5 Lessons learned, the day I was saved by the cloud

The unthinkable happened. While doing my final preparation, the afternoon before I had to deliver a full day of facilitation for the board of an international shipping company, my hard drive crashed and my computer died. It was the second
omnichannel

Who wants to be part of my omni-channel customer experience?

I have mentioned Richard Stacey before – he was one of the people who speaks the most sense in the world about social media. He can verge on being grumpy about it, but he never fails to accurately and precisely
Narrative Clip

Life-Logging – A top ten emerging technology for 2015

Steve Mann graduated from MIT in 1994 and began wearing a wireless camera that recorded images of the world, from his Point of View (POV) and displayed them online. The now professor at Toronto University has been campaigning for wearable

A hidden secret of the Ice Bucket Challenge success – and the future of communication

The Ice Bucket challenge for ALS is probably the most successful meme created thus far for social media. Of course, social media experts are now trying to reverse engineer it to discover the secrets to successfully created a viral campaign

I have seen the future – and it only costs $35

A few weeks ago I was doing a workshop with a telecoms company. We were looking at some of their thoughts around global expansion, especially into developing markets and across Africa. Then they showed me something that is going to