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Don’t write the U.S. off just yet – How the TIDES of Change model can help assess the future of the world’s largest economy

“Many business leaders will realise, soon, that they are underinvesting in North America” says Joel Kurtzman a leading figure in the U.S. on the future of business. Joel founded the Booz & Co magazine Strategy+Business and is also a senior
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Digital Natives – The back-story

The development of Digital Natives as a concept can trace its roots through the history of computers. Through the 70’s and 80’s computers went from being the size of your house to something you could have in a room in

What constitutes middle class, a growing global disruption

Today Graeme Codrington and I are part of the London Business School team working with the leadership of a petroleum company from the Middle East. The course is being held in London and we were talking to them about disruptive forces.

The Business of Holidays

Summer is just about over and many of us have enjoyed a break, whether it was a ‘staycation’ or ‘vacation’. I spent 10 days on the southwest coast of Cyprus where the weather was flawless and thankfully, not a lot

A leader’s most important job

Discovery leaders explore new ways. New business and markets are created because someone found a better way to do something. Discovery is an adventure. Imagination, design and creativity are the lexicons of discovery. It is fleet of foot, nimble and

On Leadership: The real innovation needed.

Innovation has been a business ‘buzz’ word for some time now and has, in and of itself, become ‘big business’. Everyone wants to be innovative; everyone wants to be associated with the perceived benefits of innovation; everyone knows that they

A hidden secret of the Ice Bucket Challenge success – and the future of communication

The Ice Bucket challenge for ALS is probably the most successful meme created thus far for social media. Of course, social media experts are now trying to reverse engineer it to discover the secrets to successfully created a viral campaign
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Leading in a Changing World

Much of the work we do as TomorrowToday revolves around this particular theme: leading in a changing world. We help leaders both understand and respond to an exponentially changing world. Leadership is always context specific and this is why leaders
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Insights on Beer, Vinegar and Customer Experience

I have come to believe that we are all spinning our wheels in our efforts to change until we learn to understand and embrace our irrationality.  I watched anotherDan Ariely talk this weekend and he shared an analogy that really helps illustrate
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The smart move is not to ignore China

I have the privilege to do repeated work in China. Frequent and regular trips have grown a respect, awe and amazement at what I see and encounter. My ‘Chinese experience’ and continuous education has fueled a deeper curiosity and appreciation
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The Mindfulness Circle

Conceptually understanding the Cycle of Self is key to maximizing our potential.  It explains our “why”. Why we believe what we believe, why we think what we think, and why we do what we do.  We can leverage Simon Sinek’s Golden Circle to help

More quests needed – Celebrating 45 years since the moon Landing

Exactly 45 years ago today, Neil Armstrong walked on the moon achieving one of humankind’s greatest quests. With his words “One small leap for man, one giant leap for mankind” Armstrong captured the essence of a quest – endeavours taken by an
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The Self Cycle

I like taking notice of the patterns of my thoughts.  It’s not coincidence that my thoughts draw me towards experiences that reflect my thoughts.  Which also means that what I think about , both consciously and subconsciously, shape my experiences.
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Peugeot unveils a new car that runs on air.

We are living during a era of great technological innovation. At TomorrowToday we love technology that has the ability to disrupt not only products but entire industries, even countries. Peugeot Citroën  appears to be doing just that . The car manufacturer has

[Video]: Keith Coats on leadership adaptability and resilience

Here is a recording from a presentation our resident leadership expert, Keith Coats, did on adaptive leadership, resilience and leadership development. It’s just an excerpt, so for the full context, we recommend reading details of The Connection Economy and Adaptive
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The Future of theft…okay bye bye now.

According to the website Stolen Bike Statistics over 500,000 bikes were stolen in the UK over the past five years. This figure is also understated. According to John Moss who compiled these stat  “It is largely accepted that only 1

Sharing Your Secrets: What Elon Musk’s latest move at Tesla means for you

I’ll admit it: I have a huge man-crush on Elon Musk. I like everything this guy does. From his passion for space exploration and madcap vision of a one way trip to Mars, to his recent announcements about building both

Smaller difference and different reasons for buying

One of TomorrowToday’s best associates is Markus Kramer. Until recently, Markus was Global Head of Branding at Aston Martin and before that worked for other luxury brands, including Harley Davidson. He is a true world expert on luxury brands, and

Banks, small businesses and paying for what you don’t use

Earlier this week, I received a message from our business bankers in South Africa, informing me that they would be charging us for all credit facilities that we were not using. This baffled me. Then it irritated me. So, I

Consiglieres, astronauts and rocket science!

Consiglieres, astronauts and rocket science! Imagine a scenario where you are purchasing a house. It’s in a great neighbourhood with superb schools, with all the entertainment and service amenities close to hand. As you can imagine it’s in much demand

The greatest challenge facing the future of business, requires your attention now.

Peter Menzel, is an award winning photographer, takes photographs of people posing next to their possessions taken out of their home and piled high on the pavements. The pictures paint a vividly clear picture – we live in a Material World,

What’s Your First Impression?

Its an old adage: You only get one chance to make a first impression. In the 21st century world, where your company’s reputation is fragile and customers fickle, you need to do everything you can do to create the best
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Boomer purchases and Gen Y coolness – Get Boomers to spend by impressing their kids

I was recently in a conversation with a dealer principle in a motor dealership.  He recounted how many of his sales people have a two stage process to the purchase of a car by a Baby Boomer. The Boomer comes
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Leadership: The Glory of Getting Stuck

Momentum is important. It is important in sport, it is important in life. We are always encouraged to keep moving and ‘moving forward’ is the marketing tagline for one of Africa’s most prominent banks. Making progress, constant motion, pushing on…the
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Succession Planning: 5 lessons from a fallen giant

Something had to stop Manchester United from continuing their dominant ways and it came from what many thought would be the most likely direction: when it came time to change the leader (manager). We all knew that Sir Alex Ferguson
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Are your companies’ mentoring efforts adding enough value?

A cornerstone of almost all business strategies is the need to get more out of people. It’s because of this that mentoring remains a key component of many development programmes. Especially in South Africa at this time there is a

Africa's new number one economy

Six of the world’s top ten fastest growing economies over the past decade are in sub Saharan Africa. The country of my birth and my heart, South Africa, is not one of them. This is a travesty, and a direct

Africa’s new number one economy

Six of the world’s top ten fastest growing economies over the past decade are in sub Saharan Africa. The country of my birth and my heart, South Africa, is not one of them. This is a travesty, and a direct
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The Leader’s Narrative – Utilising Common Denominators

Working at a major global University I often encourage MBA and undergraduate students come to visit me in my office. I purposely seat them so they face 4 large movie posters and more often than not I can see the

Partnership Working – What Habits Really Work?

It really does take two to tango! Strawberries and Cream, Lennon and McCartney, Laurel and Hardy, Batman and Robin, Gin and Tonic, Bonnie and Clyde (okay, that one didn’t end so well!) are cited as great partnerships that complement each

It really IS about your people – now, more than ever!

People are your most important asset! You know this, because your company’s annual statements include this sentence every year. But do companies really believe this? They’d better. Most of the efficiencies your company is hoping to achieve in the next

Graeme Codrington, Richard Brandson, Keith Coats & Jo Malone talk on Stimulating Business Growth (Video)

A short video (2.33min) of interviews with internationally recognized business professionals, including Richard Brandson, Graeme Codrington, Jo Malone and Keith Coats who share their advice and insights. This video was put together by http://www.yourbusinesschannel.com , a great source for online business TV.

The biggest problem in business right now? I.T.!

Over the past few weeks, in a number of workshops and interactions with clients I have become increasingly bold in my pronouncements about IT. Most companies’ information technology departments are now holding their companies back. They are protecting outdated systems

Designing a SMART Customer Experience

The digital world has disrupted our marketing worlds and changed the way business communicates with its customer. Social media has opened the door to two-way conversations, data gives us a better understanding of our market and mobile makes our message

The art of asking the questions and seeing the weak signals

As information thunders through the digital economy, it’s easy to miss valuable “weak signals” often hidden amid the noise, says Martin Harrysson, Estelle Métayer, and Hugo Sarrazin of the consulting group McKinsey & Co. These “snippets” of data they say

Trust Me, I’m an Expert!

Trust Me, I’m an Expert! I recently had the opportunity to speak to MBA students many of whom were aiming for a career in the world of consulting and professional services. A significant number stated they would like embrace a
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Leadership: Five things you need to do?

Writing in USA Today journalists, Alistair Barr and Scott Martin, suggest five things that Microsoft’s new CEO, Satya Nadella, needs to do. This advice includes, embrace the cloud; free its software from Windows; fix mobile; woo developers and focus. It

The madness of ‘EMEA’

I am sitting at a conference waiting for my turn to speak. Right now, there is a financial review of the year – by a fairly engaging CFO, as it happens. But one set of charts has reiterated something I

Surfing the TIDES of Change – part 1

An introduction to a three part series looking at harnessing the power of the TIDES of change.  The video considers the parallels with surfing and how we can use the surfing analogy and metaphor to “Surf the TIDES of Change”.

3D printing rapidly approaching tipping point

We’ve been watching and tracking the implications of 3D printers and a disruptive force and innovation for over five years now. We’ve observed many exciting developments from the work of Behrokh Khoshnevis, a professor of Industrial & Systems Engineering at the

[Video] Keith presenting TIDES of Change

We live in turbulent times – that much is obvious.  We are living at a moment in history when all the forces of change are combining to produce an era-changing period.  The political, corporate, social and personal rules for success

The $27,500 rifle that never misses

TrackingPoint makes s $27,500 smart rifle that doesn’t miss it’s target even at a 1000 yards. The Texas based business is backed by $35 million in funding from founder John McHale, his buddies and Austin Ventures. The rifle’s smart system is

New Year, New Start

New Year New Start… I won’t start with a ‘Happy New Year’ salutation as a recent online forum suggested January 11th is the last ‘official day’ to use that greeting – glad to hear that it was done online rather

No fracking please we are British

The heat surrounding the debate, protesting and exploration for Shale Gas in the UK is on the rise. On the 10th January last year, I posted a blog predicted that shale gas would revolutionise the world and that the UK

American industries that will boom and those that are doomed in the next decade

Business Insider recently ran an article looking at Labor Bureau statistics and predicting which industries will experience significant decline in the next decade, and another article suggesting which industries will boom. While I don’t agree with their whole list, it

Booz & Co’s Strategy+Business Best Business Blogs of 2013

The editor of Booz & Co’s Strategic+Business magazine and blog site selected his favourite business blogs of 2013. I like this list a lot – there’s some really valuable articles here. It’s an eclectic list, but well worth taking some

The Ideas that Shaped Management in 2013

As we get the new year rolling, my eye caught an HBR article that reviewed some of the fresh management thinking from 2013 that really made an impact around the world (and in the Harvard Business Revie, of course). There
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Seven ‘Leadership’ Lessons from Santa

Let’s face it, the fat guy in the red suit is one impressive leader. He never misses a beat, has expectations to meet that would cause even Zuma to step-down and he gets reindeer to fly. Which reminds me: do

‘Tell them what they want to know not just what you want to tell them’

This is an familiar quote to anyone well versed in designing learning and development interventions for executive audiences from any sector in the private or public domain. It relates to ensuring that the designers listen to the client issues before

Today’sTransformers: Hointer & Nadia Shouraboura

“We write code, play with robots, experiment with tensioned tubes and cables and drink lots of Red Bull,” says Nadia Shouraboura CEO of new start up Hointer a retail store that combines technology and with traditional shopping. It’s the ultimate in high-tech,

Video: Graeme Codrington on Tomorrow’s Technologies Today

Earlier this year, our international director, Graeme Codrington, spoke at an event called AgriVision, which focused attention on how we will feed the growing world’s population over the next few decades. Following Michael Porter on stage, Graeme’s presentation looked at

Video: Graeme Codrington on Tomorrow's Technologies Today

Earlier this year, our international director, Graeme Codrington, spoke at an event called AgriVision, which focused attention on how we will feed the growing world’s population over the next few decades. Following Michael Porter on stage, Graeme’s presentation looked at

“Minority Report” type marketing misses the point of the Connection Economy

Scanning cameras lock onto John Anderton’s face as he walks through a shopping mall. Using facial recognition technology advertisers clock his presence and begin an invasive barrage of “personalised” advertisements designed to entice, cajole and convince him to purchase the must have

Seven steps to creating a Vibrant, Unreal, Crazy and Awesome world

The acronym VUCA comes from military vocabulary and stands for volatile, uncertain, complex and ambiguous situation. Originating in the late 1990’s the term has infiltrated corporate and government organisations used primarily to generate emerging ideas and solutions in strategic planning.

Businesses that are building sustainable competitive advantage by doing good for society (Case Study)

In an earlier blog I spoke about the “perversions of the proper workings of capitalism”. In my mind Capitalism is inherently good. The Capitalist seeks to find and address a need. They innovate, take risks and work out how to

Five reasons why addressing the “perversions of capitalism” will give you a competitive advantage

“The present state of affairs is really a perversion of the proper working of capitalism. It is all wrong to have millionaires before you have ceased to have slums…If we do not find some way of correcting that perversion of

The growing power of protest

On the 28th August 1963 civil rights campaigner, Martin Luther King, led thousands of people on a march to America’s capital, Washington DC. There he gave a speech that inspired and paved the way for equal rights and changed the

Video: Summary of TIDES of Change – and implications of disruptions

Over the past few months I have been collecting video footage of the presentations I have done of our team’s “TIDES of Change” presentation. Based on the research our Strategic Insights team has done over the past few years, we

Where Senior Leaders Should Focus Their Attention

As a team, we are often privileged to be asked to sit through senior leadership meetings at our clients. Right up to Board level, these peepholes into our clients’ workings provide valuable insights into the operations of our clients, but

Experiments for a new world of work

If you follow anything at all about our work at TomorrowToday, you’ll know we’re passionate about understanding the changing world of work. We are also always on the lookout for people and organisations who are attempting to make adjustments today

The ART versus the SCIENCE of business.

Earlier this year I was privileged to hear Seth Godin speak in London. The talk was part of his new book promotional tour The Icarus Deception. In the book and during the talk Seth asked the question  “how high are you prepared

7 Terrible Management Fads That Just Won’t Die – from Inc.com

A few months ago, I read the Inc.com blog post on “7 Terrible Management Fads That Just Won’t Die”. I have spent some time thinking about it, and wanting to engage with it. It’s a provocative read, and challenges some
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7 Stats that change everything: What to be thinking about as a Leader.

Benjamin Disraeli once said, “There are three types of lies – lies, damn lies, and statistics”. Of course we know that statistics can be used to support multiple sides of an argument and as Mark Twain once observed, “Facts are
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On leadership: Your next 10 moves, think carefully!

What is your ‘next move’ as a leader? Well, of course that would depend exactly on what it is we are talking about, but here would be a variety of topics – and some suggestions as to your ‘next move’.

Dear CEO, You have to be in it to win it (I’m talking social media, you dinosaur)

You’ll lose 100% of the shots you don’t take. You’ll find this pithy advice in almost every motivational book. But being a cliche doesn’t mean it isn’t true. You have to be in it to win it. In the business
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Generation Y – Driving the need for Mobile Maturity

In a recent study by PricewaterhouseCoopers (PwC), titled “PwC’s NextGen: A Global Generational Study”, they highlighted a number of learnings that organisations can take from the study. Among a number of useful and interesting insights, one of the key learnin gs was

Bitcoin has the power to disrupt the most powerful institutions

“It is clear that policymakers and those who advise them do not have a satisfactory conceptual framework for dealing with [this] disruptive impact” says Alec Ross the former senior adviser on innovation to Secretary of State Hillary Clinton and; Jonathan Luff a
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Will you still have a job in 2025? The alarming rate at which jobs are being disrupted

A recent MIT Technology Review reveals an alarming trend. Since the early 2000’s and increasingly since the financial crisis of 2008, the levels of employment have decreased even though productivity has increased over the same period. Erik Brynjolfsson And Andrew
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Learning is changing – and businesses will need to change too

There is a pattern to the disruption of industries – change happens slowly, with a few early-adopters taking a technology and innovating, but not always in the optimum way.  Then it happens quickly – and a whole industry can come

Is Google the perfect example of a future focus business?

Google is winning and you don’t have to search very far to find out why, says Fast Company writer Frahad Manjoo. In a world of the tech giants – battling against the likes of Facebook, Amazon and Apple – Google

What is a Disruptive Force?

A disruptive forces is not a force that results in incremental changes, improving products or services one step at a time. Rather disruptive forces result in a breakthrough or a step change that transforms society forever.  Sometimes the disruption is
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War: The Ultimate Disruptive Force

Unless you have been locked in a cupboard it has been very hard to not be aware that the 69th anniversary of the Normandy Invasion of German occupied France on 6th June 1944 has recently passed us. Next year will probably

Book review: Makers, The New Industrial Revolution by Chris Anderson

A few years ago, then editor of Wired magazine, Chris Anderson built a small plane out of Lego parts with his kids. After realizing that even children’s toys now come packed with advanced sensors and controls, Chris decided to start

Shifting from Social Media Connections to a Connection Economy

Social media exploded a few years ago and developed a desire amoung businesses worldwide to engage with the digital world through social media. Companies started Facebook pages, Twitter Profiles and every kind of social media profile they could think of.
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Is it evil to avoid tax?

Google famously has the slogan “don’t be evil”. They are however embroiled in a worldwide issue – is tax avoidance evil? Not only have Google been dragged into the fray,  but Apple, Amazon, Facebook, Microsoft, Starbucks and even famous individuals

Adaptive Leadership versus Authoritative Expertise

Leadership always occurs within a context. The type of leadership required – the leader that will be most successful – is that which best reflects the context within which it operates. If the world around us – including the global
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Building innovative companies using the powerful disruptive force of the Connected Generation (Part 1)

Competitive dynamics are shifting and the rules for success and failure are being rewritten across almost every industry and every business function. Exciting new innovative business models are emerging every day and you don’t have to be a fresh upstart

Bringing soul back to the music industry

The last time the global music industry showed growth was 1999, when Britney Spears released Hit Me Baby One More Time and the likes of Manic Street Preachers and Belle & Sebastian won Brit awards. That year revenues peaked at $28.6bn;

Where to find success now

Seth Godin is one of our favourite thinkers and writers. We share many of his worldviews, especially that we are living in a period of transition from the end of the industrial age to the emergence of a connection economy.

Where to find success now

Seth Godin is one of our favourite thinkers and writers. We share many of his worldviews, especially that we are living in a period of transition from the end of the industrial age to the emergence of a connection economy.

Africa: the last frontier of growth and development

As the BRICS summit is currently underway in Durban, where the leading emerging market players of Brazil, Russia, India, China and South Africa (representing sub-Saharan Africa) discuss their strategic agenda for the next five years, it might be a good

I want you in my office. Now. What’s really going on at Yahoo?

The biggest tech news so far this year has been an announcement by Yahoo that they want “all hands on deck” and that all work-from-home is being cancelled as from June. Irked Yahoo employees have leaked the memo that was

A round up of predictions of future forces shaping our world

There are two types of future predictions: one looks to try and predict specific events and technologies, the other attempts to look beyond specifics at the causes of change and the forces that will shape the future. In a sense,
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A round up of predictions of future forces shaping our world

There are two types of future predictions: one looks to try and predict specific events and technologies, the other attempts to look beyond specifics at the causes of change and the forces that will shape the future. In a sense,

The power behind disruptive business models

It’s not technologies that disrupt, rather it is the business model that the technology enables that creates the disruptive impact. Digital music had been around as a technology before Steve Jobs and Apple leveraged it to create a new business model that completely disrupted
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No more ‘Top Gear’? But how else could the driverless car impact you?

Self-driving cars?  Seems like a million miles off, right?  Like flying cars (which already exist, by the way). When Sebastian Thrun was 18, he lost his best friend in a car accident.  Since then, he has set himself the goal

The Future of Energy and what the Shale Gas revolution means for you

Our team at TomorrowToday Strategic Insights have been watching the developments in the shale gas revolution for a number of years and our earlier predictions of the massive disruptions this energy technology will deliver are becoming increasingly visible. We recently

Video: Principles of the digital age

I was asked by a US based client to record a few videos for them to get their team thinking about change and success in the digital age we are entering. I thought I’d share one or two of these

Weak signals becoming strong: Reshoring, shale gas and jobs in America

For a while now, our team has been tracking the shale gas issue. We flagged it a few years ago as a weak signal for massive disruptive change. It’s no longer weak: in our minds it is the single biggest

Weak signals becoming strong: Reshoring, shale gas and jobs in America

For a while now, our team has been tracking the shale gas issue. We flagged it a few years ago as a weak signal for massive disruptive change. It’s no longer weak: in our minds it is the single biggest

What every business leader can learn from the horsemeat scandal

The food and retail grocery industry is reeling from the horsemeat scandal, which displays a number of consumer trends and sentiments that can be associated with competitive advantage in the Connection Economy.  The most important one is not that there
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Competitive Advantage: What matters most today and how we got here

The Connection Economy – Competitive Advantage:  What matters most today and how we got here By Keith Coats, TomorrowToday International Partner Competitive advantage has always existed and understanding the evolution of what constitutes competitive advantage in today’s context, is important

Witness the death of Blackberry

I don’t know if Blackberry 10 (the Z10 phone with the BB10 operating system) is going to be any good. I hope it is, for the sake of all my friends and clients who’s IT departments force them to use
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Do you think this is the end for the High Street?

We don’t. Yes, another big UK retailer, Republic, bit the dust today.  It’s been an incredibly tough few years for the High Street, with retailers having to negotiate through the challenges of out-of-town retail parks, online competition and the deepest
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Improvising the revolution: Fail to win, like Steve Jobs

The Apple Lisa. The Newton. Macintosh TV. The Apple III. The Powermac G4 Cube. Steve Jobs had a brilliant understanding of how technology trends were developing, yet even he messed up fairly regularly and spectacularly (although he got better with

Improvising the revolution: Fail to win, like Steve Jobs

The Apple Lisa. The Newton. Macintosh TV. The Apple III. The Powermac G4 Cube. Steve Jobs had a brilliant understanding of how technology trends were developing, yet even he messed up fairly regularly and spectacularly (although he got better with

Are you a creator or a perfecter?

Seth Godin gets it spot on (as he normally does) with this insight from his blog last year. The question for you is simple: are you a creator, or are you in the business of perfecting what has been created?
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Are you a creator or a perfecter?

Seth Godin gets it spot on (as he normally does) with this insight from his blog last year. The question for you is simple: are you a creator, or are you in the business of perfecting what has been created?
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Are You Rude?

“Rudeness at work is rampant, and it’s on the rise.”  And apparently 98% of people have reported experiencing rude behavior at work…. 50% said they encountered rudeness at least once a week. In an HBR article this month, The Price of
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Make the most of social media: the difference between an audience and an individual

One of the numerous quotes attributed to Albert Einstein is: “Not everything that can be counted counts, and not everything that counts can be counted.” This is true in business, as it is in other areas of our lives. It

We’ve been suckered! “there is no real difference between work and play – it’s all living” says Richard Branson

Richard Branson recently said “there is no real difference between work and play – it’s all living” How profoundly true this statement is. I spent yesterday speaking at the  excellent Business Leaders Group and the concept of where we work and

Tomorrow’s Retail – using data to help customers (not scare them)

Our UK Strategic Insights team has recently released a report on “Tomorrow’s Retail” – and it’s now available for you to download. It’s filled with fantastic insights – like this one… What if a retailer could anticipate what a customer

Tomorrow's Retail – using data to help customers (not scare them)

Our UK Strategic Insights team has recently released a report on “Tomorrow’s Retail” – and it’s now available for you to download. It’s filled with fantastic insights – like this one… What if a retailer could anticipate what a customer
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Tomorrow’s Retail – using data to help customers (not scare them)

What if a retailer could anticipate what a customer needs before they even realise it themselves? US store Target, famously got into hot water when it used analytics to predict when customers were pregnant in order to benefit from their
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Tomorrow’s Retail – Available Today!

Today we launch our new Tomorrow’s Retail report and we hope you take the chance to download and read it. And please don’t think that if you don’t work in retail, it’s not for you.  One of the things we

Global warming deniers need to face the facts (and the heat)

One of the key trends that my team and I track is the environment. There is no doubt that changes in our physical world, and our responses to them, are huge causes of disruptive change right now. When I do

New ways of working – the revolution is still rumbling along

It was the early 1990s, and a new generation had started entering the world of work at just the time that personal computers were creating opportunities for significant change to the way the workplace functioned. Within just a few years,

Seth Godin: With great power comes great irresponsibility

We are big fans of Seth Godin. Today, Seth posted this short, but hard hitting and spot on analysis on his website. We agree entirely. Organizations tend to view “responsiblity” as doing the safe, proven and traditional tasks, because to

Seth Godin: With great power comes great irresponsibility

Our team recently hosted some of UK clients at one of Seth Godin’s live events in London. We are big fans, and loved the evening. Today, Seth posted this short, but hard hitting and spot on analysis on his website.
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Shale Gas – the greatest disruptive technology facing the world of work

“The shale-gas revolution in America has been as sudden and startling as a supertanker performing a handbrake turn… the International Energy Agency (IEA) predicts that the United States will become the world’s largest oil producer by 2020, outstripping Saudi Arabia

Thirteen trends for successful business leaders in 2013

Here are our top thirteen predictions for 2013: 1.It’s going to get more personal: Social media is no longer a fad, senior leaders have realised that they can not ignore this powerful trend and companies are fast learning how to

Video: Five forces shaping the future of business

This is my book project for 2013: The TIDES of Change. This is a look at the five most important forces that are causing disruptive change in the world right now; and, of course, how we should respond as individuals,

TomorrowToday UK launches new Leadership & Development training Unit

We have exciting news. Off the back of an extremely successful 2012 we are thrilled to announce that our team is being strengthened with the joining of Amanda Wildman. Amanda was previously Head of Talent at the BBC and will

Nine 2012 stories that will change the world in 2013

Yesterday, the Common Dreams blog ran an excellent piece by Sarah van Gelder on nine key trends that started last year and will continue to impact the world this year. Most of these are disruptive forces, and chime well with

Nine 2012 stories that will change the world in 2013

Yesterday, the Common Dreams blog ran an excellent piece by Sarah van Gelder on nine key trends that started last year and will continue to impact the world this year. Most of these are disruptive forces, and chime well with
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Leadership: The Obvious Question

I know that Christmas has come and gone and we are already rushing headlong into 2013 armed with untainted resolutions and expectations. Reality will meet us at some point but before this happens I do want to pose an important

Keys to creativity and successful organisational leadership in 2013

These are probably the two issues that will most affect your company’s value in the year ahead: creativity and leadership. You need to find where your company can grow, can improve and can enhance its value. And you need to

Keys to creativity and successful organisational leadership in 2013

These are probably the two issues that will most affect your company’s value in the year ahead: creativity and leadership. You need to find where your company can grow, can improve and can enhance its value. And you need to
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Three Things Good Leaders Should Be Asking Santa

This is a blog post written by KEITH COATS, International Partner at TomorrowToday on the topic of LEADERSHIP in a changing world Of course only good leaders get to ask Santa for anything, bad leaders’ Christmas stocking is likely to be empty! So what
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A seasonal post (and some thoughts on brand longevity)

There’s a part-myth that Coca-Cola ‘invented’ the modern Santa Claus as we know him today. The truth is that Father Christmas had appeared in a red coat before Coca-Cola’s illustrator Haddon Sundblom painted him, but he had also appeared as

Trends to watch in 2013

It’s that time of year when we take stock of what has happened in the year that has flashed by, and look ahead to the year that’s rushing towards us. What will it be like? Our team has some ideas
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Trends to watch in 2013

It’s that time of year when we take stock of what has happened in the year that has flashed by, and look ahead to the year that’s rushing towards us. What will it be like? Our team has some ideas

Trends to watch in 2013

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TEDx: The Third Wave of the Digital Age

My TEDx talk has finally been uploaded to the TEDx YouTube channel, and is now available to view. I delivered this at TEDx Square Mile in London in October this year. The topic was an introduction to an issue I

TEDx: The Third Wave of the Digital Age

My TEDx talk has finally been uploaded to the TEDx YouTube channel, and is now available to view. I delivered this at TEDx Square Mile in London in October this year. The topic was an introduction to an issue I

Microsoft needs reinvention not improvement – and so do you

This past year saw Microsoft post it’s first ever quarterly loss. This was to do with a $6 billion write down of an investment, and wasn’t really a trading loss. But nevertheless it rang some alarm bells. In the digital

Microsoft needs reinvention not improvement – and so do you

This past year saw Microsoft post it’s first ever quarterly loss. This was to do with a $6 billion write down of an investment, and wasn’t really a trading loss. But nevertheless it rang some alarm bells. In the digital

The Kids Aren’t Playing Around Anymore

For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William Strauss (see this book, for example), and

The Kids Aren't Playing Around Anymore

For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William Strauss (see this book, for example), and
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The Kids Aren’t Playing Around Anymore

For a few years now, our researchers at TomorrowToday have been predicting what Generation Y might do when they grow up. This generation was first dubbed “The Millennials” by Neil Howe and William Strauss (see this book, for example), and

What is your industry’s iceberg?

There are numerous forces changing the shape and face of business today. We call the most important ones the TIDES of Change. TIDES is an acronym standing for Technology, Institutions, Demographics, Environment and Social values. Each forces has numerous, let’s

Lessons from the Titanic for future focused leaders

Have you ever wondered what you would do differently if you were a leader on the historic voyage of the Titanic?  A centaury later we are still gripped by the tragedy, the horrors and even the romance of the loss.

Video: Digital natives of 1989 entering the world of work

One of the biggest causes of disruptive change in the world right now is the combination of a radical increase in computing power and the arrival of the digital natives in the workplace.   This video of Graeme Codrington was

The Third Wave of the Digital Age

Last Saturday, I spoke at a TEDx conference in London.  The talk I initially scripted would have taken longer than half an hour – not quite TED style!  The talk I planned to give would actually have taken about 19
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Leaders…attention! A vital lesson for all leaders from an unlikely source: the military.

“I might take a bullet to my head and so whoever takes my place needs to be better than me. I train and mentor others to be better than I am”. So said the Lt Colonel with whom I happened
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Why I Tweet

Yesterday marked my 10,000th tweet sent (bizarrely it was a tweet commenting on the fact that Penguin have finally joined the digital age and published my books on Kindle – 10,000 tweets, 4 years of asking, but now finally done!).
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The Elevator is Out of Order

I loved Seth Godin’s post this morning, it was the validation I have craved for quite some time.  Ever since I started my own practice I have been asked “what is your elevator pitch?” to which I respond “I don’t really have
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Leadership Self-Awareness

I have yet to meet a leader that can effectively solve problems or conflict by way of assertion. In fact, assertion as a means to resolution is highly toxic to your organizational culture.  Assertion is like holding a beach ball

Video: What we do, and what we’re seeing

A few months ago, one of our clients, a French bank, BNP Paribas had me speak at a series of internal events. To promote these, they did a video of my talking about what I do and the presentation I

Seven big questions and seven big problems business leaders need to address

  Extensive research from TomorrowToday’s Strategic Insights Unit is revealing what makes companies successful in the new world of work. Our latest study illustrates seven big problems, seven big questions and seven big answers to enable leaders to build agile

TEDx talk on the Future of Work: your help requested

Next Saturday, 27 October 2012, I will be speaking at a TEDx event in London: TEDxSquareMile, The Future of Work: Power to Make a Difference. Please would you help me with three things. Firstly, if you can attend or know

BIC pens FOR HER! (How not to market to women)

Bic produces pens. They’re ubiquitous. You’ve probably had many of their cheap plastic offerings lying around, rolling around in drawers or down the side of your sofa. Bic recently launched a new range which they thought would be perfect for

Why Apple introduced maps (before it was ready) and why it’s brilliant for us all

So, the iPhone 5 has been launched along with iOS 6, Apple’s latest operating system for its mobile devices. As always a few users have had hiccups upgrading, and Apple has already released a further update or two to deal

Improving Profit Performance – There are two sides to the coin

There are two-sides to profit. There is profit (or loss) from a product, a service or a new business venture. Then there is the profit (or loss) people get from relationships with business.  This is the more important one because

Dipping my toe, with 50 days to go: Romney’s lost his way

Updated on 24 October 2012 – see below I love to follow politics. In countries around the world it tells us so many different things about the health of a country, the culture of that country and the future of

A Bountiful Summer of Business is Predicted

We’ve had the Summer of Sport and it was fantastic! Team GB excelled in the Olympics. Now, business leaders, prepare for the Summer of Business!  We are facing a period of hyper-growth and hyper-change. A once in a lifetime opportunity
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Strategic Insights: How Kraft delivered performance and profit improvements by offering teams blank cheques

In 1960, during a Mercury space flight, John Glenn used the powdered breakfast drink Tang. Not surprisingly, as the general public became aware of NASA’s endorsement of Tang, sales skyrocketed. In recent years, however, sales – especially globally – had been sluggish.

TomorrowToday TV: Vidcasts on future trends and disruptive change

In addition to our new Internet TV channel, powered by YourBusinessChannel, the TomorrowToday team continues to develop video-based resources. We’re committed to bringing you strategic insights that stimulate thought and conversation. Here are some of our most recent contributions: Dr
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Microsoft has a new logo – how much do you care?

I don’t think I can ever remember a brand or logo relaunch that didn’t feel a little bit like the company in question had way too much time on its hands and should have been doing something better with it
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What next for not-for-profits?

Not-for-Profits rely on trust. In an age when the reputation of the banking sector has been crushed and suspicion of corporates is high, customers are demanding ever-increasing transparency from organizations. Charities and social enterprises need to be above reproach in
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What you can tell about the ‘smell of a place’ by sitting in the reception!

An 8am meeting with the head of learning and development at Zurich Insurance in downtown Johannesburg taught me more about the company than any Google search could have revealed. I say ‘could have’ because I had forgotten to bring my

TomorrowToday – Building fit for the future organisations

People often ask us what TomorrowToday does. One elevator pitch is that we show leaders what they can do today to be more competitive in tomorrow’s changing world. But there is a caveat to this. We are passionate about exploring,

Two different approaches to Africa from the two big world powers

You cannot generalise about Africa. It’s a big place, and you can find anything and everything you’re looking for (and a lot you’re not) there. But themes are emerging, nevertheless. And it seems as if China and America are choosing

The end of the line…

It’s hardly earth shattering news, but a recent piece of research in New Zealand has indicated that as Generation Y are growing up and becoming home owners for the first time, they’re simply not installing home phones. No landlines at

Lessons in disrupting your business: Lego goes gaming

At TomorrowToday we talk a lot about disruptive change, and we spend much of our time helping our clients develop corporate cultures that are able to handle disruptions. There is a negative side to disruptive change, and it’s necessary to

Disruptive Change – How to deal with it for future success [podcast]

Last Friday I was interviewed by Chris Cooper on his Voice America Business radio show. The show is now available in podcast format, for free. It’s an hour long, and a great conversation about how we deal with disruptive change

Disruptive Change – How to deal with it for future success [podcast]

Last Friday I was interviewed by Chris Cooper on his Voice America Business radio show. The show is now available in podcast format, for free. It’s an hour long, and a great conversation about how we deal with disruptive change

Banksters – the most recent crisis explained simply by The Economist

I’m a subscriber to The Economist. This week I am absolutely loving their cover on the banking crisis: “Banksters” is the one word title, with a wonderful image. This week has definitely been a bad one for banks, and Bob

Banksters – the most recent crisis explained simply by The Economist

I’m a subscriber to The Economist. This week I am absolutely loving their cover on the banking crisis: “Banksters” is the one word title, with a wonderful image. This week has definitely been a bad one for banks, and Bob

Management Today: Fortune-telling for business

Management Today, one of the top management publications in the UK, has picked up on some of our ideas about how you can get your teams to work differently and see into the future. Our head of Strategic Insights, Catherine

Management Today: Fortune-telling for business

Management Today, one of the top management publications in the UK, has picked up on some of our ideas about how you can get your teams to work differently and see into the future. Our head of Strategic Insights, Catherine

Fire the Marketing Department | Thought-Provoking ideas

Fire the Marketing Department! Fire the Marketing Department! Fire the Marketing Department! Not because marketing is superfluous, nor because the marketers you employ are inept  (most marketers work hard performing tasks with passion and conviction – you want to keep them).
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Leadership is a Conversation, at Least it Should be!

Traditional corporate communication needs an overhaul.  It needs to become less about corporate tone and messaging and more about dynamic and engaging communications.  More over it needs to be conversational.  I got goose bumps as I read Leadership Is a
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What next for Rewards? Exploring the future of Loyalty Programmes

Is loyalty a thing of the past? Generations X and Y are naturally less loyal, believing in instant gratification. At most, these generations are concept loyal, not brand loyal, and they have grown up cynical and jaded by the attempts
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Visualising the retirement age crisis around the world

Most countries in the world are in the process of gradually pushing up their retirement age. France’s new President is doing the opposite right now, but that won’t last and the French will soon have to increase retirement age once again. There is
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False Truth Hunting

As a change agent I have come to believe that the most formidable inhibitors to change are our false truths.  Each and everyone one of us have false truths that can sabotage our potential.  And our false truths are widespread

Forecasts for the next 25 years

A few of our team are members of the World Futures Society, an association bringing together the world’s leading thinkers about future trends. One of the key resources produced by the WFS is a journal and a regular set of

Forecasts for the next 25 years

A few of our team are members of the World Futures Society, an association bringing together the world’s leading thinkers about future trends. One of the key resources produced by the WFS is a journal and a regular set of
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Why we need more “data scientists”

Businesses already have a vast amount of information about their customers – some use it well, some less so. The vast growth in computer processing power has lead to the ability to crunch data on customers like never before. Big retailers

Wisdom and insights from Seth Godin

I am a huge fan of Seth Godin, and subscribe to his daily insights blog and emails. So many of his daily nuggets are pure gold, and I find myself wanting to share them (I do this through Twitter @workforcetrends

Targetting the (ageing) Boomers: South Africa as a retirement destination

My good friend and colleague, Lynda Smith, sent me an article recently that got me thinking about how companies and countries need to have strategy for the ageing Baby Boomers. Lynda runs an excellent consulting firm, The Refirement Network, that

TomorrowToday launches our own TV channel: TomorrowToday Business TV

In partnership with our business television friends at yourBusinessChannel, we’re pleased to bring you TomorrowToday TV. On this channel, we feature a selection of short video clips from business experts to get you thinking further about various aspects of the
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Required: a revolution in retail

The retail sector has undergone immense upheaval over the last 20 years as sales have moved online and new, hugely successful entrants have changed the way we shop. Add the impact of the recession to this and the result is

The CEO’s guide to strategy

What is “strategy”? This is a question that numerous executives, academics and scholars have asked. Countless books, papers and dissertations have been written about the subject. S+B Magazine recently wrote a short article on the subject titled Strategy: An Executive’s Definition and

How to attract Gen Y into engineering – a case study from MOL

I am sitting in a presentation by Gabor Varjasi, Head of Competency Development and Strategic HR at MOL Group. This is at Stamford Global‘s Talent for Tomorrow conference in Vienna. MOL have a similar problem to many companies around the

BRICS: The Building Blocks for the Future – and five things smart leaders understand!

It was Jim O’Neill, Chairman of Goldman Sachs Asset Management, who some 10 years ago, coined the acronym, ‘BRIC’ – a grouping of emerging economies namely, Brazil, Russia, India, and China. Then, in a more recent move in 2012, South
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Innovation and Technology in Banking

TomorrowToday’s Strategic Insights team is working on a new study of how banks are currently using “ebanking”, digital banking and social media. We’ve already found some great examples of how the world of banking and money is innovating – from

Switching off the sun: Preparing for the next generation in the workplace

Hannah (the daughter of a colleague) was strapped in her car seat as her parents headed off for a weekend away. Hannah is a bright, engaging two-year-old and no doubt had thought plenty of thoughts from this particular vantage point,

The Social Revolution: Embrace it… or face extinction

This blog is the first from a new contributor, Keith Holdt, Head of Global Sales at Swiss Post Solutions. Keith is a world leading expert on the digital revolution, and how digital data will transform the world of work. We’re

Next steps for the future of women’s equality

I was watching some women’s sport last weekend, and then followed the controversy around women in the heart of golf at the Masters this weekend. There were a number of stories that intertwined to remind me again of how unequal
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The Magic Hill: Avoiding the optical illusions of leadership

They told me it was caused by the fairies who lived under the road. I don’t know about you, but I for one don’t buy that explanation at all. I mean, everybody knows that fairies don’t live under roads. Caused

TomorrowToday’s tenth anniversary

Today is the tenth anniversary of the starting of our company, TomorrowToday. Ten years ago today, Barrie Bramley, Keith Coats and Graeme Codrington had lunch at a restaurant called Ruby’s in Fourways Mall, Sandton. We had already been working together

Africa’s Chance to Leapfrog the West

A few weeks ago, a Ghanaian entrepreneur wrote an excellent article in the Harvard Business Review blogs about Africa’s potential. You can read the full article here, or an extract below: Africa’s Chance to Leapfrog the West HBR Blog Network,
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Hinduism Provides Business Model for Forward Thinking Leaders

What you don’t see online with HBR’s article The CEO’s Role in Business Model Reinvention is my favourite part of the article in the print version.  The online version provides a forward looking business model framework designed to “manage the
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The Future World of Education

Education is perhaps not central to TomorrowToday’s focus on the future world of work – but tomorrow’s businesses are surely reliant on today’s students! An article by Larry Summers in the New York Times caught my eye recently. Summers served
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What does the Future look like for your industry?

TomorrowToday Innovations and Futures Laboratory has recently worked with the UK Hydrographic Office, on an exciting project researching “The Future of Shipping”. Using the TomorrowToday TIDES framework we pulled together the latest thinking and predictions in Technology, Institutional Change, Demography,

Reimagining Capitalism – as Principled, Patient, and Truly Social

Polly LaBarre has written an excellent and thought-provoking piece on the Harvard Business Review blog (thanks to Pete Laburn for alerting me to this). It is becoming increasingly clear that unfettered, free market capitalism is a discredited system. Communism was

Reimagining Capitalism – as Principled, Patient, and Truly Social

Polly LaBarre has written an excellent and thought-provoking piece on the Harvard Business Review blog (thanks to Pete Laburn for alerting me to this). It is becoming increasingly clear that unfettered, free market capitalism is a discredited system. Communism was

Insider Trading is legal for US Senators: unbelievable corruption at the heart of US government

At the heart of capitalism is a set of rules that govern how economies work – they make the whole system function. One of the pillars of capitalism is the understanding of an efficient market, which requires that everyone in

Watch a Fascinating Short Film On How Cities Will Drive Global Change in the Future

Cities are changing rapidly and they are going to have a greater influence on businesses in the future than even countries. Business leaders need to be understanding now what the implications are and what they need to be doing to
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Future workplace: O2’s flexible working pilot ahead of Olympics

Businesses have not changed much over the past 100 years, the structures of work – including the office itself have remained stubbornly old fashioned, even though the nature of work has changed significantly. Most people today work in what is
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The map is not the territory

Sitting in Dubai at a senior mangers conference for one of the biggest companies in the world and something became very evident to me. The map is not the territory It’s true that you can look at all the new

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What the next 50 years hold:  

Capitalism in Crisis

The FT has launched a provocative new series called Capitalism in Crisis. At TomorrowToday we’ve been pointing this out for the past ten years and helping leading companies find solutions. We are excited that the general mass media is at long
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X’s, Y’s and a T-shape of Skills

I’ve read two great articles by The Fast Company in the last week.  The first, “Generation Flux” talks about so many things that fascinate and excite us at TomorrowToday – the pace of change in business (and everywhere else as

The six competencies of great “new world of work” companies

After extensive research by TomorrowToday’s Innovations and Futures Research Lab we are uncovering what makes companies great in the new world of work. Here is a snapshot these six competencies or behaviours that successful companies are displaying: They implement Strategies@Speed: In a

Graeme Codrington at IBM’s Social Business Debate

In December, I participated in a panel discussion hosted by Ogilvy and IBM in London’s Canary Wharf. The purpose of the panel discussion series is to promote the concept that IBM has termed, “Social Business”. This is not to be

Why people follow brands on social media – insights for social marketers

I was watching a video by one of Microsoft UK’s top digital marketing strategists (you can too, it’s available on YouTube, courtesy of Digital Surrey). In it, he shows research about why people follow brands on social media. It’s very
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Why people follow brands on social media – insights for social marketers

I was watching a video by one of Microsoft UK’s top digital marketing strategists (you can too, it’s available on YouTube, courtesy of Digital Surrey). In it, he shows research about why people follow brands on social media. It’s very
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A Call for Audacity!

“The world needs invention and daring now more than ever. Now is the time for audacity, not austerity.” This month’s HBR is spotlighting being happy and being audacious.  Why are we not exploiting the power of happiness and why are

The challenges and opportunities facing South Africa in 2012

Trevor Manuel was moved our of the Treasury some time ago and has spent much of his time in a new entity called the National Planning Commission (NPC) of South Africa. The NPC is tasked with identifying and responding to
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Retailers innovate in an attempt to tempt

We are well into the Christmas shopping season and most foresee a tough time for retailers in the UK.  Visa reports spending for last week was down 6.2% against the equivalent week last year, and 2.3% down over the past
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How do we make technology work to our advantage?

To celebrate their 10th birthday, the Institute of Leadership and Management undertook a research project to understand how the role of the Manager has changed since 2001. Read the detailed research findings here. Enthusiastic as we are at TomorrowToday about
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Good to Great… to Gone!

Jim Collins got it wrong. Not totally wrong, but wrong enough that we need to be careful (as always) about who we listen to when designing companies for future success. Too often, leaders take a shortcut and blindly apply models

100’s of innovative ways to reinvent management. Join the management hackathon now!

How do we reinvent management & capitalism? How do we make people’s jobs more inspiring and meaningful? How can companies deliver more value to society and their customers? These are just some of the questions that my colleagues and myself

Everything you know is wrong (Or is it?)

Here’s a superb thought experiment for you and your team. What if everything you think you know is wrong? Just in case you think this is too big a thought experiment, let me tell you about an event that is
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What You Don’t Do, Can Hurt You!

I full heartedly agree that we need more Courage in The C-Suite and I second Rosabeth’s call for leadership courage.  Lack of courage is an invisible mistake and acts of courage are certainly not absent of fear.  Furthermore, lack of

A Warning to Leaders: Turbulence is not the Danger

Flying into the small South African regional airport of Port Elizabeth recently I was reminded why it is I hold to the wisdom, ‘the bigger the plane the better’! As we were tossed around by the not-so-clear-air turbulence in the
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A Warning to Leaders: Turbulence is not the Danger

Flying into Port Elizabeth recently I was reminded why it is I hold to the wisdom, ‘the bigger the plane the better’! As we were tossed around by the not-so-clear-air turbulence in the small SAA Express plane, flying seemed so
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The future of retail shopping: Virtual underground metro shops?

Tesco executives in South Korea (where Tesco is called Home Plus) have an innovative approach in their endeavour to become the No 1 retail store. One in five people in South Korea are smartphone users. They are also amongst the

The future evolving workforce – A study by DELL in partnership with TomorrowToday

In August I was privileged to be invited to join a panel of experts on the future of work at a Dell research workshop. It was a great day as we debated and explored what the new world of work
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Making Profits with Purpose Gains Momentum

While many skeptics still battle the notion that not all profits are equal, great companies continue proving that Creating Shared Valuereaps significant enduring benefits.   This movement is at front and center stage with many of our brilliant thought leaders and
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75m of us will mean death of NHS, benefits…and your dining room

This week Oxford University demographics professor David Coleman predicted that the UK’s population would soar to 75 million by 2050, 15 million higher than it is today. UK co-founder Graeme Codrington has pulled off a ‘first’ for TomorrowToday by having

The need for Social Reinvention

One of our colleagues in South Africa, Mike Saunders, is a leading expert in digital media and the emerging world of social business. To explain what he means by this, he wrote an excellent blog entry which we’re thrilled to

The need for Social Reinvention

When you drop a mentos mint into a bottle of Diet Coke the rough edges of the Mentos are filled with Diet Coke and a chemical reaction takes place producing CO2 . The CO2 causes the Diet Coke to fizz

Creating Shared Value is driving innovation and growth at GE

GE has had a string on successes implementing Creating Shared Value  and the following figures demonstrate GE commitment as well as the financial reward for pursuing a shared value strategy under the umbrella of Ecomagination: Over $18 billion on revenues were

Capitalism is under siege, there is an exciting solution for business leaders

“The capitalist system is under siege. In recent years business increasingly has been viewed as a major cause of social, environmental, and economic problems. Companies are widely perceived to be prospering at the expense of the broader community” says Michael E.

Facebook highlights the new generation gap

Lucy Kellaway, a columnist in the Financial Times, wrote a brilliant piece some time ago about how older generations engage with social media, and why the battle to understand the value of Facebook. I think she has hit the nail

Better events – for Generation Y

I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and conferences are
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Better events – for Generation Y

I spend two or three days a week at conferences and formal, large group meetings. And it’s ever more obvious that this part of our business lives is out of date. Most of this is because events and conferences are
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Trust Cannot be Taught, it Can Only be Experienced

The popularity of the word “trust” is at an all time high.  While I celebrate the wide spread appreciation for the significance of trust in business, it is important to recognize that trust cannot be learned through a book or
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The “C” in the new business SCRIPT stands for Collaboration

This article is third in a series of seven articles that TomorrowToday International Partner Dean van Leeuwen is writing for Motivated Magazine and; is based on our latest presentation and framework SCRIPTing your Future. For more information on booking one of
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15 easy steps to euthanizing a great company

I came across an article in the Wall Street Journal in which Dow Jones columnist Al Lewis asks the question “Let’s say you were given a year to kill Hewlett-Packard. How would you do it? Using the events, over the past year

SCRIPTing your Future – “S” stands for…

The S stands for (implementing) Strategy @ Speed “Research consistently shows hard evidence between speed and business results. Faster companies have higher sales growth (an average of 40% higher than slower companies), and higher operating profits (an average of 52%

Why industry ‘best practice’ is not ‘best strategy’ for you

I am an educator, speaker and facilitator, and work mainly with large organisations, helping them make sense of the new world of work. Most of the time I do this through workshops and keynote presentations. As I work through briefings

Why industry ‘best practice’ is not ‘best strategy’ for you

I am an educator, speaker and facilitator, and work mainly with large organisations, helping them make sense of the new world of work. Most of the time I do this through workshops and keynote presentations. As I work through briefings
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With conference season approaching, there are only two questions you should be asking

Traditionally, in the yearly business cycle, the end part of the year is conference season. All done and dusted by the end of November, so that December parties and holidays can be taken and people can rest, unwind, switch off,

The new network of emerging markets

We all know that emerging markets are important for any company wanting to develop a global footprint and grow internationally. But what might be less apparent is that emerging markets are not just waiting around for the titans of the
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Measuring the Wrong Things the Wrong Way in Health Care

HBR has done it again, September’s issue does not disappoint!   One article in particular is near and dear to my heart and to the heart of many of my clients, How to Solve the Cost Crisis in Health Care.  Michael
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Manipulation Vs. Cultivation

As the relevance of psychologyin business strategy continues to gain momentum I am most struck by how predictably irrational we are responding to this new found level of awareness.  There has been so much talk over the past year about

Sixteen new ways to test your strategies

“Ultimately, strategy is a way of thinking, not a procedural exercise or a set of frameworks” says Chris Bradley, Martin Hirt, and Sven Smit, consultants at Mckinsey. With this in mind and to stimulate that thinking and the dialogue that goes

Gary Hamel on Generation Y

Gary Hamel, the best selling author and global guru on innovation, has turned his attentions to the impact that the next generation of young people is having on the workplace. Hamel’s latest book is on the Future of Management, and
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Creating Thicker Customer Experiences

With the emergence and growing momentum of Customer Experience as a strategic imperative, companies are becoming more and more passionate and polarized. At one extreme, we see companies failing to invest enough resources. At the other end we see some

The New Business SCRIPT: new article in Motivated Magazine

“MOTIVATED Magazine encourages readers to rise to their fullest potential. Pairing passion with purpose, the magazine features insightful articles submitted directly from today’s world leaders, entrepreneurs, and everyday people with extraordinary stories to share…Readers are able to tap into the knowledge

Why the entire world economy is about to change

A few weeks ago, Business Insider ran an excellent article/slideshow sharing insights from a report by Societe General entitled “A new world order, When demand overtakes supply” (Exec summary here). The point of the report is simple: we’re nearing the
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What’s your Why, How and What?

Last week Keith and I completed a 4 day Leadership Development Programme with one of our clients. It was delivered in the form of two 2-day blocks, split one month apart. The 4 days were divided up into: Leadership and

My Top Three Social Media Lessons for Business

I have been involved in social media for the past few years and enjoy looking at new ways that social media can be adopted in business. I am a bit of a dabbler and over the past few months I

What’s your Why, How and What?

Last week Keith Coats and I completed a 4 day Leadership Development Programme with one of our clients. It was delivered in the form of two 2-day blocks, split one month apart. The 4 days were divided up into: Leadership
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When a bank has an app and you don’t, you gotta know you behind the curve

Last week First National Bank (FNB) launched smartphone apps for iOS, Android and Blackberry. This first bank in South Africa to do so. Kobus Elhers had this to say on BWTH: Technologically FNB really has no equal in the South African banking space. They
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When a bank has an app and you don't, you gotta know you behind the curve

Last week First National Bank (FNB) launched smartphone apps for iOS, Android and Blackberry. This first bank in South Africa to do so. Kobus Elhers had this to say on BWTH: Technologically FNB really has no equal in the South African banking space. They
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Infographic: Facebook vs Twitter vs Google+

I came across this excellent infographic that encapsulates the differences between Facebook, Twitter and Google+ it was developed by Stefano Epifani and neatly and succinctly illustrates the differences between the three social networking models. What intrigues me is how so many

Your future boss may be a robot

I came across a very neat article The Boss Is Robotic, and Rolling Up Behind You By JOHN MARKOFF in the New York Times which paints fascinating picture of how telerobotics and robotics could become a useful leadership tool. As
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To Shape or be Shaped!

I am profoundly struck by the urgency for us to elevate our mindfulness. Regardless of what you do or what your interests are, we all need unimaginable clarity. If we allow technology to understand how our minds work better than

What women want – The future of leadership

A few years ago, I reflected on an article in the February 2004 fast Company magazine about why women have not rushed into the top bosses positions. In the last few years, that reflection has not changed. Women still have
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Unimaginable Clarity

It is often the case that highly sophisticated knowledge exists long before it’s significance in a broader context begins to resonate and be acted upon.  There lies enormous brilliance hidden in cross fertilizing knowledge; a conscious effort to rethink our

Transformation works only when customers needs are considered

These days you can often hear about businesses “transforming”. This can either mean they are “cutting costs” (and hiding behind something that sounds more palatable) or genuinely seeking to change their business model for the good of the customer as
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Is This Simply Behavioural Economics or is Trust the Issue, or Both?

I am fascinated by how Predictably Irrational we are! And despite my awareness of it and keen eye to detect it, there are still times I catch myself falling into illogical reasoning.  When I first read about Spirit Airlines charging

The Talent Exodus still looms large

Last year, I wrote on our South African sister company’s blog about a looming talent exodus. Nothing has happened in the preceding twelve months to change my mind. The recession is going to last longer than I thought it would
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What’s the difference between ‘success’ and ‘not failing’?

Economic Powerhousing (the process a nation deliberately commits itself to in order to be a global economic force to be reckoned with) is stronger than it has ever been. There are a host of nation states that braces the economic
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What's the difference between 'success' and 'not failing'?

Economic Powerhousing (the process a nation deliberately commits itself to in order to be a global economic force to be reckoned with) is stronger than it has ever been. There are a host of nation states that braces the economic

Kaiser Chiefs new album takes a step up in social business

UK Indie Rock band, The Kaiser Chiefs, have taken a step up in the social business world with their latest album, The Future is Medieval. They’ve made twenty tracks available to their fans. You listen to the tracks and select

Kaiser Chiefs new album takes a step up in social business

UK Indie Rock band, The Kaiser Chiefs, have taken a step up in the social business world with their latest album, The Future is Medieval. They’ve made twenty tracks available to their fans. You listen to the tracks and select

A recovery can’t fix everything that’s broken

In a recent Harvard Business Review blog, Umair Haque (author of The New Capitalist Manifesto: Building a Disruptively Better Business – buy it at Amazon.co.uk, Amazon.com or Kalahari.net) wrote a provocative piece. I agree with his underlying premise: the economy
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Rethinking Capitalism – paring profits with purpose

Michael Porter, the Harvard Business School strategy guru says that strategies of the future will be led by companies that serve communities and understand the deep underlying needs of the communities that buy their products. Coined Creating Shared Value (CSV)

10 recommendations for a 100% renewal future

The WWF in collaboration with Ecofys has created a brilliant report presenting a provocative scenario, set in 2050, of a world run entirely on renewable energy resulting in incredible global cost savings and improved standards of living. By 2050, we

Embark on quests – Five new scripts for competing in a world turned upside down

Script 5… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

Focus on experience – Five new scripts for competing in a world turned upside down

Script 4… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

Cultivate Communities – Five new scripts for competing in a world turned upside down

Script 3… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

Be corporate courageous – Five new scripts for competing in a world turned upside down

Script 2… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different

Think Different – Five new scripts for competing in a world turned upside down

Script 1… The recent recession and financial crisis has been more than just an economic downturn, but a tipping point between the old and the new world of work. There is no going back and different times require a different
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The New World of Work – What does it look like?

The New World of Work. You can’t go a week reading this Blog without reading the phrase once, twice and even thirty seven times. It’s what we do at TomorrowToday. It’s what we’re about. We eat, read, sleep and do

Graeme lives below the line

Our research is uncovering some amazing demographic and economic predictions.: By 2050 global population growth will stabilize at around 9 billion people and then slowly start declining. The number of people living in cities will double during that period. 90%
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Ownership 2.0: Expectations from management

“His heart is pounding as he tries to fight off the tension warring in his soul. A good few days have been dragging past now since he delivered his last address to the people. Sleeping and eating hasn’t been the

Latest media – future trends, the Enneagram and a profile

Over the past few weeks, Dr Graeme Codrington has been featured in a number of media interviews and profiles. Here is a selection: “I’ve Got Your Number” – The Enneagram for Sales People, cover story in ThinkSales magazine, March-April 2011

Latest media – future trends, the Enneagram and a profile

Over the past few weeks, Dr Graeme Codrington has been featured in a number of media interviews and profiles. Here is a selection: “I’ve Got Your Number” – The Enneagram for Sales People, cover story in ThinkSales magazine, March-April 2011

Social buying takes flight… literally

A fantastic story in the FastCompany ezine today illustrates the tremendous potential of social buying. Groupon has already proved that using the power of the Internet to connect people with similar goals and desires together makes business sense. The company
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Here There Be Dragons – HC SVNT DRACONES (#TBD)

HC SVNT DRACONES (hic sunt dracones) translated as Here are dragons, is part of the legend that early sailors would mark their maps with this latin phrase to indicate unexplored or dangerous territory. Roman and Medieval map makers used HIC SVNT

Facebook – of all companies – should know better

We say it over and over again on this blog and in our presentations and workshops: we are living in a new era of ultra transparency. You can’t get away with things, you can’t hide information, you can’t fool your

Facebook – of all companies – should know better

We say it over and over again on this blog and in our presentations and workshops: we are living in a new era of ultra transparency. You can’t get away with things, you can’t hide information, you can’t fool your

The Future of the Organisation: A Compelling Vision

In their book, The Individualized Corporation[1], Sumantra Ghoshal[2]and ChristopherA. Bartlett[3] (Random House, 2000) (Buy it at Amazon.co.uk or Amazon.com) present an alternative view of what the future of the organisation might be. Their intent is not to provide a detailed
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When all is said and done, who is Warren Buffett?

One lady or gentleman is about to walk the suspension bridge in the world of investing. In Omaha, Nebraska, the headquarters of one particular investment firm is buzzing. The alpha male, having valiantly grown his pride, is on the way
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Which countries the young and the educated want to go

Here’s a great InfoGraphic from Good, around some research done by Gallup that tracks the movement of young people with and without education.It raises some important questions for countries included in the study, and for those that aren’t. In a
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The Big Shift – in how companies deal with information

I was recently sent a review of the 2010 book, “The Power of Pull“, by John Hagel III (buy now at Amazon.co.uk, Amazon.com or Kalahari.net). I believe he collaborated with John Seely Brown and Lang Davison. I have not yet

What businesses can learn from the fascinating natural world

Ecosystems have evolved over thousands of years into very efficient and effective systems and network structures. Contrary to popular belief it is not survival of the fittest but rather very complex and collaborative relationships that ensure the growth and survival
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Those Helicopter ‘Pilots’ At OR Tambo Are Masterful

Every time I come through OR Tambo, having checked in and whilst making my way to the security check-in, I stop and watch those guys selling toy helicopters. They’re masterful. The toy is simple. It goes up and it goes
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Those Helicopter 'Pilots' At OR Tambo Are Masterful

Every time I come through OR Tambo, having checked in and whilst making my way to the security check-in, I stop and watch those guys selling toy helicopters. They’re masterful. The toy is simple. It goes up and it goes

Why the world wants (sub Saharan) Africa’s oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these

Why the world wants (sub Saharan) Africa's oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these
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Why the world wants (sub Saharan) Africa’s oil

In his 2007 book, Untapped: The Scramble for Africa’s Oil (buy from Amazon.co.uk or Kalahari.net), John Ghazvinian suggested that there were at least six reasons why Africa’s oil is really “good” oil. Of course, any oil is good oil these
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The connection economy made real by connected consumers

For nearly a decade the TomorrowToday team has been predicting the emergence of a “connection economy”. An economic era driven by the interconnectedness of entities (as opposed to being powered by the entities themselves). The most obvious realisation of this

Seth Godin on what’s changing now – and the opportunity it presents

Seth Godin’s blog today provides a great insight into what it will take to be successful in the new world of work. It’s well worth reading. And then writing a note to yourself… where do you want to to be?

TIDES of Change – The five disruptive forces changing every business today

The world is entering a very exciting period in history with predictions of unprecedented economic growth.  Here are some headline predictions of the brave new world we are hurtling towards The global population growth, is decelerating, however, it will still

What's wrong (and right) with "best company to work for" lists

I have never been a big fan of “best company to work for” lists. They exist in many countries, and are normally sponsored by a high profile entity (Fortune magazine in the US, The Sunday Times in the UK and

What’s wrong (and right) with “best company to work for” lists

I have never been a big fan of “best company to work for” lists. They exist in many countries, and are normally sponsored by a high profile entity (Fortune magazine in the US, The Sunday Times in the UK and

Ten distinct strategies to creating profits through pleasing customers

Peter Drucker, the famous management guru, once said that “the purpose of business is to create and keep a customer.” In today’s new world of work these words are even more relevant than every before. Increased competition and pressure on
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Making Profit with Purpose for a Better Customer Experience

This podcast is expanding on our previous discussion on Customer Experience Driving Profits with Purpose. We need to continue to examine the impact the creating shared value movement offers those of us that are helping shape customer experience transformations.  One

Exploitation of Natural Resources

Pete Laburn, one of this blog’s contributors and an associate of TomorrowToday, is one of the clearest thinkers on strategy we know. He’s developing a new talk on the key issues facing the world and business leaders today, and what

Incomprehensible business decisions that alienate customers

Every now and again a company does something that is so incomprehensible, so mystifying, that it blows my mind. I have had two such experiences in the last week, and have to tell someone about it – if for no

Incomprehensible business decisions that alienate customers

Every now and again a company does something that is so incomprehensible, so mystifying, that it blows my mind. I have had two such experiences in the last week, and have to tell someone about it – if for no

Making the most of social media for your business

Most companies now accept that they need some form of social media presence. Web 2.0 technologies are more than passing fads or teenage toys and there are some very real business benefits for engaging in this space. But very few
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Personal Mail from CEO of LinkedIn to me

It was all over the new last week. LinkedIn hit 100 million users (the majority of whom sit outside of the US). As part of that milestone achievement, the CEO of LinkedIn (Reid Hoffman) sent a personal(ised) mail to the

Introducing the ‘Tides of Change’ one day workshop

I was recently asked by a chairman of the Institute for Management Studies to do a 20 minute video introduction to my one day programme that I run for them. This is the ‘Tides of Change’ programme that looks at

The next big things: The top boom countries and cities of the next few decades

Citi Bank recently released a report on the global economy and their projections of growth potential. I was interested in their thoughts on the which regions of the world would experience the fastest – and most sustained – growth over

The next big things: The top boom countries and cities of the next few decades

Citi Bank recently released a report on the global economy and their projections of growth potential. I was interested in their thoughts on the which regions of the world would experience the fastest – and most sustained – growth over

The Digital Leaders Think Tank launched @ The Gherkin in London

The Digital Leaders Think Tank is a unique online and face-to-face networking group that allows senior corporate professionals to contribute to discussions about issues that they feel most passionate about, exchange ideas and best practice. Members of the DLTT include

The quests to create a new breed of great companies begins now

We are living, working and playing in a period of history that will have as far-reaching an impact as the Industrial Revolution. We are only just beginning to grasp the realities of this brave new world and much of it
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Customer Experience Driving Purpose and Profits

While I celebrate that Customer Experience is Gaining Momentum, I believe that the intention and perception of the majority of those participating in this movement remains outdated and needs to be addressed in order to sustain and harness the untapped

Chase revolutionises banking – deposit cheques using your Smart phone no visits to the branch

Banks are often too traditional and conservative, restricted by legacy beliefs around risk, procedures and past ways of doing things that have become ingrained in the shrine of banking culture. This restricts innovation. Not so with Chase a Bank that
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Seven revolutions that will shape the world by 2025

The Seven Revolutions Initiative is a project at the Center for Strategic and International Studies (CSIS) to identify and analyze the key policy challenges that policymakers, business figures, and other leaders will face out to the year 2025. It is

The Future of Health Care Customer Experience

Watch this is a powerful illustration of the Decisive Advancement in Customer Experience Methodology via Motivational Design.  Chris Mahoney, Cynergy’s Director of Health Care, helps us visualize the future of physician and patient experience.  Motivational Design is a methodology for

Savvy Leadership: Learning from Horses

As I write this I am once again in the Dargle area located in the picturesque Midlands of Kwa Zulu Natal. It is a place that when created surely must have brought a smile to the Creator; reflection of a
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Is this a Vodacom / MTN dirty little secret?

I have a simple question to float out there, that’s been banging around in my mind for a few years now: Why has the iPhone (all versions) been so expensive in South Africa since it’s launch? The question first emerged
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A Short Blog on Books

It’s World Book Day. I know this because the bookselling people have come to the school to relieve us all of some more money (which I sort of don’t mind because it’s BOOKS, but I think they know this…..). And nothing

Heroic Leadership – A Summary

This post was first published on Pete Laburn’s blog in Feb 2011 After living for seven years as a Jesuit seminarian, practicing vows of poverty, chastity and obedience to the Jesuit general in Rome, Chris Lowney was transformed into a

What Bill Gates says about the New World of Work

This is an excerpt taken from Microsoft Organisation’s executive emails and covers Bill Gate’s thoughts on the new world of work ( #newworldofwork ) Over the past decade, software has evolved to build bridges between disconnected islands of information and

What’s the social media fuss all about?

People are seeking friendships. There is no denying that the explosion of social media websites like Facebook, Linkedin and Twitter represent our insatiable appetite for connecting with people and even companies. The driving force behind the social media explosion is
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6 Most Brilliant Leadership Strategies

Last month Geoffrey James provided me with the rare honour of guest posting my 5 Most Dimwitted Leadership Strategies on BNET’s Sales Machine.  Geoffrey is a prolific writer with a highly provocative and cynical nature reflected in his outspoken readers. 

Africa’s mineral wealth – The most important development opportunity of the next two decades

Originally published on our South African company blog in August 2010, and updated here in March 2011 One of my personal passions is trying to work out how developing countries, especially in my home continent of Africa, can help their
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A Leadership Lesson from History: On Impetuosity & Avalanches

One of the greatest strategists, a hero in his time who undertook one of the most daring feats in military history, paid the price for his own arrogance and impetuosity with the loss of achieving the thing he desired most

Change is important – An inspirational sound bite

“Change is hard. Change is hardest on those caught by surprise. Change is hardest on those who have difficulty changing too. But change is natural. change is not new; change is important” Thomas Friedman: The world is flat
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FaceBook’s fastest growing continent is Africa

MemeBurn is one of my regular ‘watering holes’ for information I find interesting. They featured a post today detailing Africa’s rise on FaceBook (Africa is the fastest growing Facebook continent)   Last year I posted ‘FaceBook’s new Mobile Site’ which
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FaceBook's fastest growing continent is Africa

MemeBurn is one of my regular ‘watering holes’ for information I find interesting. They featured a post today detailing Africa’s rise on FaceBook (Africa is the fastest growing Facebook continent)   Last year I posted ‘FaceBook’s new Mobile Site’ which

5 Minds for the Future – A Summary

This post was first published on Pete Laburn’s blog in Feb 2011 In his book, ‘5 Minds for the Future’ (buy it now at Amazon.co.uk and Kalahari.net) Howard Gardner concerns himself with the kinds of minds that people will need

Trust

What makes some retailers successful while others fail? The answer of course has many reasons but one key word that successful ones are associated with is “trust” Top retailers want to be trusted and therefore place a premium on it.

Battling cultural imperialism (a critical issue in the new world of work)

I was both amused and amazed to see this tweet a day or so ago: When will China become civilised? Chinese court confirms sentence on US man http://www.bbc.co.uk/news/world-asia-pacific-12502111 The news report referred to is about a Chinese-born American citizen, Xue
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Cross-Fertilizing Ideas in a Fact Based World View

I’m becoming obsessed with cross-fertilizing brilliant ideas.  There are so many clever ideas, concepts, solutions and people in our magnificent world but on their own they seem to yield very little impact.  In order to solve the complex, persistent problems
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A Question of Trust?

“Trust men and they will be true to you; treat them greatly, and they will show themselves great” Ralph Waldo Emerson (1803 – 1882) I love Penelope Trunk’s blogs at the Brazen Careerist. They contain great thoughts and advice about
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What will today’s children do for work in 2022?

Recently I was invited onto 702 to be interviewed by Redi Tlhabi on her show. The subject of conversation, as per this post’s title was what today’s children might be doing in 2022 for work. The show was recorded under
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What will today's children do for work in 2022?

Recently I was invited onto 702 to be interviewed by Redi Tlhabi on her show. The subject of conversation, as per this post’s title was what today’s children might be doing in 2022 for work. The show was recorded under

Rides the Tides: Five disruptive forces shaping the future of the speaking industry

I am one of the co-founders of TomorrowToday, an international strategy consulting company. We track the trends that are shaping the new world of work, and help our clients understand the strategic implications for their people: leadership, teams, talent, customers,

Ride the Tides: Five disruptive forces shaping the future of the speaking industry

I am one of the co-founders of TomorrowToday, an international strategy consulting company. We track the trends that are shaping the new world of work, and help our clients understand the strategic implications for their people: leadership, teams, talent, customers,
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A Decisive Advancement in Customer Experience Methodology

I have spent a lot of time over the past few months pondering and incubating the concepts of Motivational Design (MD).  What I love most about MD is that it is a metaphor for its own principles and patterns.   Initially

Marketing in the future will be like sex – only the losers will pay for it!

The title of this blog comes from a quote out of Fast Company’s excellent article on the future of marketing titled Mayhem on Madison Avenue. As explorers and adventurers in the New World of Work, my colleagues and myself at
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Why a sleeping workforce is a profitable workforce

It appears that sleep is essential for a well performing workforce. And yet how many of us drive ourselves and are driven by our bosses to work long hours into the night or to wake up early? Fast Company has
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Business must get serious about Mentoring

According to the article “Winning the race for talent in emerging markets” – by Douglas A. Ready, Linda A. Hill, and Jay A. Conger (HBR), developing world countries have a large shortage of adequately experienced people from lower to middle

Why companies need quests to be successful in today’s new world

In the old world of work, company executives spent hours, days and months agonising over vision, mission, values and purpose. The idea of having a vision is a good one. But the exercise of corporate vision has become an academic

Adaptive Market Hypothesis

The generally accepted “truth” in the capitalist business world has been that “the market will decide”. The mythical market apparently is always right, always rational, and can always be trusted. The last two years of crash have put a real

25 Trends That Will Change the Way You Do Business

This is a post that my colleague Graeme Codrington @workforcetrends wrote on our sister blog site in 2007. I was searching for some information and found this an interesting read. Even though it was written over three years ago and

Making Change Happen, and Making It Stick

Strategy+Business from Booz & Co is one of my favourite newsletters and websites. They recently published an excellent article on how to manage change in turbulent times. Making Change Happen, and Making It Stick Five factors make the greatest difference

Making Change Happen, and Making It Stick

Strategy+Business from Booz & Co is one of my favourite newsletters and websites. They recently published an excellent article on how to manage change in turbulent times – read it at their site or an extract below. Making Change Happen,

What you might have missed over the holidays

While most people were away on holidays, the TomorrowToday team was busy blogging – throughout the Christmas and New Year holidays, we continued to scan the new world of work for news, reviews and signs of change. We can’t help

Are you the tallest amongst dwarfs or do you walk with giants?

Are you the best in your industry at the things that matter most to your customers, partners and staff? Have you benchmarked yourself against your competitors with the aim of leading the pack? This may sound like a lofty grand

Book Summary: From Strategy to Execution

I was recently sent a summary of a 2008 book, “From Strategy to Execution: Turning Accelerated Global Change into Opportunity” by Daniel Pantaleo and Nirmal Pal (Springer). It is ridiculously expensive, but you can buy it now from Amazon.co.uk or

Book Summary: From Strategy to Execution

I was recently sent a summary of a 2008 book, “From Strategy to Execution: Turning Accelerated Global Change into Opportunity” by Daniel Pantaleo and Nirmal Pal (Springer). It is ridiculously expensive, but you can buy it now from Amazon.co.uk, Amazon.com

Ideafood’s top 11 marketing trends for 2011

Dan Wallace is the founder of Ideafood, a consultancy that focuses on increasing sales and profitability. I was interested in two things he put yesterday. Firstly, he did a quick online poll of his clients and colleagues about how they
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The 5 Most Dim-Witted Leadership Strategies

Today’s post was inspired by The 8 Stupidest Management Fads of All Time and The 5  Dumbest Management Concepts of All Time by Geoffrey James.  I would respectfully disagree with some on his lists but I did enjoy his provocative
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Strategic Intuition – A Brief Summary

This post was first published on Pete Laburn’s blog in Feb 2010 Have you ever wondered how some people come up with their great ideas, and wished you knew how to do the same? William Duggan’s book, ‘Strategic Intuition’ is
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Making Strategic Intuition work for you

I met William Duggan in 2008, and had the pleasure of taking him out to dinner while he was on a lecture tour in South Africa. His book, Strategic Intuition is one of the best books on developing strategy –
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Making Strategic Intuition work for you

I met William Duggan in 2008, and had the pleasure of taking him out to dinner while he was on a lecture tour in South Africa. His book, Strategic Intuition is one of the best books on developing strategy –

Great example of Collaboration: Fujitsu Turns Traditional Approach to Innovation on its Head With New “Open Innovation” Service

Our research and presenations often identify Collaboration as one of the big trends in the New World of Work – collaboration with customers, vendors, suppliers and even employees! I’m a big supporter of Crowdsourcing or Open Innovation as a tool

Why do firms exist?

This is a question we constantly ask ourselves and our clients at TomorrowToday. The firm is a relatively new model in society and with the growth of multi-national corporations over the past fifty years, the firm has become the business

How to deal with Russia – a new approach required

The Economist edition last week ran an excellent article on Russia and how it needs as complete overhaul of its political system. You can read that full report here, where they suggest that the current system cannot change and that

The M-commerce Challenge – coming to a store near you in 2011

The next few years are going to see mobile commerce becoming more and more important in the retail space. Smartphones are already changing how we shop. Savvy and tech-ed up consumers want a very different interaction with their shops. Keep
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Equal opportunities please…not equal outcomes

“People are confusing equal opportunities with equal outcomes” Is this sense at last?? I was blown away at the weekend by this quote from Catherine Hakim, a sociologist at the London School of Economics. She has concluded, in a report

Predictable Surprises

One of my favourite book titles of the last decade was this one: Predictable Surprises (by Max H. Bazerman and Michael D. Watkins – buy it at Amazon.co.uk). Released in 2004, it obviously looked back on the Twin Towers attacks

Willingness to learn promotes organisational change

Here is an interesting extract (with some random commentary by me) from an address by Dr Goran Carstedt (made in 2002, but still very relevant), a former senior executive at Volvo and IKEA. Organisational learning (OL) is the process of

A crisis of short-term minded leaders: Aprois moi, le deluge

Louis XV was king of France just before the French Revolution. He reigned from 1715 (when he was only five years old) to 1774 (the Revolution fomented throughout the 1780s, eventually erupting in unrest on the streets in 1789). Wikipedia

How big are the BRICs? by Sir Jeremy Greenstock

We are delighted that Sir Jeremy Greenstock of Gatehouse Advisory Partners has agreed to be a contributor to this blog. We highly recommend Sir Jeremy and his associates for anyone looking for deep understanding of global political issues and for

TomorrowToday SA – why we M&A’d our blog?

Some readers may have noticed, that on 2 December 2010, TomorrowToday’s Blog housed at connectioneconomy.com was ‘Merged and Acquired’ by the tomorrowtoday.co.za domain? From a user perspective nothing has changed outside of look, feel and url. The content is still generated

Dean interviews the COO of Zappos and Director Marketing Operations of Harley Davidson on customer experience

A lot of folks are drinking the Zappos kool-aid these days. And it’s easy to see why. Because every now and then you come across a company that’s so contrarian in its thinking and execution that it leaves most observers
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Which strategy would give you the greatest right to win?

I’ve just read an excellent article in Strategy + Business (S+B) called “the right to win” it raises an number of excellent questions about strategy in the new world of work. Walt Shill the head of consulting at Accenture believes

Building and delivering the benefits of friendships with customers

You can download a pdf of this article here All good stories begin with… Once upon a time, there was a man who ran a small, but very successful bacon bap stall at a village’s farmers market. He spent time

Researching the Millennial Mind with @carol_phillips

Carol Phillips is someone I follow on Twitter. If you’re looking for insights and great thoughts around Marketing and Generational Theory, then she’s definitely worth following. This week she uploaded a presentation onto Slide Share titled, ‘Researching the Millennial Mind‘.
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When is a Team not a Team?

Somehow, after a few glasses of wine on Friday night, I found myself in a discussion about teams. My friend, a very accomplished and successful business owner, believes that there are no true teams in a business context – that

The new frontier for business – Intrepid explorers

Business leaders have recognised that in 2011 there will be no going back to normal, in fact there is now a new normal that involves a world where change is the new constant and complexity is the biggest challenge. The

Is your company website your best business to business marketing tool?

Business to Business need lead generation focused websites Business leaders, in a recent study, cited company websites as the main source of information when looking at a business to business purchase. Company websites were used more than trade magazines, search

If you’re not failing, you’re not trying hard enough

In an environment that worships innovation, too few companies have the guts to really do what it takes to generate new ideas. Unless a company is pushing the boundaries back, it won’t be innovating. To push boundaries, requires experimentation, and
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Standard Bank ends Cricket and Soccer Sponsorship

A big day in South African sporting history. Standard Bank is ending their sponsorship of Cricket South Africa, Kaizer Chiefs and Orlando Pirate. Huge opportunity for others, but a day in which I’m sure, many will be very sad. From

50 Facts That Should Change the World

The book by this name, by Jessica Williams was published in 2004 (Sep) – you should not be able to read these facts and stay the same. How you choose to respond is up to you – but you can

A Unique Period of History

In their book, “The Individualized Corporation”, Sumantra Ghoshal and Christopher Bartlett (buy at Amazon.co.uk or Kalahari.net) try to help readers understand the emerging reality of a connected new world of work by doing a brief historical review of some of

Results – a hidden gem of a business book

“Results: Keep what’s good, fix what’s wrong, and unlock great performance” by Gary L. Neilson and Bruce A. Pasternack was written in 2005, and never made the best selling big time (buy it at Amazon.co.uk or Kalahari.net). A search for

Results – a hidden gem of a business book

“Results: Keep what’s good, fix what’s wrong, and unlock great performance” by Gary L. Neilson and Bruce A. Pasternack was written in 2005, and never made the best selling big time (buy it at Amazon.co.uk or Kalahari.net). A search for

The future for profitability and success

Business world is facing the dawning of a new alliance age / revolution that will bring about a new business model more symbiotic and substantially different from the business model of today. The competitive and changing economic landscape demands a

Can losing control online actually benefit your business?

Social media guru’s the world over will tell you that if you want to get into social media do your best not to own your content. This is a difficult concept to understand. Control is all we know. How can

Relearn to Relate

This article was first published by Graeme Codrington in 2004, and has now been updated to reflect the post-recession realities of our new world of work. The world is changing. We all know that. But what is it changing to?

Change has changed

One of the major reasons that interventions, training and change processes don’t work as effectively as we would like them to, is that we fail to take the time to create the necessary framework of understanding at the start of
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Nine key workforce trends for the next decade

How the next few years will shape the future of the workplace in unprecedented and astounding ways. I was recently asked to contribute to a discussion about the most important forces that will shape the next decade of work. I

Herding Cats: Building customer partnerships, not customer loyalty.

This is an article I was asked to write for a conference organiser in support for our keynote presentation by the same name Herding Cats. My business partner Graeme Codrington will be presenting this presentation at Loyalty World in London
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@HeathrowAirport Twitter – a great case study for customer connectivity

Not many companies get how to use Twitter. @heathrowairport does! Bottom line Twitter and all other social media platforms are about building relationships with customers and entering into a dialogue. Check out @heathrowairport on Twitter. What impresses me about what
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How (not) to do business like Jack Welch

Since leaving GE, Jack Welch has refused to retire gracefully or quietly. He has continued to stay vocal and keep his profile in the media, especially by writing and disseminating business advice. I suppose one shouldn’t begrudge him this –
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“Plane” and simple customer experience that delivers

At JetBlue, an airline, you can pay an extra $50 to get a seat in the Exit isle so that you get more leg room. Once on board your purchase is positively enforced with a sign saying “Stretch you’re in
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The Potency of Mass Collaboration by guest blogger Dawna MacLean

This is a post by Dawna MacLean, a person of immense talent and passion. She has repeatedly developed and implemented successful business strategies that have resulted in sustained revenue growth, increased margins, decreased operational costs and improved customer experience. We

The Business Book you should read, but probably wont

I’ve recently finished reading ‘Orbiting the Giant Hairball‘, by Gordon MacKenzie. I was given the book to read by Che Mckay, the Head of Grayston Prep’s Pre-Prep. She also teaches Thinking Skills at the school. I must be honest, I’ve

Secrets of success in The Emotion Economy

The industrial economy was based on ‘make and sell.’ Take, for instance, the massive production of Henry Ford’s cars and his dictum, ‘you can have any colour you like as long as you like black.’ But, back in Henry Ford’s

John Kotter on Icebergs, Penguins and 8 steps for leading change

One of the best books around on leading change must be John Kotter’s business novel “Our Iceberg is Melting: Changing and Succeeding Under Any Conditions” (Buy now at Amazon.co.uk or Kalahari.net). It’s written as a parable about a group of

John Kotter on Icebergs, Penguins and 8 principles for leading change

One of the best books around on leading change must be John Kotter’s business novel “Our Iceberg is Melting: Changing and Succeeding Under Any Conditions” (Buy now at Amazon.co.uk or Kalahari.net). It’s written as a parable about a group of

The mess that airlines are in

In today’s S+B newsletter, there is an excellent article highlighting the structural and institutional changes that the airline industry is facing over the next few years. You can read the original in the S+B newsletter or an extract below. The

It’s time to get rid of appraisals

Forced rankings and other merit ratings that breed internal competition are bad management because they undermine motivation and breed contempt for management among people who, at least at first, were doing good work. These systems require leaders to label many

It's time to get rid of appraisals

Forced rankings and other merit ratings that breed internal competition are bad management because they undermine motivation and breed contempt for management among people who, at least at first, were doing good work. These systems require leaders to label many

Diminishing differences between East and West businesses

Lynda Gratton is Professor of Management Practice at London Business School, and writes regularly on the future world of work at her blogsite. She does a lot of work internationally, and is currently completing a global research project on key

Twitter, FaceBook and Social Media are just like a Fax Machine

The interest in Social Media in the business world is growing. And it’s growing ‘upwards’ in the organisation. I say ‘upwards’ because increasingly I’m engaged in conversations with the Gate-Keepers around whether they should our shouldn’t jump in? The weight

Is Tesla the car company of the future?

Meet Elon Musk, care-of Wikipedia: “Musk was born and raised in South Africa, the son of a South African engineer and a Canadian mother who worked as a New York City dietitian and model. Musk bought his first computer at

How intelligent forecasting can lead to better decision making

Earlier this year, the S+B newsletter of Booz & Co ran an excellent article on forecasting and decision making. The headline summary is simply that in a world of uncertainty, managers are constantly required to make predictions about the future.

Successful CEO’s make customer intimacy their No 1 priority

As we crawl out of an energy sapping recession it is interesting to identify how leaders are responding to the new competitive and economic environment. IBM has completed a global study of over 1500 CEO and their excellent report “Capitalising

Dawna MacLean’s How to Benefit from Radical Change

Dawna MacLean is a customer experience and business strategy thought leader, She is also a breath of fresh air and a source of original and innovative thinking. One of her latest posts on benefiting from radical change has deep insights

We live in a VUCA world

Last week I presented to the Proctor & Gamble Alumni Chapter in Geneva. The chairman for the event was Kevin Roberts the worldwide CEO for the advertising company Saatchi & Saatchi. In one of his comments he said something brilliant.

Free stuff you have to pay for: Rupert Murdoch’s (mis)adventures in new media

It is plain to see that certain industries are being hard hit by the rise of digital media. The music industry is pretty much clueless as to how to respond – so much so, that Apple (through it’s iTunes store)
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CEOs lose faith in strategic planning, they should look to yacht racing for answers

The Great Recession has made CEOs rethink strategic planning. Walt Shill, head of the North American management consulting practice for Accenture believes that: “Strategy, as we knew it, is dead…Corporate clients decided that increased flexibility and accelerated decision making are

Forces shaping the future of meetings

I have started writing a column for the MPI (Meetings Professional International) One+ magazine. I’ll be writing monthly on the issue of the future of meetings. The column itself will be set up in October, but for now you can
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Why I am a Tomorrow Person….

…..or am I a Today person? I’ve always been drawn to understanding people, what makes us tick and why we do act and behave in the ways we do. Perhaps I’m just nosey! This is what drew me to market

Blockbuster Bankrupt! Not a surprise, but still a shock

The news came as a shock today: Blockbuster videos filed for bankruptcy protection in the USA today. I say it’s a shock – not because it’s a surprise, but because it is another deeply disturbing sign that the world of

Blockbuster Bankrupt! Not a surprise, but still a shock

The news came as a shock today: Blockbuster videos filed for bankruptcy protection in the USA today. I say it’s a shock – not because it’s a surprise, but because it is another deeply disturbing sign that the world of

The forever recession, by Seth Godin

I like Seth Godin. I like his style (see some videos of him in action – 1, 2 or 3), and I like how he does a daily thought bullet on his blog. Yesterday he made a really important point

The forever recession, by Seth Godin

I like Seth Godin. I like his style (see some videos of him in action – 1, 2 or 3), and I like how he does a daily thought bullet on his blog. Yesterday he made a really important point
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Build a talented business – the genius of Nelson Mandela

This a a white paper and introduction chapter of the book that I’m writing, I’d value your views and comments greatly. The Assassin The sun rose quietly over Dawn Park, a suburb on the outskirts of Johannesburg, South Africa. It

Yes, it will cost more

I spend much of my time helping companies to create corporate cultures that will attract and retain talented young people. This involves looking at everything from terms and conditions of employment, remuneration policies and bonus schemes, to office layout, use

Boosting productivity in the new world of work

One of the defining features and challenges of the new world of work is the lack of engagement companies receive from their knowledge workers. This is a theme that we regularly speak and research about in order to identify ways

Successful CEO’s make customer intimacy their No 1 priority

As we crawl out of an energy sapping recession it is interesting to identify how leaders are responding to the new competitive and economic environment. IBM has completed a global study of over 1500 CEO and their excellent report “Capitalising

The world of tomorrow, today

In this warp-speed world it is no longer enough to learn from experience – you have to learn from the future! We live in a world where constant change is both a cliche and an understatement. Change, change, change. You’ve

Improve your business by deliberately creating chance encounters

Jim Dator, a professor in the Futures Department of the University of Hawaii shared an interesting model with a colleague of mine (Keith Coats) recently. It’s about where futurists go to develop their scenarios for what is shaping the world

Google Instant: The Future of Search?

Last week I wrote a post posing the question “Is Google becoming a former supermodel“. Here is an excerpt from that post “In the rapidly changing world of the Internet, Google has become one of its superstars…Growth though is slowing

Banks come full circle and recognise the importance of customer experience

There appears to be growing recognition by retail banks that to compete in the new world of work they need to focus not only on processes and efficiencies but more importantly on customer experience and service, so says the Financial

Is Google becoming a former supermodel?

In the rapidly changing world of the Internet, Google has become one of its superstars. Within little more than a decade Google has risen to be a giant in the industry with almost 20,000 employees, revenue of $23.6 billion and

Constant Change must be a Continuous Business Process

At TomorrowToday we are convinced that the decade ahead will be the most turbulent that any of us have ever experienced. The change will not be spectacular (in the sense that there will be world changing changes), but rather that

Gartner Says the World of Work Will Witness 10 Changes During the Next 10 Years

I was recently sent this list by email. A quick Google search points to the source at Gartner. It’s a quick read and has some useful insights and thought provokers. The world of today is dramatically different from 20 years

A new normal – a new reality – for the economy

This is an excellent interview with Mark Anderson, the editor, publisher, and chief correspondent of the Strategic News Service newsletter. It was conducted by S+B (Booz & Co’s ezine) in July, and gives one view of the “new normal” that

As Google Wave dies, here’s what Foursquare does NOT understand about social media

Google officially axed the underutilised (and overhyped) Google Wave project last week (read Fast Company’s obituary here). I have a fear that my favourite geo-tagging program, Foursquare, will go the same way. Foursquare allows you to use your mobile phone’s

Using Design thinking to create a culture of innovation

Working through some old magazine clippings last week, I found this amazing excerpt from a book that was released just a year ago. It’s by Tim Brown, the CEO of design shop IDEO, and is called “Change by Design” (buy

Men your time is up!

I came across a very interesting and well written article in The Atlantic which examines the world in which women have now emerged as the majority workforce for the first time in US history. This is an incredible milestone and
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The most important development opportunity of the next two decades

One of my personal passions is trying to work out how to help developing countries, especially in my home continent of Africa, can help their people out of debilitating poverty. I believe it is possible. It is certainly desirable at
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Are Most Big Corporates Really Psychopaths?

RANT ALERT. Most times I try to be a dispassionate researcher of the new world of work. But sometimes I just can’t take it anymore. Today is one of those days… Almost every day I pick up a story on
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The Talent Exodus looms large

We’ve been talking almost since the recession began about a talent exodus. Our view has been that as soon as the economy begins recovering and companies start hiring again, there is going to be a tidal wave of staff movement.
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Nine key workforce trends for the next decade

Download a copy of this article in PDF format – right click here. The contents of this article can be presented as a keynote or a workshop for your team. Contact our UK or South African offices to find out
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Markers of change in US Labor Statistics – 2010 is turning out to be quite historic

I think we might look back on 2010 as quite an important watershed year in the world of work. Since mid 2009, our team at TomorrowToday has been saying that the global financial downturn has been more than a financial

BP might fix their well, but big industry is still broken

As I write this, BP have capped their gushing oil well in the Gulf of Mexico (although they still need to complete tests on the cap – read the news here). At last! But the crisis is, of course, nowhere

I’d like to Flattr you by paying for your content

Last week I posted an article around the much needed innovation and creative thinking in the pay-for-content space. One of the new additions in this space that I profiled was Flattr. Care of Wikipedia: Flattr is a project started by

I'd like to Flattr you by paying for your content

Last week I posted an article around the much needed innovation and creative thinking in the pay-for-content space. One of the new additions in this space that I profiled was Flattr. Care of Wikipedia: Flattr is a project started by

In solving the ‘Talent’ crisis, it’s time for South and North to jointly solve the ‘gravitas’ problem

If you take a look at the state of business education in the world today, you’d have to conclude that we’ve never been in a better position to take our organisations forward to places we’ve only dreamed of. There’s never

In solving the 'Talent' crisis, it’s time for South and North to jointly solve the ‘gravitas’ problem

If you take a look at the state of business education in the world today, you’d have to conclude that we’ve never been in a better position to take our organisations forward to places we’ve only dreamed of. There’s never

The Silver Tsunami – managing older workers

One of the most important upcoming workforce trends is going to be companies’ ability to attract, retain, engage and effectively manage older workers. Multiple demographic trends are all pointing in this direction, and companies from many different industries would do

Reaching the Tipping Point in the shift from books to e-readers

Malcolm Gladwell’s book, The  Tipping Point, explores the idea that products, ideas, values, etc can be tipped, or do tip when certain criteria are ‘activated’. Wikipedia describes a Tipping Point (sociologically) as: In sociology, a tipping point or angle of repose is the event of a

America reinvented – as a hub nation

The American response to the BP catastrophe in the Gulf of Mexico is a sad sign that the promise of the Obama presidency is unlikely to be fulfilled. Obama promised change – specifically he promised that he would change how

McKinsey report on Africa – and it's good news!

Global consulting company, McKinsey, have just released a report entitled, “Lions on the move: The progress and potential of African economies” (June 2010). It was part of a larger “package” of reports on Africa (click here to view them all).

McKinsey report on Africa – and it’s good news!

Global consulting company, McKinsey, have just released a report entitled, “Lions on the move: The progress and potential of African economies” (June 2010). It was part of a larger “package” of reports on Africa (click here to view them all).

PODCAST – Graeme Codrington speaks to some trends around the New World of Work

Graeme Codrington’s website describes him as: an expert on the new world of work and multi-generational workplaces. He is a keynote presenter, author, futurist, facilitator and strategy consultant working across multiple industries and sectors. He blends cutting-edge research, thought leading

PODCAST – Mike Saunders on Social Media trends and shifts

We’ve just added a new PodCast to the TomorrowToday feed. Mike Saunders (a social media expert) is thinking about the next wave of social media and the next evolution of the Internet. We talked to him about how important research is in

The modern business plan (by Seth Godin)

I’m a big fan of Seth Godin. I recently signed up to get his daily blog entry sent to me by email – these are often just thought bullets, but sometimes he writes a longer piece that’s very insightful and

Will we ever pay for content again?

Anyone following the conversation around ‘pay for content’ understands it’s murky ground. It’s the Holy Grail of anyone with content to offer in a world in which it seems that free is the trend and the world as we know

How various industries are using Twitter

Mashable, the social media guide website 10 Ways Universities Are Engaging Alumni Using Social Media Click the title above to access the full story and all the details. The author suggests the following ten uses of social media uses to

BP’s record – not just an oil spill – and a lesson for us all

In March 2007, a blog entry I wrote received quite a lot of attention in the South African press. In it, I suggested that certain industries had the potential to get themselves into a lot of trouble if they chased

BP's record – not just an oil spill – and a lesson for us all

In March 2007, a blog entry I wrote received quite a lot of attention in the South African press. In it, I suggested that certain industries had the potential to get themselves into a lot of trouble if they chased

Don’t look now – it’s China, but not where you expect her

Whenever people talk of China’s role in the world, there are normally two thoughts that spring to mind. China is fast ‘colonising’ the developing world, building key strategic relationships with resource countries around the world. And, manufacturing jobs in the

Don't look now – it's China, but not where you expect her

Whenever people talk of China’s role in the world, there are normally two thoughts that spring to mind. China is fast ‘colonising’ the developing world, building key strategic relationships with resource countries around the world. And, manufacturing jobs in the

Free video course: Global trends shaping the new world of work

The team at SuccessTV do a great job of providing “bite-sized” video resources on hundreds of different topics. And all for free. Check their website out, and use the resources they make available. I recently recorded a short video course

They know where you’re going, and will reward you for where you’ve been

Those of you old enough may recognise my borrowing of a Talking Heads song for the subject line of this post : ) Of course I’m talking about location-based social networking platforms. The likes of FourSquare, Gowala, Loopt, etc. It’s not the first, or

They know where you're going, and will reward you for where you've been

Those of you old enough may recognise my borrowing of a Talking Heads song for the subject line of this post : ) Of course I’m talking about location-based social networking platforms. The likes of FourSquare, Gowala, Loopt, etc. It’s not the first, or

Why supermarkets will fail, and other nonsense predictions

I am sitting in a Leadership Conference in Beijing, China (details here), and listening to Dr Jenny Darroch, a Huffington Post columnist and Professor of Marketing at the Peter F Drucker School & Masatoshi Ito Graduate School of Management. She

Some (more) gems from our archives – valuable reading!

This blog has been running since 2003, and has nearly 2,000 individual entries. At one level it is a living library of the “new world of work”, captured as it emerges around us. I have recently taken some time to

What CEOs really want from their top leadership team

If you ask CEOs what they really want from the people they lead, their answers will indicate the imperative of the age in which they live. If you’d asked that question in the 1950s, for example, they’d probably have answered

Some hidden gems from our archives – valuable reading!

This blog has been running since 2003, and has nearly 2,000 individual entries. At one level it is a living library of the “new world of work”, captured as it emerges around us. I have recently taken some time to

Best blog posts of the last month

It’s been a long time since I have done a “best of” list, and today I plan to do two. The first is the best blog entries of the last month. It’s a been a good month for this blog,
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Delivering Happiness… a path to profits, passion and purpose

I’m very excited! I’ve just received two advanced copies of Tony Hsieh’s (CEO of Zappos) new book called Delivering Happiness. And best news of all I’m giving away a free copy to a member of our blog community. All you
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Social Media Platforms are taking the virtual out of reality

Often those that don’t, a few that have, and one or two that do, criticize social media platforms (Twitter, FaceBook, et al) of being a conceptual experience robbing the depth of authenticity from face-to-face relationships. In their opinion relationships on

Just a Thought: Do conferences have to be so dreadfully dull?

This is the second in the “Just a Thought” series by Dr Graeme Codrington for the TomorrowToday ezine. (Read his first contribution on Getting Rid of Your IT Department here). Conferences seem to have taken a backward step during the

Synthetic Life created – this changes everything

I have been predicting it for some time, and today it was announced! J. Craig Venter runs the company that first sequenced the human genome. Now, his team has created what they’re calling synthetic life. They’ve actually created an entirely
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FaceBook’s new Mobile Site – Vodacom, MTN, Cell C #Fail

Yesterday’s news on Mashable was the launch of FaceBook’s new mobile site. The new site, 0.Facebook.com, will be available in 45 countries through 50+ mobile and wireless network operators. It is a trimmed-down version of Facebook with most of the

Book review: Orbiting the Giant Hairball

I am becoming increasingly interested in company structures that are trying to use quantum mechanics (as opposed to Newtonian science) as the basis of their design. The simplest versions of these are linked to the concepts of cloud computing and

Right Brain people will be a-head in the future

Ted.com is one of the best internet resources I’ve ever come across for short, powerful and interesting inputs on a broad cross-section of topics that loosely fall into the categories of Technology, Environment and Design (TED). Most inputs have a

LinkedIn shakes it up

With 60 million profiles, LinkedIn is shaking things up. A lot. The recruitment industry is certainly feeling it, but LinkedIn is more than just about finding employment, as the article ‘How LinkedIn will fire up your career‘ from Fortune suggests: Facebook is

Surviving the recovery – fast times require speed and adaptability

I enjoy reading the weekly insights put together in Strategy + Business (the ezine of Booz & Co). Their latest edition carries an excellent article entitled, “Fast Track to Recovery” by Jon Katzenbach and Zia Khan. They argue that organizations

PodCast Update – The change driver of Technology from After Shock

We’ve just added a new PodCast to the TomorrowToday feed. We took an exert of Barrie Bramley, speaking at a Business Breakfast, talking about Technology, from TomorrowToday’s latest presentation called After Shock. If you’d like to listen to this audio track please

Remembrance: C.K. Prahalad one of the wisest and influential management strategist of our time

I first became familiar with the works of C.K. Prahalad when I was studying my MBA in the early 2000’s. He greatly influenced my thinking and I made numerous quotes and references to his work in my thesis on network

Employee Engagement Report 2010

Towers Watson is a global professional services company that does an excellent annual report on employee engagement. Their 2010 edition is available to download here. I have read it through quickly, and was drawn to the section on “Toward a

Shaping Ideas, 2020 from Ericsson

Ericsson have created an absolutely awesome resource. They are interviewing some of the world’s top thinkers about the world in the next decade, and they’re making the videos available for free. These are some of the world’s top communicators, trend

Reinventing customer service

The Great Recession has had a lasting impact on consumer behaviour and attitudes. Citi announced that 75% of people researched in a recent survey believe their attitudes towards savings and loans have changed forever. Combine this with social media providing

5 Practical steps to retain Talent

During 2009 I was asked by a client to come to a meeting where they were going to discuss how to build a better Employee Value Proposition (EVP), to stem the tide of an exiting younger workforce. Retention was their

PodCast Update – Trends shaping business in the next few years

We’ve just added a new PodCast to the TomorrowToday feed. It features a conversation between Dean van Leeuwen and Graeme Codrington about some trends facing business during the next few years. Amongst other things, they talk about talented companies as
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The Global Wraps FourSquare last mile flop

When FourSquare opened it’s ‘borders’ to include South Africa, I think I might have been in the 20 first users. I worked hard to learn the culture and energy around this social media positioning platform that I was reading so

Dear Mr Clegg, can I trust you? (The case for a hung parliament)

For immediate release, 6 April 2010 AN OPEN LETTER TO THE LEADER OF THE LIBERAL DEMOCRATS Dear Mr Clegg, Can I trust you? The Prime Minister announced today that the General Election will take place on 6 May 2010. I

CNN’s 6 job market trends for 2010

CNN Living recently carried an article by CareerBuilder.com’s Matt Ferguson. In it, he suggests that there are six key workplace trends that employers should be watching. Read his article here. I like his list: 1. Hiring contract workers — Be

CNN's 6 job market trends for 2010

CNN Living recently carried an article by CareerBuilder.com’s Matt Ferguson. In it, he suggests that there are six key workplace trends that employers should be watching. Read his article here. I like his list: 1. Hiring contract workers — Be

Forecast: Stormy skies but golden opportunities

We’ve started a discussion group in Linkedin called the Future of Work. One of the questions I’ve asked is what business leaders believe will be the big challenges over the coming years. Please click on the link here and join

Generation Y young people – NOT coming soon to a bank near you

In a report released in February 2010 by Cisco Internet Business Solutions Group (IBSG) (download the PDF here – 2.8Mb), the needs of a younger generation of banking customers was investigated. It makes for interesting reading. Some of the highlights

Do you value intuition or experimentation?

This a great question posed in this months HBR. In the article Dan Ariely wonders why so few companies experiment. He comes up with two reasons: Firstly, experimentation requires short term losses for long term gains and secondly, managers are

The challenge of doing business in China

I am a regular reader of Booz Hamilton & Co’s newsletter, S+B (Strategy + Business). I’d highly recommend you sign up for it – here. In their latest edition, their lead article was titled “The China Challenge” and presents an

PodCast Update – Radical Proposal for Executive Pay

Graeme Codrington recently wrote about a ‘radical proposal for Executive pay‘.Here’s an exert from the post: A century ago, executives earned anywhere between 3 and 20 times what the average worker in their factories earned. According to research by global

You're going to have to change your management style

I spend a large part of my year in conversation with managers working hard to try and understand today’s younger workforce. The pain they’re feeling is palpable. The evidence of change is overwhelming. Making the necessary changes, at times, seems

You’re going to have to change your management style

I spend a large part of my year in conversation with managers working hard to try and understand today’s younger workforce. The pain they’re feeling is palpable. The evidence of change is overwhelming. Making the necessary changes, at times, seems

Lessons from Kraft shutting a Cadbury factory

Today, Kraft executives came before the British Parliament to answer queries about the closure of a Cadbury’s factory near Bristol with the loss of 400 jobs. The reporting on this by the news media is sloppy and sensation-seeking. Kraft is

Examples of Tremendous Business Leadership

I came across a fantastic post today that provides excellent leadership and company case studies. Here are some of the headline learning’s I’ve taken from this article: - reward your staff during tough times: During 9/11 SouthWest announced a $179.8

A Radical Proposal for Executive Pay

Everyone agrees that something must be done about executive pay. One of the major contentious issues emerging out of the financial crisis is the way that senior executives and manager, especially in the financial industries, are remunerated. These days, executive

The future of money

For years banks and credit card companies have held a strangle hold over the movement of money and charged exorbitant rates for doing so. Now this is changing and fast. Michale Ivey the founder of Twitpay has devised a system,
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When social media grows up… it will change everything

Download a copy of this article in PDF format – right click here. The contents of this article can be presented as a keynote or a workshop for your team – we call that “Beyond the Hype“. Contact our UK

The Internet? Bah!

Many years ago, in a South Africa finding it’s way to it’s first democratic election, a friend of mine would often say, “Don’t be a victim of your own words.” He of course was referring to saying things that might come back and

Connect with customers like you do friends

In my most resent article Onions or Parfait I put forward the proposition that companies should use new social media innovations to build relationships with customers akin to those of friendships. I strongly believe that customers want to engage in

I don’t trust you

I don’t trust you! Well it’s not exactly that, it’s just that I trust you less, if the Edelman TrustBarometer is accurate in it’s 2010 report. As The Next Web summarises: Mainly that the trust in global business has risen

I don't trust you

I don’t trust you! Well it’s not exactly that, it’s just that I trust you less, if the Edelman TrustBarometer is accurate in it’s 2010 report. As The Next Web summarises: Mainly that the trust in global business has risen

‘I am the President’ doesn’t mean what it used to

Jacob Zuma, the ANC, the ANC Youth League and anyone else suggesting that the President’s most recent ‘love child’ with the daughter of one of his peers, is a private matter and should be respected as such, is lacking a

CEOs lose faith in strategic planning, they should look to yacht racing for answers

The Great Recession has made CEOs rethink strategic planning. Walt Shill, head of the North American management consulting practice for Accenture believes that: “Strategy, as we knew it, is dead…Corporate clients decided that increased flexibility and accelerated decision making are

Rethinking Marketing and the age of consumer capitalism

In this months Harvard Business Review, Roger Martin writes that “modern capitalism can be broken down into two major eras. The first, managerial capitalism, began in 1932 and was defined by the then radical notion that firms ought to have

How to keep your staff as the recovery begins

The UK is officially out of recession, as are most countries around the world. You couldn’t call it “bouyant” yet, but the recovery has started. Over the next few months and years, it will gain momentum. One of the unintended

A banking revolution?

Accenture recently put out a report entitled, “Banking 2012: Preparing for a revolution”. How I’d love to believe they are right. The executive summary says that the banks that will succeed are those that focus on transparency, simplicity and renewed

Are you working for a TALENTED COMPANY, or do you know of examples?

I’m on a quest to find companies that are extraordinary, companies that not only achieve good financial results but also contribute positively to society as a whole. I’m intrigued at how many companies have fallen down in the past few

Building values into business

Customers have changed, it’s not just the recession and current market turmoil, there has been a values shift in societies attitudes towards business, finance and consumerism. Our research undertaken in TomorrowToday’s laboratory is revealing that values-focused businesses are the way

The Anatomy of Strategy – 3 Simple Questions to Test Your Strategy

Strategy formation has been elevated to the realm of the MBA. Curriculum is developed, courses are taught and only the chosen few get to play in this elite playground. Here the air is thin and we have come to accept

A Conversation around Google and China

I began a brief e-mail conversation recently with my colleague in the UK, Graeme Codrington, around the China v Google story. Or Google v China, depending on who you side with : ) I thought I’d take it online with

Hollywood, explain this… (Avatar breaks two very different records)

In almost every country it is being shown, James Cameron’s latest movie, Avatar is breaking box office records. It has already made over $ 1 billion, and is well on its way to being the best selling movie of all

Good leaders share the pain with their teams

This coming year is likely to see continued difficulties in most companies. Recovery is on its way, but it will be slow, and profits are likely to be low. In this environment, many companies are going to ask staff to

A looming retirement crisis for Boomers (with lots of opportunities)

We have argued many times on this blog that the Baby Boomers are going to redefine retirement (for example, here, here and here). In fact, we even thought we were very clever using the phrase “retyrement” to describe what we

It's 2010 – where are the flying cars? (OR how you predict the future)

Here we are. It’s 2010. In 1968, Stanley Kubrick brought us “2001: A Space Odyssey“. In 1984 (yes, Orwell would have been proud), Arthur C Clarke’s “2010” made it to the cinemas. Throughout the 1980s and 90s, “near future” movies

After Shock interview podcast

One of our most read blog posts of all times has been “After Shock” – a look at the five forces that will cause disruptive change in the next decade. Since we posted it in December, it has received huge

Tesco, a talented company

I’m always on the lookout for talented companies and I think I found one on my doorstep. The company’s name is Tesco and earlier this week I gave our Mind the Gap presentation at their marketing team away day. I’m

Why unemployment will rise as the economy recovers in 2010

This is a simple insight, but might help a few people as they think ahead to 2010. At this time of year it is fashionable to make all sorts of predictions for the year ahead – since I am a

Capturing the Asian Opportunity

S+B (Strategy + Business) is a great ezine from Booz & Co. This week’s edition focuses on where multinational companies might want to focus as the recession draws to an end and an upturn begins. And the place to look

In a Web 2.0 world, business has it’s head buried firmly in the sand

I’m curious. Curious about business’ lack of engagement with Twitter  / FaceBook / Tumblr / Google and everything else Web 2.0. I would have thought that any communication channel getting the sort of traction, focus, attention and subscription that these

In a Web 2.0 world, business has it's head buried firmly in the sand

I’m curious. Curious about business’ lack of engagement with Twitter  / FaceBook / Tumblr / Google and everything else Web 2.0. I would have thought that any communication channel getting the sort of traction, focus, attention and subscription that these
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S+B’s Best Business Books of 2009

Booz & Co’s Strategy + Business ezine is one of my favourites, and one I always make time to read. Last week’s edition looked at the best business books of 2009, selected by their top team, and helpfully categorised. If
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S+B's Best Business Books of 2009

Booz & Co’s Strategy + Business ezine is one of my favourites, and one I always make time to read. Last week’s edition looked at the best business books of 2009, selected by their top team, and helpfully categorised. If
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TIDES of Change: the five trends disrupting business in the next 5 years

Updated in May 2010 Download a copy of this article in PDF format – right click here. The contents of this article can be presented as a keynote or a workshop for your team. Contact our UK or South African

Back to the Future: Rethinking Strategy

How do you speak in a new way about strategy when an old language dominates the topic? This is a major obstacle standing in the way of thinking about strategy in a new way for a new world. Jamie Dimon,

M-Pesa, Vodacom, Nedbank and Rob Shuter

Earlier this year Rob Shuter (head of Nedbank Retail) resigned from Nedbank and joined Vodacom as Financial Director. It was an exciting move from my perspective as I watch mobile phone companies (and technology in general) redefine how we do

The age of cheap oil

I’ve just watched a brilliant presentation by Rob Hopkins, founder of the Transition Movement on TED. He reminds us that the oil our world depends on is steadily running out, and proposes a unique solution to this problem — the

The James Martin 21st Century School – understanding the future

I am a huge fan of James Martin. Not the celebrity chef. Nor the inventor of the aircraft ejection seat. Nor any of the other famous James Martins. I am a huge fan of James Martin the futurist and author

The future for banks and a better way to pay bankers

POSTED 10 November 2009; UPDATED 11 November 2009 One story is going to run for the next 3-5 years at least: how to fix the banking system. The big media headline grabbing story is how to regulate bankers’ pay. It

The military needs to change

In our latest presentation, “After Shock“, we talk about the five drivers of disruptive change that are shaping the new world of work. One of these is institutional change. The institutions of the world are the pillars of our society

Was I only dreaming?

Last night I had the wierdest experience. I woke up in the early hours of the morning, wakened by a disturbing moment in a fairly vivid dream (the contents of which are not important for this story). My throat was

This is not your father's Mail strike

I am sitting in a hotel in Birmingham, watching the live press conference where the CWU is announcing that the planned UK postal strike will go ahead from tomorrow (Thursday, 22 October 2009). There is the typical bluster of Unions

This is not your father’s Mail strike

I am sitting in a hotel in Birmingham, watching the live press conference where the CWU is announcing that the planned UK postal strike will go ahead from tomorrow (Thursday, 22 October 2009). There is the typical bluster of Unions

Halliburton, rape and mad Republicans

I cannot tell you how much I wish I was wrong. A large part of my job is to try and track trends – especially those issues that will shape the new world of work. Every now and again our

Power of Mobile Money

In the early 1990’s I started work for one of South Africa’s largest banks. The most innovative project I worked on was the use of smart card/chip technology to enable people to purchase items using the smart chip inside their

Good to Great… to Gone!

Jim Collins got it wrong. Not totally wrong, but wrong enough that we need to be careful (as always) about who we listen to when designing companies for future success. Too often, leaders take a shortcut and blindly apply models

From Hawaii: Four Things About Globalization

The stated goal of the East-West Center’s International Forum for Education 2020 is, ”to address the need for new paradigms in higher education that will respond to transforming economic, social and cultural changes”. The belief is that the capacity to

12 ideas that’ll have you thinking a little differently

I picked this link up off of Twitter (@tomorrowtodayza if you’d like to follow us). It’s from Wired and it’s a list of 12 counter-cultural ideas from various ‘experts’ in a variety of fields. If anything else it’ll certainly have

12 ideas that'll have you thinking a little differently

I picked this link up off of Twitter (@tomorrowtodayza if you’d like to follow us). It’s from Wired and it’s a list of 12 counter-cultural ideas from various ‘experts’ in a variety of fields. If anything else it’ll certainly have

Proof we had a Billboard

At the beginning of September I wrote of the billboard we got through a barter with INM Outdoor. Edward’s comment made me smile as he asked what we were doing with ‘old technology’ being a company that explores an emerging world

Lessons from the Titanic

“Today the balance of advantage may be shifting…Governments have been rescuing companies they consider too big to fail… The recession is squeezing out smaller and less well-connected firms” says the The Economist in their leading article this week, titled “Big

What Microsoft’s “racism” teaches us about ourselves

The ether is alive with enraged twits, tweeting and blogging on about Microsoft’s racist blunder. If you’ve not heard the buzz, it has to do with MS photoshopping an advert as it transported it from the US (where it features

The world is changing cell phones

Once upon a time cell phones changed the world. They arrived when we didn’t expect them, and allowed us to do things we never imagined possible. We can quite safely say that our world today (where cell phones have had
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Challenges – and solutions – to Work-Life Balance

A recent report from the Corporate Executive Board was summarised by Brian Kropp on the Talent Management blog. Read it online at their site, or an extract below: Challenges to Work-Life Balance by Brian Kropp The uncertain economic environment has
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How (not) to do business like Jack Welch

Since leaving GE, Jack Welch has refused to retire gracefully or quietly. He has continued to stay vocal and keep his profile in the media, especially by writing and disseminating business advice. I suppose one shouldn’t begrudge him this –
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A changing global landscape

The RBS Economic Unit in conjunction with The Economist have just completed a report on ‘Exploring the Changing Global Landscape for UK Companies.’ This is an independent report by the Economist Intelligence Unit, providing you with insight into the latest
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Affirmitive Action is Dead in South Africa – or is it?

Sipho Ngcobo wrote an interesting article on Money Web this last week, reflecting on the reality the African National Congress (ANC) faces around service delivery, or lack of it, in South Africa currently. He suggests that the pressure the ANC
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Jim Collins on why companies fail

Jim Collins, author of the best sellers “Good to Great” (buy at Amazon.co.uk or Kalahari.net) and “Built to Last” (buy at Amazon.co.uk or Kalahari.net) has now turned his attentions to failed companies (he does have a lot to choose from

Can I Clean Your Clock? Why China must wake up to clean power

Thomas Friedman is one of my favourite authors. He has a knack for a good story, and the insight to help us understand what the story means for how the world is changing. His latest column in the New York
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PodCast – Collaboration and Alliances

PodCast Update – Graeme Codrington interviews Dean van Leeuwen (Director of TomorrowToday UK) around his MBA thesis on collaboration and alliances. Go for RSS feed Go here for iTunes Feed
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TIME magazine: The Future of Work

I think they do it every other year, and it makes a great cover. TIME magazine at the end of May 2009 was focused on the issue of ‘The Future of Work’. You can read it at TIME’s website, or

The Meaning of the 21st Century

One of the most important books I have read in the last year is James Martin’s “The Meaning of the 21st Century” (Buy it at Amazon or Kalahari). The subtitle explains: The Megaproblems of the 21st Century. You can hear

Keeping it Simple

Reading Gillian Tett’s excellent book, ‘Fool’s Gold: How unrestrained greed corrupted a dream, shattered global markets and unleashed a catastrophe’ (Little, Brown 2009 – buy it now at Amazon.co.uk or Kalahari.net) reminded me of a memorable saying of the legendary

How to cut costs and keep your employees

The million dollar question I hear you sigh as you see the subject of this blog. Let’s face it, there are no easy answers, no silver bullets and certainly no one-size-fits-all approach to cutting costs and keeping a high people-morale
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iTunes lists our PodCast Service

Last week TomorrowToday re-launched our PodCast service. Historically it was something we did out of our South African office, and we took a few months off to re-look at our strategy along with our UK office. From now on the
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10 rules for effective strategic planning PLUS one more

Strategic planning is becoming the corporate buzzword again. Over the past ten years companies have been obssessed with short-termism and strategic planning was largely ignored for tactical activities based around improving sales and cutting costs for the next quarter or

The Budget 09 – what we really want is not what we really need

Alistair Darling will announce the UK budget today. What most people are looking for is stability, discipline, precision and control. Together with reliability and efficiency, these are precisely the traits that Max Weber, the renowned German sociologist, listed as the

Reducing carbon by charging companies in the UK

Are you prepared for the Carbon Reduction Commitment? This is the title of an article about Britain’s plan to force companies, organisations, institutions and authorities to reduce their energy usage over the next few years. Many organisations don’t know that

Where Leaders of Talent Get Their Edge

A business colleague, Julien Salvi, owns an excellent company, Teneo, that runs European talent management and employee engagement conferences. You can see details at their website – especially see their upcoming conference on employee engagement. He sent me the following
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You can’t sit this one out

Originally posted at TomorrowToday UK’s article library, and distributed in their March ezine As the recession deepens, with customers dwindling and staff morale dropping, strong leadership is required. Too many companies, and the individuals in them, are falling into a
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You can't sit this one out

Originally posted at TomorrowToday UK’s article library, and distributed in their March ezine As the recession deepens, with customers dwindling and staff morale dropping, strong leadership is required. Too many companies, and the individuals in them, are falling into a
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7 ways forward (strategies for now)

I subscribe to the online version of Booz&Co’s “Strategy + Business” magazine. I think it’s brilliant. And it’s free. Their latest edition is entitled “7 Ways Forward” and has their best and brightest collaborating to provide short, sharp insights for

Engaged employees are worth the effort

I recently was sent this summary of some research into employee engagement. It’s worth the quick read. When employees are highly engaged, their companies enjoy 26% higher employee productivity, have lower turnover risk, and are more likely to attract top
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Learning from History

I am a student of economic history, and love seeing the patterns that a study of history reveals. Amadeo Peter Gianini was born in 1870 in California, the son of Italian immigrants. His first occupation was as a produce dealer

What 21st century business needs

A few weeks ago, I was discussing changes in the workplace with a member of my team, Julie Surycz. She went away and wrote this: In 1943, the Chairman of IBM, Thomas Watson said, ‘I think there is a world

Being a “Best Company to Work For” helps during a recession

Here’s an interesting piece of information: According to the UK 2009 Best Companies to Work For survey only 37% of employees in three-star accredited companies – the top award for engagement – are worried about the impact of the current

Being a "Best Company to Work For" helps during a recession

Here’s an interesting piece of information: According to the UK 2009 Best Companies to Work For survey only 37% of employees in three-star accredited companies – the top award for engagement – are worried about the impact of the current

In Turbulent Times, People Matter

Now more than ever you need well trained, passionate staff, focused on delivering consistent, high quality service and products. Yet, just when you need them to be most passionate and focused, many companies are finding that their people are demotivated

Is there value in sharing strategy consultants with your competitors?

McKinsey is one of the most prestigious and respected management consulting companies.  They help solve strategic issues that keep senior management awake at night.  Their audience is generally the movers and shakers of corporate leadership who play a fundamental role in shaping

Building Network Alliances – The future for profitability and success in turbulent times.

Business world is facing the dawning of a new alliance age / revolution that will bring about a new business model more symbiotic and substantially different from the business model of today. The competitive and changing economic landscape demands a

Developing a good business culture is like making fine wine

I recently read a fantastic interview with Management consultant, Ralph Sink. He has been a lifelong believer in high-performance systems, also known as self-organizing teams and participative management. These require employees to take ownership of their jobs, to collaborate with

Solving the Ten Most Common Generation Y Workforce Challenges

I was pointed to a website recently that offers a place for people to post free content for reprint. In between the rubbish on the site, there are some real gems. Here is one related to the Millennial generation at

Just Good Business

In The Economist on 17 January 2008, this article on corporate social responsibility, “Just good business” appeared. It is one of the best summaries of the current state of play in the CSR world. A must read. See the original

Who you are, not what you sell

First published in Cover magazine in Oct 2006. We all know that change is now a constant reality. But, less obvious, is the fact that the daily changes we encounter are merely symptoms of an irreversible, radical transformation of our

War Games for Business

In the May 31, 2007 edition of The Economist, there was a great article on a topic one of our team, Raymond de Villiers, is doing post graduate studies on: the issue of using gaming techniques to assist business development.

Why Strategies Don’t Work

Many people will agree with Pete Laburn, strategy consultant and part of TomorrowToday’s network, that strategy just doesn’t work in most companies. Its either about just getting a plan done for head office, or we actually don’t have the time

Business Continuity in Age of Constant Change

Conversations about knowledge continuity often relate to succession planning and the retirement of key older leaders. While these considerations are obviously important, they can mask the fact that, these days, business critical expertise and knowledge often reside lower down in

Life Among The Dinosaurs

Here is a great article on newspapers. Worldwide, the newspaper industry is in such a complete state of denial that it is almost tragic. Enough of them are having a few successes with some of what they are currently trying

Shape the future – do whatever it takes

It is a great battle cry – shape the future – do whatever it takes. It was the rally call from a conference I have just attended where I was invited to present ‘Savvy Leadership: leadership for the 21st Century’.

Aprois moi, le deluge

Louis XV was king of France just before the French Revolution. He reigned from 1715 (when he was only five years old) to 1774 (the Revolution fomented throughout the 1780s, eventually erupting in unrest on the streets in 1789). Wikipedia

Tell me and I will forget. Show me and I may remember. Involve me and I will understand.

Updated, February 2010 If you copy and paste this saying into Google you’ll get 3520 hits attributing the saying either to Aristotle, Confucius or some native American wizard. Yet it is just as true today as it was hundreds of

The Great HR Paradox: A thought bullet for CEOs everywhere

Never before has ‘HR’ (Human Resources) been so redundant within the corporation; yet paradoxically, never before has it been more needed.