry

I love it when clever people come up with simple ideas that change the way the world works. This example we will look at today is a subway advertisement that turned a South Korean subway into a supermarket. The execucution
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My Public Apology to Chris Anderson

This is a formal and public apology to Chris Anderson. Chris has a sense of humour, and I got caught out. Chris is one of the main drivers behind TED, and he’s also a co-author of The Email Charter. A week or
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Unimaginable Clarity

It is often the case that highly sophisticated knowledge exists long before it’s significance in a broader context begins to resonate and be acted upon.  There lies enormous brilliance hidden in cross fertilizing knowledge; a conscious effort to rethink our
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Organic Strategies Drive Thicker Value

Organic food is the fastest growing sector in the food marketplace, growing at a rate of 17-20% per year versus 2-3% for conventional foods.  The demand for authentic food has been on the rise for many years primarily driven by
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What’s the difference between ‘success’ and ‘not failing’?

Economic Powerhousing (the process a nation deliberately commits itself to in order to be a global economic force to be reckoned with) is stronger than it has ever been. There are a host of nation states that braces the economic
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What's the difference between 'success' and 'not failing'?

Economic Powerhousing (the process a nation deliberately commits itself to in order to be a global economic force to be reckoned with) is stronger than it has ever been. There are a host of nation states that braces the economic

Kaiser Chiefs new album takes a step up in social business

UK Indie Rock band, The Kaiser Chiefs, have taken a step up in the social business world with their latest album, The Future is Medieval. They’ve made twenty tracks available to their fans. You listen to the tracks and select

Kaiser Chiefs new album takes a step up in social business

UK Indie Rock band, The Kaiser Chiefs, have taken a step up in the social business world with their latest album, The Future is Medieval. They’ve made twenty tracks available to their fans. You listen to the tracks and select
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Talent Assessment – is this really the best we can do?

Every now and then, as we do, I ask Google to fetch me some interesting stuff to look at and ponder. Last week, the topic on my mind was, Talent Assessment? Was anyone doing anything interesting with it? The short
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Rethinking Capitalism – paring profits with purpose

Michael Porter, the Harvard Business School strategy guru says that strategies of the future will be led by companies that serve communities and understand the deep underlying needs of the communities that buy their products. Coined Creating Shared Value (CSV)

Seth Godin on the free-gap

In his daily blog entry today, Seth Godin provides an amazingly insightful analysis of what he calls the “free-gap”. Many of us who produce intellectual capital for a living (authors, speakers, consultants, but also musicians, artists and the like) battle

Seth Godin on the free-gap

In his daily blog entry today, Seth Godin provides an amazingly insightful analysis of what he calls the “free-gap”. Many of us who produce intellectual capital for a living (authors, speakers, consultants, but also musicians, artists and the like) battle

Cultivate Communities – Five new scripts for competing in a world turned upside down

Script 3… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

Think Different – Five new scripts for competing in a world turned upside down

Script 1… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

How expensive should Kindle books be?

A simple question today: how expensive should an electronic book be? I don’t mean books written for the e-book format; I am thinking of electronic versions of books originally published in either soft or hardcover. Should the electronic books be

How expensive should Kindle books be?

A simple question today: how expensive should an electronic book be? I don’t mean books written for the e-book format; I am thinking of electronic versions of books originally published in either soft or hardcover. Should the electronic books be
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Here There Be Dragons – HC SVNT DRACONES (#TBD)

HC SVNT DRACONES (hic sunt dracones) translated as Here are dragons, is part of the legend that early sailors would mark their maps with this latin phrase to indicate unexplored or dangerous territory. Roman and Medieval map makers used HIC SVNT

The Future of the Organisation: A Compelling Vision

In their book, The Individualized Corporation[1], Sumantra Ghoshal[2]and ChristopherA. Bartlett[3] (Random House, 2000) (Buy it at Amazon.co.uk or Amazon.com) present an alternative view of what the future of the organisation might be. Their intent is not to provide a detailed

What businesses can learn from the fascinating natural world

Ecosystems have evolved over thousands of years into very efficient and effective systems and network structures. Contrary to popular belief it is not survival of the fittest but rather very complex and collaborative relationships that ensure the growth and survival
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Those Helicopter ‘Pilots’ At OR Tambo Are Masterful

Every time I come through OR Tambo, having checked in and whilst making my way to the security check-in, I stop and watch those guys selling toy helicopters. They’re masterful. The toy is simple. It goes up and it goes
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Those Helicopter 'Pilots' At OR Tambo Are Masterful

Every time I come through OR Tambo, having checked in and whilst making my way to the security check-in, I stop and watch those guys selling toy helicopters. They’re masterful. The toy is simple. It goes up and it goes

Why the world wants (sub Saharan) Africa’s oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these

Why the world wants (sub Saharan) Africa's oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these
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Why the world wants (sub Saharan) Africa’s oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these

Seth Godin on what’s changing now – and the opportunity it presents

Seth Godin’s blog today provides a great insight into what it will take to be successful in the new world of work. It’s well worth reading. And then writing a note to yourself… where do you want to to be?

Disruptive business models – look east

I recently got back from a business trip to Singapore, where I spoke about the TIDES of Change – five disruptive forces changing businesses and industries across the globe at the Sea Asia conference. Two things amazed me while I
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Making Profit with Purpose for a Better Customer Experience

This podcast is expanding on our previous discussion on Customer Experience Driving Profits with Purpose. We need to continue to examine the impact the creating shared value movement offers those of us that are helping shape customer experience transformations.  One
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A David v Goliath lesson from The Cloud (@BantamLive and @ConstantContact)

My colleague, Graeme Codrington, beat me to the punch with his post last week (Incomprehensible business decisions that alienate customers) about Constant Contact and their decision to put Bantam Live on ice for a period of time (a long period of time) while

Incomprehensible business decisions that alienate customers

Every now and again a company does something that is so incomprehensible, so mystifying, that it blows my mind. I have had two such experiences in the last week, and have to tell someone about it – if for no

Incomprehensible business decisions that alienate customers

Every now and again a company does something that is so incomprehensible, so mystifying, that it blows my mind. I have had two such experiences in the last week, and have to tell someone about it – if for no
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The Black Shoe Conundrum

A hectic domestic travel schedule sees me go through the motions when it comes to packing and unpacking. The self-imposed checks have proved reliable and tend to minimize or reduce loss and forgetfulness. Well until that is, until this present
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Personal Mail from CEO of LinkedIn to me

It was all over the new last week. LinkedIn hit 100 million users (the majority of whom sit outside of the US). As part of that milestone achievement, the CEO of LinkedIn (Reid Hoffman) sent a personal(ised) mail to the
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Back to the Future: The Past is Overrated

Yesterday I had lunch with my wife…not an unusual occurrence in and of itself, but indeed a special and significant one, as we do not get many opportunities to engage around the table of life during a work week. As

Sharing our lives – in pictures and videos – there’s an app for that

Today saw the release of another new iPhone app. I wouldn’t normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a

Sharing our lives – in pictures and videos – there's an app for that

Today saw the release of another new iPhone app. I wouldn’t normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a

Sharing our lives – in pictures and videos – there’s an app for that

Today saw the release of another new iPhone app. I wouldn’t normally comment on such a thing, but this one has captured my imagination, and seems to take collaboration / crowdsourcing to a whole new level. It certainly is a
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One Sentence That Will Kill Innovation

A lot is written and said about innovation. Leaders are exhorted to innovate at all costs and there is no shortage of hired help when it comes to the theory, formation and implementation of innovative procedures. But there is an
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Fundamentally Changing the Shape of Education – Khan Academy

Ever since I heard about Sal Khan I’ve been wanting to write about him and his organisation, The Khan Academy. Until recently he was a Hedge Fund Trader, and packed that in to run a non-profit organisation using YouTube to
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Customer Experience Driving Purpose and Profits

While I celebrate that Customer Experience is Gaining Momentum, I believe that the intention and perception of the majority of those participating in this movement remains outdated and needs to be addressed in order to sustain and harness the untapped
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What we can learn about Millennial Kids from Justin Bieber

If you are over 30 and battling to understand the mind set of your pre-teen child, or post-teen employees, then I strongly suggest you check yourself in to your local cinema for a couple of hours and watch ‘Never Say
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What on earth is Social Business?

We have heard of social media? So what on earth is Social Business? Social Media is a media platform that provides people a place to connect with each other using social technology. Social business is the same concept but just
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I must be seeing things: Individually plastic wrapped bananas

I must be missing something, because I could not believe my eyes. In a world that is becoming increasingly concerned about the environment and trying to reduce packaging, waste and the use of plastic in particular, Del Monte and Chiquita
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A day in the life of this ‘human aggregator’

I’m often asked by people how I integrate all the feeds, apps and social media platforms that I do into my world? I don’t think I’m that unique, when I look at others I ‘stalk’ online, but I suppose I
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2025 – Jobs your kids will be doing. Or perhaps not working at all?

If you’ve recently had a baby, you’re probably not thinking about their career? Mind you, as I reflect back on the birth of my two daughters, I think there was some thought and fantasy given to how they’d impact the

The Future of Health Care Customer Experience

Watch this is a powerful illustration of the Decisive Advancement in Customer Experience Methodology via Motivational Design.  Chris Mahoney, Cynergy’s Director of Health Care, helps us visualize the future of physician and patient experience.  Motivational Design is a methodology for
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What to do when rules don’t make sense: Mount from the right!

In the horse world, mounting your steed from the left side is taken as ‘the way to do it’. This conventional wisdom has lead to horses becoming accustomed to being mounted from the left, reinforcing an important conditioning behaviour concerning
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TAG Reader will revolutionise our ability to seamlessly connect real life with the digital world

Most of us will have seen an advert, a TV programme or read an article with a web address which we wanted to visit, but then forgot the web address or just never got around to it because we are
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6 Most Brilliant Leadership Strategies

Last month Geoffrey James provided me with the rare honour of guest posting my 5 Most Dimwitted Leadership Strategies on BNET’s Sales Machine.  Geoffrey is a prolific writer with a highly provocative and cynical nature reflected in his outspoken readers. 

An interview on the Internet of Things

A journalist recently interviewed me on the topic of “the Internet of Things” (IoT). I thought you might be interested in some of the questions and answers. The IoT is definitely going to be one of the biggest trends in
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FaceBook’s fastest growing continent is Africa

MemeBurn is one of my regular ‘watering holes’ for information I find interesting. They featured a post today detailing Africa’s rise on FaceBook (Africa is the fastest growing Facebook continent)   Last year I posted ‘FaceBook’s new Mobile Site’ which
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FaceBook's fastest growing continent is Africa

MemeBurn is one of my regular ‘watering holes’ for information I find interesting. They featured a post today detailing Africa’s rise on FaceBook (Africa is the fastest growing Facebook continent)   Last year I posted ‘FaceBook’s new Mobile Site’ which
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Leading Innovation: Is it not just about a Faster Horse?

“If I had asked my customers what they wanted, they’d have said a faster horse” is something attributed to Henry Ford. It was Ford’s ability to see the unseen that fuelled an entirely new habit of transportation in America. The
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Cross-Fertilizing Ideas in a Fact Based World View

I’m becoming obsessed with cross-fertilizing brilliant ideas.  There are so many clever ideas, concepts, solutions and people in our magnificent world but on their own they seem to yield very little impact.  In order to solve the complex, persistent problems

Benefit from Thought-Provocateuring

We benefit from looking at things differently. Sometimes that requires stepping back and looking not at the “what” or “how” but the “why”. Why do something that way? Do you ever wonder why your company (or a competitor) does things
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A Decisive Advancement in Customer Experience Methodology

I have spent a lot of time over the past few months pondering and incubating the concepts of Motivational Design (MD).  What I love most about MD is that it is a metaphor for its own principles and patterns.   Initially
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Has technology gone too far?

I am all for technology, please don’t get me wrong. I couldn’t live without my mobile phone or my Internet connection. I love the fact that I can watch DVD’s in bed on my laptop and my favourite is being
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It’s difficult to make money legitimately when you’re a pirate at heart

Time posted a fabulous article over the weekend, ‘The Men Who Stole the World‘. A long-ish read (4 pages) by internet reading standards, but well worth the energy and focus required to concentrated on one thing for the amount of
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It's difficult to make money legitimately when you're a pirate at heart

Time posted a fabulous article over the weekend, ‘The Men Who Stole the World‘. A long-ish read (4 pages) by internet reading standards, but well worth the energy and focus required to concentrated on one thing for the amount of

When being creative, failure is always an option

Great companies make creativity and innovation a cornerstone of their culture and strategy. Creativity is driven by people wanting to make a difference. But people are often constrained by culture, regulation and risk controls – barriers to creativity. Customers say
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How social media sold me a seafood platter

Last week we looked into the importance of using clear communication when selling through social media channels. Today I wanted to share an experience that ended very well for me (the buyer) and the seller. I am busy doing some

Adaptive Market Hypothesis

The generally accepted “truth” in the capitalist business world has been that “the market will decide”. The mythical market apparently is always right, always rational, and can always be trusted. The last two years of crash have put a real

Is AI driving the future of the stock market?

The Artificial Intelligence revolution is taking a new turn. Rather than trying to get machines to emulate people, today’s AI researchers are devising a new raft of technologies that are decidedly not modelled on human intelligence. Normally when we think

Making Change Happen, and Making It Stick

Strategy+Business from Booz & Co is one of my favourite newsletters and websites. They recently published an excellent article on how to manage change in turbulent times. Making Change Happen, and Making It Stick Five factors make the greatest difference

What you might have missed over the holidays

While most people were away on holidays, the TomorrowToday team was busy blogging – throughout the Christmas and New Year holidays, we continued to scan the new world of work for news, reviews and signs of change. We can’t help

The Difference: 2000 & 2010

This post was first published on Pete Laburn’s blog in Dec 2010 10 years ago, futurists were saying that ‘In five to ten years 80% percent of of what drives the world will be driven by continuations, 15% of what
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Strategic Intuition – A Brief Summary

This post was first published on Pete Laburn’s blog in Feb 2010 Have you ever wondered how some people come up with their great ideas, and wished you knew how to do the same? William Duggan’s book, ‘Strategic Intuition’ is
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Mobilitate – a great ‘better South Africa’ web 2.0 initiative

@chazzie001 sent me this link to Mobilitate via Twitter over the weekend. It’s a South African initiative aiming to form communities to give feedback to various layers of government in a multitude of categories. Both positive and negative. It’s run
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Mobilitate – a great 'better South Africa' web 2.0 initiative

@chazzie001 sent me this link to Mobilitate via Twitter over the weekend. It’s a South African initiative aiming to form communities to give feedback to various layers of government in a multitude of categories. Both positive and negative. It’s run

Kindle, digital rights management and clippings limits

My business partner, Barrie Bramley recently wrote a report about how digital readers are changing his reading habits. I too started using a Kindle in 2010, and have enjoyed it. Much more than I thought I would. There are frustrations,
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Making Strategic Intuition work for you

I met William Duggan in 2008, and had the pleasure of taking him out to dinner while he was on a lecture tour in South Africa. His book, Strategic Intuition is one of the best books on developing strategy –
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Making Strategic Intuition work for you

I met William Duggan in 2008, and had the pleasure of taking him out to dinner while he was on a lecture tour in South Africa. His book, Strategic Intuition is one of the best books on developing strategy –

Great example of Collaboration: Fujitsu Turns Traditional Approach to Innovation on its Head With New “Open Innovation” Service

Our research and presenations often identify Collaboration as one of the big trends in the New World of Work – collaboration with customers, vendors, suppliers and even employees! I’m a big supporter of Crowdsourcing or Open Innovation as a tool

Seth Godin on How to organize a retreat and a meeting

Seth Godin has some really excellent thoughts on how to change the way we run our businesses. Recently, he wrote about how we could change retreats (away days) and meetings.

Why do firms exist?

This is a question we constantly ask ourselves and our clients at TomorrowToday. The firm is a relatively new model in society and with the growth of multi-national corporations over the past fifty years, the firm has become the business

The M-commerce Challenge – coming to a store near you in 2011

The next few years are going to see mobile commerce becoming more and more important in the retail space. Smartphones are already changing how we shop. Savvy and tech-ed up consumers want a very different interaction with their shops. Keep

Willingness to learn promotes organisational change

Here is an interesting extract (with some random commentary by me) from an address by Dr Goran Carstedt (made in 2002, but still very relevant), a former senior executive at Volvo and IKEA. Organisational learning (OL) is the process of

Can I bring the kids? And other questions top talent are asking

Back in June 2004, Inc magazine ran a short story on new employee benefits – focusing on child-care facilities. It grabbed my attention as it really made the case for non-cash incentives as a critical part of employee attraction, retention

So, we think we know everything

We live in the 21st century. By now, we feel, we should have solved life’s mysteries, understood the functioning of the universe and made sure that the only surprises we face are those created for us by other human beings.
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Which strategy would give you the greatest right to win?

I’ve just read an excellent article in Strategy + Business (S+B) called “the right to win” it raises an number of excellent questions about strategy in the new world of work. Walt Shill the head of consulting at Accenture believes

To be square or to be Foursquare that is the question.

One of the more intriguing social media platforms and new loyalty programme shaping paradigms is Foursquare. The concept is simple: Download the Foursquare app to any smart phone and “check in” to let friends know where you are. By combining

If you’re not failing, you’re not trying hard enough

In an environment that worships innovation, too few companies have the guts to really do what it takes to generate new ideas. Unless a company is pushing the boundaries back, it won’t be innovating. To push boundaries, requires experimentation, and

50 Facts That Should Change the World

The book by this name, by Jessica Williams was published in 2004 (Sep) – you should not be able to read these facts and stay the same. How you choose to respond is up to you – but you can

The future for profitability and success

Business world is facing the dawning of a new alliance age / revolution that will bring about a new business model more symbiotic and substantially different from the business model of today. The competitive and changing economic landscape demands a

Relearn to Relate

This article was first published by Graeme Codrington in 2004, and has now been updated to reflect the post-recession realities of our new world of work. The world is changing. We all know that. But what is it changing to?

Surprise! Creating experiences for your customers

For many years now, we’ve been telling our clients that one of the keys to connecting with younger customers (Generations X and Y) is to add an experience to your offering. No longer are the traditional “Ps” of marketing (product,

Crowdsourcing pays dividends and builds customer partnerships

Every business has customers who are convinced they can design a new product that is better than the product they are being sold. So the question is why not let them? Crowdsourcing is an innovative research methodology that allows customers
Boxing Executives

Nine key workforce trends for the next decade

How the next few years will shape the future of the workplace in unprecedented and astounding ways. I was recently asked to contribute to a discussion about the most important forces that will shape the next decade of work. I

Marketing and product development for Boomers

Appliance makers GE and Whirlpool have been quick to recognised to economic power of the silver tsunami (or baby boomers over the age of 50!) and are making great strides in product development. The Wall Street Journal in it’s article

The biggest technology revolution of the next five years

The most significant technology that will emerge in the next five years is… ? I wonder what you think it will be. There are many contenders: advanced alternative energy creation and uses, genetics, personalised medication, nanotechnology, even space travel with

Free stuff you have to pay for: Rupert Murdoch’s (mis)adventures in new media

It is plain to see that certain industries are being hard hit by the rise of digital media. The music industry is pretty much clueless as to how to respond – so much so, that Apple (through it’s iTunes store)

Forces shaping the future of meetings

I have started writing a column for the MPI (Meetings Professional International) One+ magazine. I’ll be writing monthly on the issue of the future of meetings. The column itself will be set up in October, but for now you can

A solution to the pension crisis – force people to save

Dan Ariely is a behavioural economist, specifically focused on why people make irrational decisions (and the implications thereof). His work is always thought provoking and very practical (and of the type where you say, “doh, why didn’t I think of

Blockbuster Bankrupt! Not a surprise, but still a shock

The news came as a shock today: Blockbuster videos filed for bankruptcy protection in the USA today. I say it’s a shock – not because it’s a surprise, but because it is another deeply disturbing sign that the world of

Do conferences have to be so dreadfully dull?

Conferences seem to have taken a backward step during the economic downturn. Boring presenters, out-dated content, cheaper venues and food, and old-fashioned technology are all contributing to dreadful experiences for delegates. Dr Graeme Codrington spends a lot of his time

The world of tomorrow, today

In this warp-speed world it is no longer enough to learn from experience – you have to learn from the future! We live in a world where constant change is both a cliche and an understatement. Change, change, change. You’ve

IBM’s annual “Five in Five” list

Every year since 2006, IBM has released a “five in five” list. It’s their top five innovations they expect to see impacting the world in the next five years, according to a poll of their customers and staff. They are