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Insights on Beer, Vinegar and Customer Experience

I have come to believe that we are all spinning our wheels in our efforts to change until we learn to understand and embrace our irrationality.  I watched anotherDan Ariely talk this weekend and he shared an analogy that really helps illustrate

The 10 Most Important Work Skills in 2020

Last week I was sent a link to an interesting infographic on the ten most important work skills in 2020. It is a graphic respresentation of research done by the University of Phoenix and the Institute for the Future (see
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Career Conversations

The world of work provides us with many choices. We can choose our employer and the duration that we want to work for that employer. We can choose to join the entrepreneurial trend and be our own boss. As flexible
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Are your companies’ mentoring efforts adding enough value?

A cornerstone of almost all business strategies is the need to get more out of people. It’s because of this that mentoring remains a key component of many development programmes. Especially in South Africa at this time there is a

Three ways to deal with failure, by Seth Godin

Seth Godin is one of my favourite authors and business thinkers. I find his daily blog inspirational and insightful. Here’s one from a while ago that has really stuck with me. I think Seth is spot on with this insight,
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Mentoring and Development – The Enneagram as a development tool

We have been using the Enneagram as an assessment instrument in a Top Talent development programme for a large corporation.  We have been wowed by the insights this tool has given us into the development needs of the 200 participants,

Surfing the TIDES of Change – part 1

An introduction to a three part series looking at harnessing the power of the TIDES of change.  The video considers the parallels with surfing and how we can use the surfing analogy and metaphor to “Surf the TIDES of Change”.

The Year of the Employee: Forbes’ predictions for 2014 talent, leadership and HR tech

Ian Turner, one of Duke CE’s top MD’s and leadership development programme experts gets credit for finding this interesting article and sending it on to me. There are some fascinating thoughts in Deloittes’ predictions for 2014, published in Forbes, as

What teachers really want to tell parents

As southern hemisphere schools start up a new academic year, and teachers and pupils head back to school, the single biggest complaint I hear repeatedly when speaking to teachers has to do with parents. Over the past decade or so,

Booz & Co’s Strategy+Business Best Business Blogs of 2013

The editor of Booz & Co’s Strategic+Business magazine and blog site selected his favourite business blogs of 2013. I like this list a lot – there’s some really valuable articles here. It’s an eclectic list, but well worth taking some

Five New Year’s Resolutions Every Leader Should Make (HBR Blog)

As we head into a new year, an article on the Harvard Business Review blog network caught my eye. It went beyond those pithy list type emails and Facebook status updates you get at this time of year, with some
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Two important questions every leader should be asking.

Over the past month I have been writing a series on how to be a great leader – how to become an adaptive leader. In today’s context there is an urgent need to rethink the approach and practice of leadership.
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So you want to become a great leader?

Transforming a good leader into a great leader means becoming an adaptive leader. In facing the future, it is the major leadership challenge that you and your organisation will encounter. Good leaders are hard to come by. Growing good leaders
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How Does The Enneagram Help With Understanding Others

Once you have had time to ponder over the accuracy of the Enneagram through using it for self-observation, you can begin to use the Enneagram to observe other people. Not like a voyeur might, but rather as a mechanism through
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The Enneagram: A Tool To Understand Diversity

If you have never come across this business tool before, you might be asking what exactly the Enneagram is. Most simplistically the Enneagram is a 9-point system, which can be used to analyse the spectrum of personality types that could
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How Does The Enneagram Help With Self-Observation?

Earlier this week I posted a blog about self-observation. Click here if you would like to read that first. The blog briefly explains what self-observation is and why we would want to use this skill to improve our business productivity.
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Creating a Living Legacy

Franklin D Roosevelt, the 32nd President of the United States of America wrote; “The test of our progress is not whether we add more to the abundance of those who have much; it is whether we provide enough for those
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The Enneagram, A Tool For Self- Observation

The French philosopher, Marcel Proust, said that the true journey of discovery does not consist of searching for new landscapes, but in having new eyes I loved that quote and agree with him. We have all heard that saying when

Book review: The Exceptional Speaker

Public speaking is a vital skill for anyone anywhere to master. I do it professionally – and it’s a privilege to do so. But I do realise how daunting and difficult public speaking can be, and I do what I
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Why Once-Off Training Is Not Sustainable

The hardest part about my job is that clients want me to perform miracles. Whilst I aim to please, sometimes it is just not possible to do in one day what they want. What most clients want is for me
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Women @ Work

It is the first work day of September, which means it is officially the end of ‘Woman’s Month’. However, I hope this does not mean that questions around how we can best maximise the benefits that the women inside our
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On leadership: Your next 10 moves, think carefully!

What is your ‘next move’ as a leader? Well, of course that would depend exactly on what it is we are talking about, but here would be a variety of topics – and some suggestions as to your ‘next move’.

Why graduates remain unemployed (and what to do about it)

Yesterday, I presented our team’s most requested presentation, “The TIDES of Change” to a group of top business leaders in Sandton. During the Q&A, someone asked a simple but profound question: “What makes you most nervous?” When thinking of the
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The Future is leaving: how not to get left behind

By 2014, the percentage of companies that generate at least 30% of global revenue from emerging markets will increase by 82%.  The key to that statement is, ‘from emerging markets’. The global economic epicentre is shifting and the future looks
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The Most Profound Tool For Growing Your Human Capital

Most businesses, organizations and institutions today recognize that necessity and benefit of harnessing their human capital. Due to the fact that the world has changed so much and because we are in a constant state of change, managers have to

Things People Can Still Do Better Than Computers

Over the last hundred years, we’ve learnt the hard way that modern technologies both improve our world and destroy our jobs. Today it is computers (in the form of smart devices), the internet and social media that are both revolutionising

Video: Technology replacing professionals in 10 years

If you had told a farmer a century ago that he would not need labourers, and would be able to harvest and manage his farm using machines he would have laughed at you. If you had told factory bosses the
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What The Trophy Kids Need Most From Their Place Of Work

Last month I wrote an article entitled ‘The Trophy Kids Have Arrived For Work’, which talked about some of the characteristics of Generation Y in the workplace. In that article I also gave some tips on how employers could manage
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Three Reasons Why You Should Mentor Someone In Your Organisation

Mentorship is not a new concept. The word Mentor comes from the Ancient Greek writer Homer’s epic story called The Odyssey. The story is of a hero, called Odysseus, who takes ten years to return home from the Trojan War.

Your career in a new world of work

We know that the world of work is changing faster now than at any other time. Some have called it a VUCA world: volatile, uncertain, complex and ambiguous. Big industries and large companies are being hard hit with this turbulent
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Reasons Why Good Presentation Skills Are A Business Differentiator

Never before in social history has it been more important to learn how to package information in such a way that it is palatable for your audience to hear; and easy to remember, in other words, learn how to present

Where to find success now

Seth Godin is one of our favourite thinkers and writers. We share many of his worldviews, especially that we are living in a period of transition from the end of the industrial age to the emergence of a connection economy.
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What Horses Can Teach You About Relationships?

Being good Friday, I wanted to write about Easter. I pondered over how Easter fitted into the world of work and what analogies, parallels or connotations I could draw so as so make this Blog didactic. So I Googled things
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Leadership Self-Awareness

I have yet to meet a leader that can effectively solve problems or conflict by way of assertion. In fact, assertion as a means to resolution is highly toxic to your organizational culture.  Assertion is like holding a beach ball

The Best Way to Develop Leaders Yet!

“I have done all the tests,” he said to me, “and the Enneagram is by far the best I have ever done. It really has made a difference in my life. Would you please come and do it for my